An Intensive 5-day Training Course
Mastering Organisational and Personal Resilience
Resilience from a Reliability and a Personal Perspectives
Course Introduction
Systems of coping with various types of disasters need to be improved through learning from past experience and from others, as well as through improved modelling for better decision making. In doing so, the focus of this training course will be on resilience modelling and learning from incidents.
This Mastering Organisational and Personal Resilience training course covers habits and case studies to help survive and thrive in an ever-challenging environment. This highly practical training course provides you with the tools and techniques to deal with various kinds of disruptions and major events. It is about how organisations and people can learn to bounce back and sustain high performance. The training course will cover organisational resilience through high reliability organisations (HROs), learning from failures (LFF), and root cause analysis (RCA). Personal resilience is covered through aspects of self-belief, strengthened connections and having a positive mind-set.
This Oxford Management Centre training course will highlight:
- A deep understanding of both organisational and personal resilience.
- Assessing organisational maturing towards achieving a High Reliability organisation (HRO) status.
- Learn from Failures (LFF) and decision analysis of major disasters.
- Modelling and analysis of preventative and corrective safety barriers.
- Problem structuring of cause and effect of various incidents and breakdowns.
Objectives
At the end of this Mastering Organisational and Personal Resilience training course, you will learn to:
- Utilize various techniques as a hybrid and systematic framework for better decisions.
- Understand the principles of both organisational and personal resilience.
- Learn from past incidents using HRO and RCA frameworks.
- Develop skills to make better decisions during crises.
- Enhance personal resilience through mindset and social connections.
- Integrate resilience strategies into everyday work and life scenarios.
Training Methodology
This Mastering Organisational and Personal Resilience training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes tutor facilitation, direct input, delegate discussions, case studies, reviews, interactive exercises and videos.
Organisational Impact
This Mastering Organisational and Personal Resilience training course will have a significant impact on the organization. More specifically:
- Help understand organisational resilience
- Coping with an ever-changing environment
- Ability to learn from incidents and near misses.
- Understand your own strengths and weaknesses as well as your team an subordinates
- Improve ability to be resilient
Personal Impact
Participants will gain valuable knowledge and experience. More specifically:
- Ability to perform efficiently under pressure
- Ability to detect critical emerging situations and analyze options for response.
- Have the skill to think analytically and strategically in times of crisis
- Learn from past experiences.
Who Should Attend?
Delegates should represent a wide range of personnel in the organization who are involved in, or dependent on, effective maintenance management.
This Oxford Management Centre training course is suitable to a wide range of professionals but will greatly benefit:
- Senior and Middle Managers
- Team Leaders
- Administrators
- All Professionals
- Maintenance and Reliability Managers
- Key Operations Supervisors
- Materials Management Managers/Supervisors
- CMMS Administrator or Key Users
- Key Maintenance Support Assistants
- Other Stakeholders in the Work Planning Function
Course Outline
Day One
Introduction to Resilience and Disruption Management
- Overview of Organisational and personal resilience
- Importance of resilience in today's unpredictable world
- Understanding Disruptions and Major Events
- Types of disruptions: natural disasters, market shifts, technology failures, and pandemics
- Real-world examples of organisational and personal disruptions
- The impact of disruptions on work and life
- Definitions of resilience: organisational and personal
- Systems thinking and resilience modelling
Day Two
Organisational Resilience and High Reliability Organisations (HROs)
- Core elements of organisational resilience: people, processes, and technology
- High Reliability Organisations (HROs)
- Characteristics of HROs: anticipation, containment, and response to failure
- Lessons learned from high-stakes environments
- Learning from Incidents and Failures
- The importance of debriefing and learning from past incidents
- Frameworks for incident reporting and analysis
Day Three
Root Cause Analysis (RCA) and Learning from Failures (LFF)
- Introduction to Root Cause Analysis (RCA) as a problem-solving method
- Steps in RCA: data collection, problem identification, analysis, and solution development
- Learning From Failures (LFF)
- Importance of embracing failures as learning opportunities
- Approaches to analysing and addressing failures
- Risk Management and Decision-Making in Crisis
- The relationship between risk management and resilience
- Managing uncertainty and making informed decisions
Day Four
Personal Resilience – Thriving Amidst Adversity
- Understanding personal resilience and its components: Power of optimism
- The role of self-belief, mindset, and power of emotional intelligence in resilience
- Psychological models for personal resilience (e.g., the Resilience Wheel, and FAST thinking)
- The importance of building and maintaining strong relationships: power of self-belief
- Effective communication during times of crisis: power of recovery
- Techniques for developing optimism and positive thinking: power of choice
- Managing stress and anxiety in challenging situations: power of purpose
- Mindfulness, mental toughness, and emotional regulation: power of growth
Day Five
Integrating Organisational and Personal Resilience
- The Interconnection Between Organisational and Personal Resilience
- How personal resilience contributes to organisational resilience
- Empowering individuals to contribute to a resilient organisation
- Communication and decision-making during disruptions
- Analysis of organisations and individuals who thrived after major disruptions
- Participants will work in groups to design a comprehensive resilience strategy for an organisation or team
- Review of key concepts and tools learned
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
