An Intensive 10-day Training Course
Future of HR & Learning: Re-engineering the Employee and Learning Experience

Modules
This training course is split into two modules:
MODULE I - The Future of HR: Re-engineering the Employee Experience
MODULE II - The Future of Learning: Re-engineering the Learning Experience
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Course Outline
Module 1: The Future of HR: Re-engineering the Employee Experience
Day One
Why We Need a Strategic Approach to HR?
- Development of Strategic HRM (SHRM)
- Transactional and Strategic HR Delivery
- The New HR Models based on Ulrich
- Business Partners, Shared Services & Centres of Expertise
- The Future HR Model - 10 Steps Needed to Form a HR Strategy
Day Two
Global Trends Impacting on The Future HR
- A Changing Psychological Contract
- New Ways or Recruiting and Selecting Talent
- Artificial Intelligence & Robotics
- Working with a Global Workforce
- The New Generations – Generation X, Y and Z
Day Three
Change Leadership & HR
- The Difference between Change Management and Change Leadership
- The Stages of the Change Journey
- Managing Employee’s Resistance to Change
- The Importance of Communication during Change
- Understanding ‘Best-practice’ Change Management Processes
Day Four
Assisting & Retaining Valuable Employees
- Employee Mental Health Issues
- Establishing an Employee Assistance Programme (EAP)
- Dealing with Crisis, Trauma and Disaster
- Bullying, Harassment and Prevention
- Retention Strategies that Work
Day Five
Re-engineering Your HR Services
- Assessing If You are Ready to Change
- Practical Ways of Re-engineering Your Service Delivery
- HR’s Contribution to Added Value
- Ways of Evaluating your HR Function
- Your Plan for Re-engineering
Module 2: The Future of Learning: Re-engineering the Learning Experience
Day Six
The Transformation of Learning & Development
- The Training Cycle (Analysis, Design, Develop, Conduct, Evaluate)
- Why we learn? Drivers / Motivational factors in learning
- How we learn? The Psychology of learning
- Understanding the learning needs of New Generations (Gen Y & Z)
- Re-engineering the learning experience – Andragogy explored
Day Seven
An Introduction to Organisational Development
- Defining Organisational Development (OD)
- History of OD
- Maslow and Hertzberg & the Hawthorne effect
- Putting OD into practice
- Organisational Development (OD) in the virtual workplace
Day Eight
Technology in Training, Learning and Development
- Using technology: Virtual learning
- An introduction to Artificial Intelligence (AI)
- The challenges and opportunities of AI
- Social media and learning
- Overcoming misinformation and “fake news”
Day Nine
Proving the Value of Learning and Development
- Kirkpatrick's levels of evaluation
- How is training evaluation is linked to training strategy?
- Redefining organisational learning for your organisation
- Essential steps to becoming a learning organisation
- Re-engineering the learning experience – Your learning strategy
Day Ten
Learning Across Cultures
- Introducing culture and Hofstede’s models
- The impact and limitations of western thought
- Individualism vs. Collectivism
- How different attitudes and belief systems affect work
- Practical career development tool
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.