An Intensive 5-day Training Course
The Boston Advanced Operational Management Programme
Developing World-Class Operational Managers for the New Global Reality

Course Introduction
The precise role of management is, sadly, one of the most poorly defined, least understood and inadequately implemented organisational functions today. The casual, interchangeable and often arbitrary use of the words ‘management’ and ‘leadership’ adds to the confusion. Management has consistently been overshadowed by leadership in the media and publishing industry as it is always described in more attractive terms. This is unfortunate as effective management is one of the most important organisational functions for many different kinds of businesses.
This advanced Oxford Management Centre training programme, therefore, looks with fresh eyes at the traditional core functions of management and brings them right up to date. It also describes some of the essential and emerging new roles that are now demanded by the operating realities of organisations nowadays.
The resulting ‘full range’ management approach subsumes and goes beyond the old PODSCoRB formula and replaces it with five vital pairs of management behaviours. It is these behaviours that will be covered in depth on the programme with adequate time be devoted to practicing and applying them during the course.
Objectives
By the end of this Course participants will be able to:
- Continuously determine the appropriate management function you need to display throughout the day
- Display the core traditional management functions and also essential new approaches
- Display the situation awareness, communication and influence imperatives of your full-management role
- Differentiate ‘hygiene factors’ from ‘motivators’ to obtain the discretionary effort and optimal performance of your staff
- Design and implement a career development strategy for yourself and, by extension, for your subordinates
- Enable you leadership competencies to stand out from your management functions
Who Should Attend?
- Supervisors who wish to add to their directing and monitoring remit
- Junior to Middle-level Managers who are wanting to optimise their management skills
- Senior Managers who want to be able to develop more junior managers
- Managers who fulfill a purely management role
- Staff who have a joint leadership / management role
- Individuals who are making the transition to the senior management team
Course Outline
Day One to Day Five
- Appreciate the Vital Importance of Displaying the Five Pairs of Full-Range Management Abilities
- Targeting and Tailoring your Communication and Influence and also Developing your Emotional Intelligence and Political Intelligence
- Fulfilling your Crucial Operationalisation and directing remit by translating your Strategic Plan into an Implementation Plan
- Transforming your Team or Department into a Self-Managing and Self-Organising Unit that you can safely delegate tasks to
- Strategies to Resource your Staff and enable them to Play to their Strengths
- Monitoring and Controlling your Staff and deciding on your Key Performance Metrics
- Providing Timely, Relevant and Actionable Feedback to your Staff and Redirecting Unhelpful Behaviours they might Display
- Fulfilling your Function as a Catalyst or Enabler for your Team
- How to Plan in the Emerging, New Employment Reality of ‘Knowledge Workers’, Older Employees, The Multi-Generational Workplace, Globalisation, Automation and Artificial Intelligence?
- Constructing your Personal Career Advancement Strategy
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
This training course is also part of below 10-day title:
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.