An Intensive 5-day Training Course
Administrative Operations and Coordination
Working with People, Plans and Procedures to Maximize Productivity
Course Introduction
Being an administrator of operations and coordinating how, when, and who does what within a team, is a highly skilled activity filled with many challenges. This Administrative Operations and Coordination training course will provide a unique opportunity to master the skills required for this job, from the macro to the micro. From the leadership and management abilities to think big and organize, to the technical skills to plan and create procedures, along with the more subtle skills of communicating clearly and confidently with others.
This Oxford Management Centre training course will highlight:
- Basic project management
- Creating well-organized work procedures and workflow
- Excellent oral and written communication skills
- Solving problems and making decisions
- Leadership and emotional intelligence
Objectives
This training course will provide you with the practical knowledge and inner confidence to handle the multi-faceted role involved with administrations and operations.
By the end of this Administrative Operations and Coordination training course, you will be able to:
- Analyze and improve office policies and procedures
- Develop creative solutions to problems and make decisions
- Speak confidently and clearly in any public situations
- Stay calm and communicate assertively with even the most difficult people
- Delegate effectively and lead and motivate a team
Training Methodology
Participants in this Administrative Operations and Coordination training course will enjoy interactive and practical exercises delivered through media to suit every kind of learning preference. The training course will include activities in groups and pairs as well as individual exercises. Everyone will get the opportunity to discuss their work challenges in a supportive environment.
Organisational Impact
Employees who attend this training course will add value to their organisation by being empowered to implement the following skills:
- Communication skills – The ability to communicate with anyone on any level of the company and customers with confidence and clarity
- Organisation skills – Being an organised thinker and making improvements to processes and procedures
- Project management skills – Knowing how to organise tasks, delegate tasks and track progress
- Administrative skills – Managing time, tasks and tools to get the job done right and right on time
- Managing and leadership skills – Being comfortable with managing and leaders others from any position in the company
Personal Impact
Delegates who attend this Administrative Operations and Coordination training course can expect to develop:
- An increase in motivation and self-confidence
- An in-depth understanding of different management styles and how to work with them
- The ability to be more self-aware and manage workplace stress and emotions
- Excellent communication skills
- A clearly understand of how to use their time to achieve results individually and with a team
Who Should Attend?
The skills delivered by this Administrative Operations and Coordination training course are useful for anyone from general managers to office managers. Anyone who needs to coordinate the work of others to achieve results would benefit greatly from the contents of this.
Although this training course is suitable for a wide range of professionals it will greatly benefit:
- Office Managers
- Team Leaders
- Administrative Officers
- Operation Coordinators
- Project Managers
- New Managers and Supervisors
Course Outline
Day One
Administrative Operations and Coordinators at Work
- Defining the tasks, skills, and mindsets to be great at the job
- Managing your roles, relationships, resources and responsibilities
- Motivating yourself and others to achieve excellence at work
- Managing your time and tasks effectively
- Thinking like a manager and leader – Changing your self-image
Day Two
Working with Others
- Excellent E-communications – From emails to online meetings
- Assertive communication – Express yourself with confidence and consideration for others
- Dealing with difficult people and situations
- Personality types at work
- Emotional intelligence
- Staying calm in a crisis
Day Three
Getting Organised
- Streamlining your procedures and policies
- Thinking clearly – using mind mapping to see the big picture and the details
- Basic project management skills
- Taking advantage of technology to manage your workload
- Keeping your manager/s organized
- Diary and travel management
Day Four
Administrative Tool Kit
- Solving problems and thinking creativity
- Making decisions – Logical and intuitively
- Delegating to get things done through others
- Giving feedback that motivates others to change
- Listening like you mean it
- Handling conflict situations smoothly
Day Five
Becoming a Professional
- Building your brand and reputation
- Becoming a leader
- Leadership styles
- Empowering others
- Presenting yourself in public
- How to structure a presentation
- Using visuals to help make an impact
- Continued learning
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
