Political Savvy & Emotional Intelligence

Training Methodology

This training course uses a range of approaches to learning, including experiential group activities, individual exercises, mini-case studies, role plays and syndicate discussions.

Course Outline

Module 1: Political Savvy: Maximising Your Influence in the Organisation

DAY 1

Understanding and Applying Political Savvy

• Overview of Political Savviness for the Workplace
• Understanding the Nature of Power
• Bases of Power
• Methods for Influence
• Common Errors When Seeking to Influence Others
  

DAY 2

Identifying and Engaging with Stakeholders

• Understanding Stakeholder Engagement
• The Stakeholder Engagement Process
• Identifying your Stakeholders
• Key documents for Stakeholder Management (Register, Matrix, Strategy)
• Stakeholder Management Strategy

DAY 3

The Psychology of Effective Communication

• Interpersonal Communication Skills
• Significant Barriers to Effective Communication and Removing these Barriers
• Discovering Active Listening and Effective Questioning
• Understanding Body Language
• Attending Skills in Communication: The SOLER Model

DAY 4

Negotiating for Success  

• The Negotiating Environment
• Getting to Yes
• Zones of Potential Agreement and BATNA
• Negotiation Methods, Tools, and Techniques
• Understanding Alternative Dispute Resolution (ADR)

DAY 5

Successful Decision Making

• Decision-making Processes & Techniques
• Steps to Making an Effective Decision
• Determine the Appropriate Way of Making the Decision
• Vroom-Jago Decision Model and Leadership Styles
• Make Choices Involving Multiple Factors (Grid Analysis, Nominal Group Technique)

Module 2: Leading with Emotional Intelligence

DAY 6

Introduction to Emotional Intelligence

• Historical roots of Emotional Intelligence (EI)
• Importance of perception
• Developing self-awareness through understanding out personality
• Using the LPI for understanding others
• Developing openness to new ideas effectiveness

DAY 7

Psychology of Leadership

• Holistic leadership
• Understanding personality styles for teamwork
• Optimizing our personality strengths
• Managing our emotional stress
• High EQ leadership

DAY 8

Apply Psychology in Leading in an Emotionally Intelligent Way

• Enhancing self-awareness
• Empathy: Increase your level of social awareness
• Delegating tasks and responsibilities
• Managing self and leading others
• Influencing and inspiring people

DAY 9

Building an Emotionally Intelligent Team based on Psychological Principles

• Importance of EQ to team effectiveness
• Motivating a high-performance team
• Building unified teams
• Stages of human development
• EQ For building trusting relationship

DAY 10

Communication for Successful Leadership

• Psychology of persuasion
• Creating an inspiring vision
• How to flow with different personality styles
• Practicing leadership integrity
• Developing an action plan