An Intensive 5-day Training Course
Structured Problem Solving Using Lean Sigma

Course Introduction
Whatever type of organisation you work in (Bank, manufacturing, healthcare, government, Industry, Insurance) most organisation strive to remove wastes, errors and defects and face a process improvement challenge.
This Structured Problem Solving Using Lean Sigma training course empowers professionals to tackle complex challenges systematically. Dive into the world of Lean Six Sigma, merging Lean efficiency with Six Sigma precision for effective problem resolution. Elevate your problem-solving skills through data-driven methodologies, equipping you to lead transformative changes within your organization.
This training course encompasses various applications that have demonstrated the substantial impact of quality on cost reduction and fulfilling customer needs. Emphasis will be placed on enhancing process efficiency, refining decision-making processes, and incorporating data-driven problem-solving approaches from Lean Six Sigma's DMAIC methodology.
This Structured Problem Solving using Lean Sigma training course will highlight:
- Mastery of Lean Six Sigma principles.
- Application of data-driven problem-solving techniques.
- Efficient process improvement strategies.
- Real-world case studies for practical insights.
- Hands-on exercises for immediate skill application.
Objectives
At the end of this Structured Problem Solving using Lean Sigma training course, you will learn to:
- Apply Lean Six Sigma methodologies for problem-solving.
- Utilize statistical tools for data-driven decision-making.
- Streamline processes and eliminate root causes of problems.
- Implement Lean Six Sigma projects effectively.
- Lead a culture of continuous improvement within your organization.
Training Methodology
This training course employs an interactive approach, combining lectures, case studies, group discussions, and practical exercises. Participants will engage in hands-on problem-solving scenarios, applying Lean Six Sigma tools to real-world challenges.
Delegates will be expected to work on a real problem within a company , analyse quality issues, describe and develop capabilities for continuous process improvement using key tools and techniques covered in class. Delegates will have the opportunity to develop their ability to analyse information, to use tools and techniques covered in class and to work under time pressure to make decision that can justify recommendations.
Organisational Impact
The Organization will have the following benefits:
- Increased efficiency through streamlined processes
- Data-driven decision-making for improved problem-solving
- Cost reduction by eliminating root causes of issues
- Improved product and service quality
- Enhanced customer satisfaction through better processes
- Sustainable culture of continuous improvement
Personal Impact
At the end of this training course, the participants will gain the following:
- Mastery of Lean Six Sigma principles
- Ability in using statistical tools for problem-solving
- Enhanced decision-making skills based on data analysis
- Ability to lead Lean Six Sigma projects effectively
- Confidence to drive continuous improvement initiatives
- Recognition as a problem-solving expert in the organization with an opportunity to get a green belt certification
- Career growth opportunities through enhanced skills in Lean six sigma
Who Should Attend?
This Oxford Management Centre Structured Problem Solving Using Lean Sigma training course is suitable for a wide range of professionals but will greatly benefit:
- Managers and Leaders involved in problem-solving.
- Senior Managers seeking operational excellence Project managers seeking Lean Six Sigma expertise
- Individuals responsible for continuous improvement initiatives.
- Managers and Team Leaders
- Cross functional Team Coordinators
- Entrepreneurs
- Professionals aspiring to lead sustainable initiatives
Course Outline
Day One
Lean Six Sigma Define Step
- Quality culture and quality gurus
- How good is good enough? Understand the core of six sigma
- Lean principles
- Overview of Lean Six Sigma DMAIC methodologies
- Define step:
- Group discussion: Identifying problem areas in your business.
- Brainstorming and affinity diagram
- Defining the problem
- Stakeholder analysis and management
- Project charter
- Voice of Customer (VOC) and Cortical to Quality (CTQ’s)
- Process map- SIPOC Diagram
- Looking for COQ
- Define: Story components
Day Two
Lean Six Sigma Measure step
- Process performance measures
- Lean operations and wastes identification.
- Cost of poor quality
- Process mapping and analysis
- Data collection plan and measurement systems analysis
- Operational definitions
- Defect per millions opportunity and process capability
- Measurement plan of Prioritised CTQ's and process performance
- ‘Measure’ flow
Day Three
Lean Six Sigma Analyse step
- Analysis of the process map
- Establish causal relationships.
- Cause and effect diagram
- Determine root Cause(s) using Data.
- Statistical analysis of data
- Failure mode and effects analysis (FMEA)
- Analyse Flow
Day Four
Lean Six Sigma Improve step
- Generate Ideas and develop solution Alternatives.
- Consider lean techniques: Poke yoke, pull, 5s, Visual management, Kanban
- Assess cost and benefits and risks
- Solution scoring and selection
- Determine solution effectiveness using PDCA (Plan-Do-Check-Act Deming cycle)
- Design of experiments
- FMEA for the new process
- Improve Flow
Day Five
Lean Six Sigma Control Step
- Control plan
- Process monitoring and control
- Prepare DMAIC Project Documentation in Word
- Finalise DMAIC Project Documentation
- Lesson learnt.
- Control Flow
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation

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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.