An Intensive 5-day Training Course
Critical Thinking & Problem Solving for Public Service Leaders
Rational and Lateral Thinking for Decision Making
Course Introduction
Improve your thinking and problem-solving techniques individual and groups.
This Oxford Management Centre training course on Critical thinking and problem solving Course covers all aspects of how best to use analytical to solve problems in our public sector teams and organisations.
It will enable delegates to apply the skills of critical thinking and problem solving in the global knowledge economy so that they can deal with change quickly and effectively. They will return to their organisations able to analyse information from diverse sources to solve problems.
Objectives
Specifically you will learn to:
- Strategies for applying critical thinking in teams and organisations
- Solving problems using the range of techniques available
- Understanding personal preferences and adapting them to situations and other people
- Practical applications of critical thinking and problem-solving tools in the workplace
- Developing critical thinking and problem-solving skills within teams and business units
- Recognising when to use critical thinking in business situations
- Thinking clearly and solving problems rationally
- Analysing information from diverse sources in solving problems
- Developing, evaluating and selecting new ideas
- Critical self-reflection and self-evaluation for justifying decisions
Who Should Attend?
For leaders in public service organisations who are involved in decision making or lead teams of decision makers, including Senior Management, Team Members, Heads of Functional Units and those with Leadership Potential.
Course Outline
Day One to Day Five
- Definitions of Critical Thinking - rational, skeptical, unbiased analysis, evaluation of factual evidence
- The Skills We Need for Critical Thinking and Key Traits of Critical Thinkers
- Improving Critical Thinking Skills and Developing the Ability to Reason Logically and Rationally
- How to Engage in Reflective and Independent Thinking?
- Assessing our Critical Thinking Abilities
- Complimentary Thinking Skills including Creativity
- Identifying and Articulating the Challenge - issue or problem to be resolved
- Implementing Solutions using Analysis and Prioritisation Tools
- Overcoming Obstacles to Solving Problems
- Winning Support for Your Preferred Solution
- Problem Solving Techniques for Individuals and Teams
- Assessing Your Preferred Approach to Thinking
- Enhancing Whole-Brain Thinking – left and right brain
- Recognising and Adapting to the Preferred Thinking Styles of Colleagues and Team Members
- Recording the Creative Process using Mind Maps, Concept Charts, Flow Charts, Triangulation and Meta-thinking
- Building Knowledge with Data and Information Blocks and Unconscious Bias
- Tools and Techniques to Become More Creative and Critical Reading Skills and Practices
- Speaking and Listening Critically, plus Reasoning and Arguing Logically
- Using Words to Influence and Persuade and Presenting Evidence and Justifying Opinions and Advice
- How to Challenge Assumptions in Constructive Ways?
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
