An Intensive 5-day Training Course
Developing Expertise in International Protocol, Diplomatic Relations & Statecraft
Overseeing Effectiveness at National and International Level
Course Introduction
Protocol executives oversee all the ceremonial activities that take place when overseas dignitaries visit, or executives travel abroad. They ensure their teams work closely with overseas delegations to manage all the visit details including liaising directly with monarchs, presidents, ambassadors, high commissioners, and their spouses. Plus ensuring official representatives know what is expected and appropriate during these visits.
They are the first to welcome visiting dignitaries and ensure their in-country stays are memorable for all the right reasons. They engage in conversation, introduce them to key individuals, host trips and events and oversee security.
This Expertise in International Protocol, Diplomatic Relations and Statecraft training course is designed to enable you to boost the effectiveness of your protocol department in overseeing relationships, etiquette, logistics and security at national and international levels.
This Oxford Management Centre’s training course highlights best practices in:
- Supporting international business at government levels
- Bilateral and multilateral cross-cultural relationships
- Online protocol and diplomatic activities including identifying and managing risks
- Identifying and resolving conflicts and potential conflicts
- Strategically managing diplomatic relationships
Objectives
By the end of this Developing Expertise in International Protocol, Diplomatic Relations and Statecraft training course participants will be able to demonstrate the following skills, knowledge, and behaviours:
- Professionalism in analysing issues, solving problems, and remaining calm in stressful situations
- Planning and organising: explaining clear goals, clarifying objectives, prioritising time, and resources, overseeing activities, identifying risks and contingencies, monitoring outcomes
- Establishing and maintaining productive diplomatic relationships, identifying positions and needs, gaining trust and respect
- Decision making in complex situations: identifying key issues, gathering data, making assumptions, proposing corrective actions, winning support for recommendations
- Leadership: role modelling protocol and diplomacy behaviours, empowering others, establishing, and maintaining relationships with a broad range of people
Training Methodology
The training course combines presentations that share both theory and industry best practices with practical sessions in accordance with adult learning and blended learner-centred principles.
Participants will have opportunities to put into practice the skills they develop and enhance during the course. We make the most of small and whole group exercises, videos, case studies, peer exchange, brainstorming, role plays and discussions.
We will spend time working one-on-one and in small groups to resolve the challenges participants face. They will leave with new ideas and skills they can implement immediately they step back into their teams.
Participants are encouraged to reflect on and discuss their own professional issues and experiences. Overall, 50% of training will be experiential and 50% will be theoretical.
Participants will receive a workshop manual with an introduction to the course, slides, overview, background information, exercises, and plenty of space for their own notes.
Organisational Impact
Participants will return to their organisations able to advise on and manage:
- Protocol systems, processes, procedures, and guidelines
- Protocol-related aspects of events, visits, and other activities
- Regular contact and harmonious working relationships with official representatives of national and international organisations
- National and international issues that have the potential to negatively impact the organisation
- Emerging issues such as cybersecurity, trustworthiness of news sources, artificial intelligence, and globalisation versus nationalism
Personal Impact
Participants will hear and discuss latest protocol and diplomacy strategies and hone their skills in:
- Facilitating trade missions and cross-border economic activity
- Identifying global challenges facing their organisation and plans for managing these
- Managing reputation, relationships, engagement, and communication activities online
- Resolving conflict situations at the diplomatic level
- International diplomatic relationship management
Who Should Attend?
Individuals whose capabilities and performance will improve when they attend this training course include:
- Business executives in the oil & gas industry, finance, telecommunications and healthcare sectors, who negotiate nationally and internationally
- Senior civil servants and government officials who represent their country at an international level
- Diplomats and protocol leaders in embassies, consulates and high commissions
- Senior military officers
Course Outline
Day One
Business Protocol
- Economic diplomacy and trade missions
- Corporate diplomacy and public affairs
- Advocacy and lobbying
- Diplomatic challenges in different business markets
Day Two
International Affairs
- Bilateralism as the building block for understanding international relations
- Insights into The United Nations, NATO, and multilateral diplomacy
- Managing cross cultural relationships, overcoming barriers
- Global challenges including sustainable development, social justice, human rights, climate change, civil unrest, and nationalism
Day Three
Social Media & e-Diplomacy
- Using the internet, social media, and digital tools for diplomatic activities
- Managing relationships and engagement online
- Policy implications and issues of going online
- Balancing transparency with cybersecurity
Day Four
Issues & Conflict Resolution
- Techniques for engaging in conflict situations including negotiation, mediation, and dialogue
- Creative approaches including art and culture, social healing, and peace building
- Using the Thomas Kilmann instrument to understand all sides’ preferences for managing conflict
- Using the 7-step conflict resolution process to manage diplomatic issues
Day Five
Managing Diplomatic Relationships
- Building a professional structure for managing diplomatic relationships
- Accessing hard to reach VIPs
- Deeping relationships that add value to your organisation
- Dealing with complex relationship issues
- Action planning
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
