An Intensive 5-day Training Course

The First Time Manager

Management Training Program for
Newly Promoted Managers

NASBA

Course Introduction

Stepping into a managerial role for the first time can be both exhilarating and challenging. As a first-time manager, individuals find themselves at the crossroads of transitioning from being an individual contributor to leading a team. This pivotal transition necessitates a unique set of skills and abilities to succeed in this new endeavor. Here are some essential skills that first-time managers should develop to excel in their roles.

Throughout the training course, participants will engage in interactive simulations, case studies, role-playing, and real-world scenario discussions. Group activities and peer feedback will enhance learning and foster a collaborative environment. By the end of this First Time Manager training course, newly promoted managers will possess advanced skills in leadership, communication, strategic thinking, and performance management, enabling them to excel in their roles within the large organization.

In this First Time Manager training course, you will:

  • Essential skills and abilities for first-time managers
  • Enhance your communications in all areas of the workplace.
  • Discover effective ways of managing performance for you and your team.
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles
  • Smart goal framework and creating action plans

Objectives

By the end of this First Time Manager training course, you will be able to: 

  • Develop and understanding the crucial skills and competencies required to become a competent manager.
  • Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
  • Learn how to manage performance of teams and individuals.
  • Manage and develop teams’ high-performance teams.
  • Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade.
  • Create a compelling and exciting continuous professional development plan to enhance your career.

Training Methodology

Throughout the First Time Manager training course, participants will engage in interactive exercises, case studies, role playing, and group discussions to apply theoretical concepts in practical scenarios. Each day will balance theoretical knowledge with hands-on activities to ensure a comprehensive learning experience for newly promoted managers.

Organisational Impact

  • Well trained and motivated first-time managers who will be able to raise performance standards and morale of their staff and colleagues.
  • Improved leadership, supervisory and management skills
  • Improved productivity of the workforce
  • Improved inter-team working.
  • More effective, efficient, and successful teams and individuals
  • Improved staff performance through continual personal development 

Personal Impact

As a direct result of attending this First Time Manager training course, you will:

  • Be able to identify the appropriate management model to improve individual and team performances.
  • Be able to create and monitor a continual personal development plan for yourself and your staff.
  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees.
  • Be confident to plan and manage coaching sessions effectively.
  • Gain a greater understanding of highly effective management tools.
  • Develop the ability to motivate and develop your staff.

Who Should Attend?

This Oxford Management Centre The First Time Manager training course is designed for the following:

  • Newly Promoted Managers
  • First Time Managers and Supervisors
  • Those looking to take their first move into a management role.
  • Project Managers
  • HR and Training Professionals

Course Outline

Day One

Transitioning into Management Roles

  • Understanding the role of a manager
  • Key responsibilities and expectations
  • Communication skills for managers
  • Active listening and effective communication
  • The mindset shift: Individual contributor to manager
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles
Day Two

  • Leadership styles and adaptive leadership
  • Fostering a positive team culture
  • Building high performing teams
  • Leadership styles and approaches
  • Situational leadership theory
  • Building trust and credibility as a manager
  • Team dynamics and collaboration
  • Forming, storming, norming, and performing stages
  • Conflict resolution strategies
Day Three

Strategic Management and Decision Making

  • Setting clear goals and objectives
  • SMART goal framework
  • Creating action plans
  • Effective decision making
  • Evaluating risks and benefits
  • Aligning department goals with organizational objectives
  • Strategic thinking and planning
Day Four

Effective Communication and Interpersonal Skills

  • Providing constructive feedback
  • Coaching and development
  • Identifying learning needs
  • Creating personal development plans
  • Advanced communication techniques for managers
  • Influencing and persuasion skills
  • Emotional intelligence in managerial roles
  • Navigating difficult conversations and providing constructive feedback
Day Five

Performance Management and Continuous Improvement

  • Performance management cycle
  • Setting expectations and performance metrics
  • Performance metrics and key performance indicators (KPIs)
  • Performance appraisals and feedback loop
  • Coaching and mentoring for employee development
  • Driving innovation and continuous improvement
  • Handling difficult conversations
  • Change management
  • Adapting to change
  • Continuous improvement strategies

Certificate

On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates

Accreditation

NASBA

In association with

GLOMACS Training & Consultancy

GLOMACS Training & Consultancy

Visit website

KC Academy

KC Academy

Visit website

The First Time Manager
Duration
5 Days
Format
Classroom
Language
English
Certificate
Yes
Choose the date and location that suits you:
Classroom Sessions
London
01-05 Dec 2025
Fee: $5,950
Book your place
Dubai
29 Dec 2025-02 Jan 2026
Fee: $5,950
Book your place
London
02-06 Feb 2026
Fee: $5,950
Book your place
Dubai
18-22 May 2026
Fee: $5,950
Book your place
London
27-31 Jul 2026
Fee: $5,950
Book your place
Amsterdam
14-18 Sep 2026
Fee: $5,950
Book your place
London
30 Nov-04 Dec 2026
Fee: $5,950
Book your place
Dubai
28 Dec 2026-01 Jan 2027
Fee: $5,950
Book your place

FREQUENTLY ASKED QUESTIONS

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com

Note: Discounts are not applicable with any other special offer that may be available.

All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.

Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to info@oxford-management.com

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email info@oxford-management.com or call +971 50 985 0174.

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.


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