An Intensive 5-day Training Course
Developing Core Skills for
Administrators & Secretaries
Effective Approaches to Handling Information and
Inter-personal Communications
Course Introduction
Do you want to improve your performance at work? This training course on Developing Core Skills for Administrators & Secretaries will help you develop your skills that are essential to being really effective at work. It teaches powerful approaches to handling information (including techniques for quickly finding key points in what you are reading) and gives useful suggestions about how to organise your thoughts and get your point across in emails, meetings, interviews and presentations.
How good is your memory? You'll get a chance to test your recall skills and then be shown how to use simple memory systems to remember information.
And what about relationships at work? You'll learn strategies for dealing with "difficult" people and for working in groups. The training course is fun, practical and inter-active. You'll develop your skills with easy to follow individual tasks and with enjoyable group activities.
This Oxford Management Centre Developing Core Skills for Administrators & Secretaries training course offer great tips on:
- How to get your point across clearly?
- How to quickly find key messages in what you read? (in documents and on the web)
- Improving communications with "difficult" people
- Dealing with "time stealers" and organising your time to better achieve results
- Clear thinking techniques
Objectives
- Improve your effectiveness at work
- Take you to the next stage in efficient reading and note -making techniques
- Update and Develop your approach to time management
- Build your confidence in your ability to remember things
- Help you improve inter-personal communications and team-working skills
Who Should Attend?
- Anyone wanting to raise personal efficiency levels and improve effectiveness
- Administrators and Secretaries
- Management and Professional Staff
- People who want to succeed in an office environment
- All Staff working in groups and project teams
- Anyone wanting ideas for handling information overload in daily life
Course Outline
Day One to Day Five
- Memory Magic: How to Remember Things
- Use Mind Mapping, The Extraordinary Note-Making, Planning, Thinking and Memory Tool
- Taking your Reading to the Next Level (Read Better, Read Faster)
- Strategies for Improving Communications with "Difficult" People
- The Powerful Influence of "Body Language" (Speaking without Words)
- Getting your Point Across: Know What to Say and When to Say It
- Dealing with Time-Wasters (How to Protect your Productive Time)
- Planning (What You have to Do); and Prioritisation (What You Must Do First)
- Thinking and Working in Teams
- Handling Information Overload at Work
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
This training course is also part of below 10-day title:
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
