An Intensive 3-day Training Course
Certificate in Leadership Effectiveness and
Development through People and Processes
Empowering Senior Management with Advanced Leadership Skill

Course Introduction
This Certificate in Leadership Effectiveness and Development through People and Processes training course is designed for mid-level to senior managers aiming to refine their leadership capabilities within a technologically advancing environment. The training course offers a rigorous exploration of foundational and emergent leadership skills necessary in today’s AI-driven markets, enhancing personal and professional competencies crucial for leading with innovation and authority.
This Oxford Management Centre Certificate in Leadership Effectiveness and Development through People and Processes training course will highlight:
- Integration of advanced AI technologies within leadership practices.
- Techniques for enhancing emotional intelligence and strategic decision-making.
- Best practices in delegation, conflict resolution, and team dynamics.
- Methods for fostering a culture of ownership and accountability.
- Strategies to enhance personal leadership styles and effectiveness.
Objectives
At the end of this Certificate in Leadership Effectiveness and Development through People and Processes training course, you will be able to:
- Apply advanced emotional intelligence strategies.
- Develop effective conflict resolution techniques.
- Design strategies for impactful team leadership.
- Analyse and improve personal leadership styles.
- Foster innovative thinking and a strategic mindset.
- Understanding Priority Management and the keys to effective time use.
Training Methodology
Participants in this Certificate in Leadership Effectiveness and Development through People and Processes training course will receive thorough training on the subjects covered by the outline using a variety of proven adult learning teaching and facilitation techniques. The training course combines expert-led discussions, case studies, and interactive group exercises to enhance learning outcomes and ensure practical application of the concepts taught.
Organisational Impact
Organisation will benefit as a result of:
- Enhancing leadership capabilities at senior levels.
- Integrating modern AI technologies with conventional management strategies.
- Improving internal communication and operational efficiency.
- Cultivating a culture that values continual learning and accountability.
- Equipping leaders with the skills to manage diverse and dynamic teams effectively
Personal Impact
Participants will benefit by
- Enhance their leadership effectiveness in AI-focused environments.
- Gain insights into managing teams through complex scenarios.
- Develop strategic thinking capabilities relevant to their roles.
- Learn to apply emotional intelligence in professional settings.
- Acquire skills that bolster personal and organisational growth.
Course Outline
Day One
Leadership, Management and Emotional Intelligence
- The difference between management and leadership and what it means to you.
- Understanding the foundations of emotional intelligence applied to leadership
- Strategies to enhance self-awareness and self-regulation.
- The Emotional Competence Inventory (ECI)
- Empathy Mapping
- Mindfulness and reflective practices for self-awareness.
- Techniques for managing stress and emotional reactions.
Day Two
Practical Application of EI for Managers
- Social Awareness and Relationship Management
- Understanding and managing group dynamics.
- Techniques for building trust and credibility.
- Navigating difficult conversations with emotional intelligence.
- Exploring the role of emotional intelligence in motivating teams.
- Techniques for identifying and nurturing team members' intrinsic motivations.
- Using recognition and feedback to inspire team performance.
Day Three
Team Leadership and Five Dysfunctions Model
- Introduction to the Five Dysfunctions model and principles
- Absence of Trust: Explain how the absence of trust manifests, leading to reduced collaboration, communication, and risk-taking
- Fear of Conflict: Help managers appreciate the value of constructive conflict and how to promote
- Lack of Commitment: Learn how to secure team commitment by involving all team members in decision-making.
- Avoidance of Accountability: how to create a culture of accountability in their teams
- Inattention to Results: Shifting the focus from personal goals to collective team results
- Wrap-up and Action Planning: Self-assessment and Action Plan
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Upon successful completion of this training course, a personalised CPD certificate with the duration of the learning activity undertaken, will be issued by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines
Accreditation

FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.