An Intensive 10-day Training Course
The Oxford Leadership & Operational Excellence
Modules
This training course is split into two modules:
MODULE I - Leadership Bootcamp
MODULE II - Operational Excellence
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Course Outline
Module 1: Leadership Bootcamp
Day One
Leadership – What Is It and What Are the Basics?
- Challenges people face in changing organizations
- Conditions in work that require leadership
- The role of productive team leadership in dynamic organizations
- Understanding the role of strategic change in leadership
- Teamwork Exercise: Identification of leadership skills
- How leadership skills change as roles change in an organization
- Teamwork Exercise: Identifying and modeling leadership characteristics
- Strategic change as a leadership skill
Day Two
Leadership – How Is Excellence Developed?
- The role of team leadership in development of leadership excellence
- Developing a culture of organizational excellence
- Teamwork Exercise: Leading stakeholders
- What are successful leaders doing that make a difference
- The role of versatility in pursuit of leadership excellence
- Teamwork Exercise: Determining versatility
- The role of emotional intelligence in leadership
- Teamwork Exercise: Emotional intelligence indicator
- Using emotional intelligence in work with others
- Teamwork Exercise: Raising our EQ
Day Three
Leadership – Communications is 90% of Your Job
- Importance of leadership and communication methods
- Interpersonal communication is vital for successful leadership
- Group Discussion: Becoming aware of communication “noise”
- Understanding the difference in interpersonal communication preferences
- Developing active listening for leadership
- Teamwork Exercise: Active listening skills demonstration
- Communication of leadership empowerment to team members
- Synergy in team communication
- Teamwork Exercise: Why working as a team allows for better decisions
Day Four
Leadership – Demonstrating Productive Personal Interactions
- Successful interpersonal interaction develops trust in teams
- Identification of the personal leadership style
- Teamwork Exercise: Difference between how we respond styles
- Individual strengths and challenges of leadership style
- Teamwork Exercise: Difference between decision making styles
- Team strengths and challenges in interpersonal interactions
- Understanding how teams work better using diverse interaction types
- Developing a personal leadership plan to work with others
- Teamwork Exercise: Determining our leadership styles
Day Five
Leadership – Change and Dealing with Others in Making Change
- Leading personal change in our teams
- Understanding problems inherent with change in individuals and teams
- Teamwork Exercise: Identifying styles of our colleagues
- Avoiding critical change mistakes
- Identifying perceptions of change in a team
- Group Discussion: Process of change for ourselves and our organizations
- Preparing project team and individuals for change
Module 2: Operational Excellence
Day Six
Operational Excellence Perspectives & Strategic Approach
- The OPEX Framework, Principles, Benefits
- Elements of Strategic Approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
- McKinsey’s 7S Model
- Balanced Scorecard (BSC)
- Strategy Map
- Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
Day Seven
Managing Projects
- Project Pipeline Development and Prioritisation
- Overview of PM Lifecycle
- Business Case Proposal
- Project Planning Toolbox – WBS, Gantt Chart, Risk Management etc.
- Project Execution & Monitoring
- Project Closure
Day Eight
Practices & Methodologies for Operational Excellence
- Continuous Improvement
- Improving Cross-functional Processes – SIPOC, Swimlane
- Finding & Eliminating Wastes
- Reducing Costs of Quality (COQ)
- A3 Problem Solving, DMAIC & PDCA Cycle
- Theory of Constraints (TOC)
Day Nine
Lean Organization Practices
- Lean Management 4P Framework
- The 14 Principles of Lean Organization
- Tools Selection and Use – Idea Generation, Data Analysis, Decision Making
- Total Productive Maintenance (TPM)
- Visual Management – 5S, Kanban
Day Ten
Cultural Leadership
- Change Leadership
- Conflict Resolution
- Consensus Building
- Motivating Individuals
- Team Building
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
