An Intensive 5-day Training Course
Sales Professional Training: From Seller to Trusted Advisor
Course Introduction
Companies of all kinds rely on skilled, motivated and knowledgeable sales professionals to grow their customer base and increase their revenue. This Oxford Management Center training course is designed to give delegates the knowledge and confidence they require to overcome objections, close more sales, and generate new business opportunities. Specific emphasis is placed on developing face-to-face communication skills, persuasion techniques, and sales negotiation strategies.
In this advanced sales online training course, delegates will discover how to utilize interpersonal skills to quickly build trust and rapport with their customers and prospects. In addition, delegates will learn how to effectively identify and develop key account customers by applying professional sales best practices.
- Plan, manage, and control the sales process to increase sales effectiveness
- Diagnose and resolve problems that create obstacles to new business opportunities
- Successfully resolve customer objections and close the sale
- Utilize time-proven sales negotiation techniques and persuasion skills
- Maximize social media selling strategies to increase revenue
Objectives
By the end of this online training course, delegates will be able to:
- Describe effective strategies for developing new business opportunities
- Incorporate social media marketing best practices to increase sales
- Utilize body language to build trust and rapport face-to-face or over the phone
- Design a multimedia sales presentation
- Overcome customer sales objections and close the sale
- Customize a sales presentation to appeal to the four customer “buying styles”
Training Methodology
This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.
Organisational Impact
- Increased Sales Revenue Growth
- Greater Market Penetration and Brand Awareness
- Foster a Company-wide Sales Culture
- Improved Customer Service
- Increased Sales Team Morale
- Lower Sales Force Turnover
Personal Impact
- Greater Job Satisfaction
- Enhanced Communication and Negotiation Skills
- Improved Job Performance
- Opportunity for Career Advancement
- Improved Time Management Skills
- Increased Income Potential
Who Should Attend?
This online training course is for anyone who desires to expand their expertise in sales best practices and procedures. Delegates do not require any previous sales experience to benefit from this training.
This online training course is suitable for a wide range of sales professionals, but will greatly benefit:
- Corporate Sales Trainers
- Sales Territory Account Representatives
- Sales and Marketing Managers
- Field Service Representatives
- Business Development Managers
- Sales and Marketing support Team Members
Course Outline
Day One
Advanced Communication Skills to Increase Sales
- How to Make and Excellent First Impression?
- Overcoming Interpersonal Communication Barriers
- Active Listening and Questioning Skills Development
- Strategies to Improve Telephone Communication Effectiveness
- Silent Messages: Interpreting a Customer’s Body Language Gestures
- How to accurately determine a customer’s “buying style?”
Day Two
Delivering Dynamic Face-to-Face Sales Presentations
- Top 7 Reasons Why Customers Don't Buy
- Tips to Develop Trust and Rapport with any Customer
- Time-proven Principles of Persuasion
- How to Customize a Sales Presentation to Individuals and Groups?
- PowerPoint Presentation Tips and Techniques
- Negotiation Strategies to Overcome a Customer’s Objections and Close the Sale
Day Three
Managing Emotions in Sales
- Understanding Emotional Intelligence
- Power of Likability
- Improving Money Talk
- Developing Confidence, Authenticity and Likability
- Understanding Reactions under Stress and Conflict
- Best Techniques for Top Sales to Manage Stress
- Setting and Managing Expectations for Consultative Selling
- Emotional Management in Negotiations
Day Four
Going the Extra Mile to Improve Customer Service
- Cornerstones of Superior Customer Service
- What do your customers expect?
- How to Use Customer Service to Increase Sales?
- Creating Customer Service “touch points”
- The Importance of Measuring Customer Satisfaction
- Service Recovery Tips Tactics and Techniques
Day Five
New Business Development Planning, Preparation, and Execution
- Prospecting is a Numbers Game
- Best Practices for Finding New Prospects
- Creating a Prospecting Phone Script and Elevator Speech
- Tips for Managing Your Appointment Schedule
- The Art of Qualifying Prospects
- Setting Business Development SMART objectives
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
