An Interactive 5-Day Training Course

The First Time Manager

Management Training Program for Newly Promoted Managers

Course Introduction

Stepping into a managerial role for the first time can be both exhilarating and challenging. As a first-time manager, individuals find themselves at the crossroads of transitioning from being an individual contributor to leading a team. This pivotal transition necessitates a unique set of skills and abilities to succeed in this new endeavor. Here are some essential skills that first-time managers should develop to excel in their roles.

Throughout the training course, participants will engage in interactive simulations, case studies, role-playing, and real-world scenario discussions. Group activities and peer feedback will enhance learning and foster a collaborative environment. By the end of this First Time Manager training course, newly promoted managers will possess advanced skills in leadership, communication, strategic thinking, and performance management, enabling them to excel in their roles within the large organization.

In this First Time Manager training course, you will:

  • Essential skills and abilities for first-time managers
  • Enhance your communications in all areas of the workplace.
  • Discover effective ways of managing performance for you and your team.
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles
  • Smart goal framework and creating action plans


By the end of this First Time Manager training course, you will be able to: 

  • Develop and understanding the crucial skills and competencies required to become a competent manager.
  • Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
  • Learn how to manage performance of teams and individuals.
  • Manage and develop teams’ high-performance teams.
  • Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade.
  • Create a compelling and exciting continuous professional development plan to enhance your career.

Training Methodology

Throughout the First Time Manager course, participants will engage in interactive exercises, case studies, role playing, and group discussions to apply theoretical concepts in practical scenarios. Each day will balance theoretical knowledge with hands-on activities to ensure a comprehensive learning experience for newly promoted managers.

Organisational Impact

  • Well trained and motivated first-time managers who will be able to raise performance standards and morale of their staff and colleagues.
  • Improved leadership, supervisory and management skills
  • Improved productivity of the workforce
  • Improved inter-team working.
  • More effective, efficient, and successful teams and individuals
  • Improved staff performance through continual personal development 

Personal Impact

As a direct result of attending this First Time Manager training course, you will:

  • Be able to identify the appropriate management model to improve individual and team performances.
  • Be able to create and monitor a continual personal development plan for yourself and your staff.
  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees.
  • Be confident to plan and manage coaching sessions effectively.
  • Gain a greater understanding of highly effective management tools.
  • Develop the ability to motivate and develop your staff.

Who Should Attend?

This Oxford Management Centre training course on The First Time Manager is designed for the following:

  • Newly Promoted Managers
  • First Time Managers and Supervisors
  • Those looking to take their first move into a management role.
  • Project Managers
  • HR and Training Professionals

Course Outline


Transitioning into Management Roles

  • Understanding the role of a manager
  • Key responsibilities and expectations
  • Communication skills for managers
  • Active listening and effective communication
  • The mindset shift: Individual contributor to manager
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles

DY 2

Leadership and Team Management

  • Leadership styles and adaptive leadership
  • Fostering a positive team culture
  • Building high performing teams
  • Leadership styles and approaches
  • Situational leadership theory
  • Building trust and credibility as a manager
  • Team dynamics and collaboration
  • Forming, storming, norming, and performing stages
  • Conflict resolution strategies


Strategic Management and Decision Making

  • Setting clear goals and objectives
  • SMART goal framework
  • Creating action plans
  • Effective decision making
  • Evaluating risks and benefits
  • Aligning department goals with organizational objectives
  • Strategic thinking and planning


Effective Communication and Interpersonal Skills

  • Providing constructive feedback
  • Coaching and development
  • Identifying learning needs
  • Creating personal development plans
  • Advanced communication techniques for managers
  • Influencing and persuasion skills
  • Emotional intelligence in managerial roles
  • Navigating difficult conversations and providing constructive feedback


Performance Management and Continuous Improvement

  • Performance management cycle
  • Setting expectations and performance metrics
  • Performance metrics and key performance indicators (KPIs)
  • Performance appraisals and feedback loop
  • Coaching and mentoring for employee development
  • Driving innovation and continuous improvement
  • Handling difficult conversations
  • Change management
  • Adapting to change
  • Continuous improvement strategies


Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.

In association with

GLOMACS Training & Consultancy

GLOMACS Training & Consultancy

Visit website

KC Academy

KC Academy

Visit website

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5 Days
Choose the date and location that suits you:
18-22 Dec 2023
Fee: $5,950
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05-09 Feb 2024
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13-17 May 2024
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22-26 Jul 2024
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09-13 Sep 2024
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25-29 Nov 2024
Fee: $5,950
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23-27 Dec 2024
Fee: $5,950
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