An Intensive 5-day Training Course
Diplomatic Process and Practice
Mastering Crucial Skills for Effective Engagement in International Diplomacy

Course Introduction
This Diplomatic Process and Practice training course provides a deep dive into the art and practice of diplomacy, equipping participants with the essential knowledge and skills to navigate international relations with confidence and professionalism. Through practical exercises, real-world case studies, and expert-led discussions, delegates will develop crucial understanding of current nuances of diplomacy, master communication and negotiation strategies and conflict resolution techniques, become skilled at promoting a state image efficiently, fostering diplomatic protocols and etiquette for effective diplomatic engagements.
From bilateral meetings to high-level multilateral negotiations, participants will gain a strategic understanding of diplomacy’s complexities, learning how to foster effective communication, build strong international partnerships, and manage cross-cultural interactions with finesse. The training course also covers main aspects of diplomatic events, and leveraging cultural diplomacy to enhance a nation’s global presence. Whether you are a diplomat, government official, or professional engaging in international affairs, this training will empower you with the expertise to represent your country or organization effectively on the world stage.
This Oxford Management Centre training course will highlight:
- Bilateral and Multilateral Diplomacy
- International Relations & Law
- Track II Diplomacy
- Conflict Resolution
- Crisis Management
- Negotiation and Mediation
- Public Diplomacy and Soft Power
- Nation Brand Identity
- Communication in Diplomacy
- Diplomatic Protocol & Etiquette
- Cross-cultural Intelligence
- Building Cooperation
Objectives
This Diplomatic Process and Practice training course helps delegates achieve the following objectives:
- Enhance diplomatic competence
- Understand key diplomatic processes with practical examples and case studies
- Apply strategies in negotiations and mediations
- Effectively approach crisis and conflict resolution and management
- Analyze international diplomatic case studies and understand best diplomatic practices
- Navigate diplomatic protocol and cross-cultural etiquette
- Enhance communication skills in a variety of cross-cultural scenarios
- Master protocol and etiquette skills
- Represent their organizations as highly credentialed professionals when attending and hosting VIP guests
- Use the concept of cultural diplomacy efficiently and build soft power of their own country and organization
Training Methodology
This Diplomatic Process and Practice training course will combine engaging presentations with a diverse range of interactive practical exercises and expert-led discussions focused on key diplomatic process. The methodology will be enriched with video materials, hands-on activities, and real-world case studies to provide participants with a comprehensive learning experience.
Delegates will be encouraged to take part in role playing activities designed to enhance critical communication skills to project a professional image of the organization and represent it in diplomatic and cross-cultural settings. These simulations will reinforce the ability to navigate complex international interactions while maintaining a professional and culturally aware presence.
Organisational Impact
Delegates in this Diplomatic Process and Practice training course will provide benefits for their organization through the enhanced knowledge and wide range of skills that they will take back to the workplace:
- Optimize the approach to international diplomacy
- Gain insights into positioning the organization as a trusted partner in international relations
- Achieve greater engagement and response when working with others in international setting
- Effective use of digital diplomacy and social media in shaping public diplomacy
- Develop and strengthen nation brand and soft power profile
- Master cultural intelligence in communication and negotiation processes
- Improve ability to negotiate and mediate conflicts, and facilitate agreements
- Build strong international relationships based on mutual respect
- Use effectively protocol and etiquette in international settings
Personal Impact
The participants will have the following benefits;
- Understand diplomatic processes in real case scenarios
- Gain confidence in multilateral negotiations and diplomatic dialogue
- Navigate high-stakes discussions with composure
- Enhance communication in international settings
- Increase cultural intelligence and sensitivity
- Ability to recognize and employ resources of soft power diplomacy
- Use best etiquette and protocol practices with confidence
Who Should Attend?
This Oxford Management Centre Diplomatic Process and Practice training course is designed for professionals who engage in international relations, diplomacy, and cross-cultural interactions:
- Diplomats and Government Officials
- Diplomatic staff working in diplomatic missions overseas
- Corporate Executives and Business Leaders engaged in corporate diplomacy
- Protocol Officers and event planners
- NGO Representatives and International Development Professionals
- Academics and Researchers in international relations
- Diplomatic Correspondents and journalists specializing in foreign affairs
- Students and Scholars of diplomacy and international relations and those seeking a career in the diplomatic service
Course Outline
Day One
Diplomacy and Global Governance
- Overview of international relations and diplomacy in current world
- Multi-track diplomacy
- Economic and public diplomacy in shaping global governance
- International institutions and their role
- System of international laws in addressing transnational challenges
Day Two
Practice of Negotiation and Dialogue between International Actors
- Principles of negotiation and dialogue
- Effective negotiation strategies and techniques
- Challenges in international negotiations
- Crisis and conflict management approaches
- Facilitating successful mediation process - solutions and compromises
Day Three
Role of Public Diplomacy in Shaping a Country’s Image
- Nation banding and soft power initiatives
- Cultural diplomacy – its tools and strategies
- Cultural sensitivity and soft power
- Effective engagement with the media
- Digital diplomacy and social media
Day Four
Protocol and Etiquette as an Element of Power
- Protocol at international relations
- Rules, traditions and conventions to follow in the foreign affairs
- Displaying respect and professionalism - dress codes, forms of address, hierarchy, technology
- Meetings and visits - building strong relationships
- Best etiquette practices
Day Five
Communication in Diplomacy
- Understanding cross-cultural sensitivities
- Key features of an effective diplomatic communication
- Diplomatic notes, memoranda, letters, communiqués
- Public speaking in diplomacy – creating a powerful image
- Significance of non-verbal diplomacy
Certificate
Accreditation

In association with
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.