An Interactive 10-Day Training Course
Future of HR & Learning: Re-engineering the Employee and Learning Experience
Modules
This course is split in two modules:
Module 1: The Future of HR: Re-engineering the Employee Experience
Module 2: The Future of Learning: Re-engineering the Learning Experience
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Course Outline
MODULE 1: The Future of HR: Re-engineering the Employee Experience
DAY 1:
Why We Need a Strategic Approach to HR?
- Development of Strategic HRM (SHRM)
- Transactional and Strategic HR Delivery
- The New HR Models based on Ulrich
- Business Partners, Shared Services & Centres of Expertise
- The Future HR Model - 10 Steps Needed to Form a HR Strategy
DAY 2:
Global Trends Impacting on The Future HR
- A Changing Psychological Contract
- New Ways or Recruiting and Selecting Talent
- Artificial Intelligence & Robotics
- Working with a Global Workforce
- The New Generations – Generation X, Y and Z
DAY 3:
Change Leadership & HR
- The Difference between Change Management and Change Leadership
- The Stages of the Change Journey
- Managing Employee’s Resistance to Change
- The Importance of Communication during Change
- Understanding ‘Best-practice’ Change Management Processes
DAY 4:
Assisting & Retaining Valuable Employees
- Employee Mental Health Issues
- Establishing an Employee Assistance Programme (EAP)
- Dealing with Crisis, Trauma and Disaster
- Bullying, Harassment and Prevention
- Retention Strategies that Work
DAY 5:
Re-engineering Your HR Services
- Assessing If You are Ready to Change
- Practical Ways of Re-engineering Your Service Delivery
- HR’s Contribution to Added Value
- Ways of Evaluating your HR Function
- Your Plan for Re-engineering
MODULE 2: The Future of Learning: Re-engineering the Learning Experience
- Why We Learn: Drivers / Motivational Factors in Learning?
- How We Learn: The Psychology of Learning?
- Learning Styles – use and misuse
- Understanding the Expectations of New Generations (Gen X, Y, Z)
- Re-engineering the Learning Experience – Andragogy Explored
- Defining Organisational Development (OD)
- Organisational Development (OD) in the Virtual Workplace
- Using Technology: Virtual Learning
- Artificial Intelligence in Learning
- Overcoming Misinformation and ‘’fake news’
- How Training Evaluation is Linked to Training Strategy?
- Redefining Organisational Learning for Your Organisation
- Essential Steps to Becoming a Learning Organisation
- Practical Career Development – some practical tools
- Re-engineering the Learning Experience – Your learning strategy
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

NASBA
All Training Courses delivered by Oxford Management by default are eligible for CPE Credit.
In association with
