An Interactive 5-Day Training Course

Negotiation and Conflict Resolution

Developing Effective Negotiation Strategies and Managing Conflict in Project and Business Environments

NASBA

Course Introduction

This Negotiation and Conflict Resolution training course provides professionals with the skills required to manage negotiations and resolve conflicts effectively within project and organizational environments. The training course focuses on structured negotiation techniques, stakeholder engagement, and conflict resolution strategies that support business objectives. Participants will learn how to prepare for negotiations, understand stakeholder interests, and apply structured approaches to reach mutually beneficial outcomes. The training course emphasizes the importance of communication, influence, and decision-making in resolving conflicts and maintaining professional relationships. Participants will also understand how unmanaged conflict can impact performance, timelines, and team collaboration.

The training course further develops skills in identifying sources of conflict, managing difficult conversations, and applying negotiation frameworks in real-world situations. Participants will learn how to handle disagreements constructively, manage competing priorities, and maintain alignment among stakeholders. The training course also addresses negotiation planning, persuasion techniques, and managing emotional dynamics during conflict situations. Participants will understand how to apply negotiation and conflict resolution techniques to improve project outcomes and strengthen collaboration. By the end of the training course, participants will be equipped to negotiate effectively and resolve conflicts in a structured and professional manner.

This Negotiation and Conflict Resolution training course will highlight:

  • Understanding negotiation principles and strategies
  • Managing conflict in professional environments
  • Applying structured negotiation techniques
  • Handling difficult conversations
  • Improving stakeholder alignment

Objectives

At the end of this Negotiation and Conflict Resolution training course, you will learn to:

  • Apply negotiation strategies
  • Manage conflict effectively
  • Handle difficult conversations
  • Improve stakeholder alignment
  • Strengthen communication in negotiations

Training Methodology

This training course provides structured guidance on negotiation and conflict resolution techniques within business environments. The methodology focuses on communication strategies, stakeholder management, and decision-making approaches. Participants will examine negotiation scenarios, conflict dynamics, and resolution techniques. The course emphasizes practical application of negotiation and conflict management principles.

Organisational Impact

This Negotiation and Conflict Resolution training course will enable organisations to:

  • Improve negotiation outcomes
  • Reduce conflict-related disruptions
  • Enhance stakeholder relationships
  • Improve decision-making processes
  • Strengthen team collaboration
  • Support effective project delivery

Personal Impact

Participants will develop:

  • Develop negotiation skills
  • Improve conflict management
  • Enhance communication techniques
  • Strengthen stakeholder management
  • Improve decision-making
  • Build professional confidence

Who Should Attend?

This OXFORD Management Centre training course is designed for professionals involved in negotiations, stakeholder management, and conflict resolution across business environments:

  • Project Managers
  • Team Leaders
  • Business Managers
  • Operations Managers
  • HR Professionals
  • Supervisors

Course Outline

Day 1

Fundamentals of Negotiation

  • Negotiation concepts and principles
  • Types of negotiation
  • Negotiation process stages
  • Understanding stakeholder interests
  • Preparation strategies
  • Communication in negotiation
Day 2

Negotiation Techniques

  • Negotiation strategies
  • Persuasion techniques
  • Building agreements
  • Handling objections
  • Managing expectations
  • Win-win approaches
Day 3

Conflict Management

  • Sources of conflict
  • Types of conflict
  • Conflict impact on performance
  • Conflict resolution approaches
  • Managing disagreements
  • Maintaining professionalism
Day 4

Handling Difficult Situations

  • Difficult conversations
  • Emotional intelligence in conflict
  • De-escalation techniques
  • Managing pressure situations
  • Stakeholder alignment
  • Communication under stress
Day 5

Advanced Negotiation and Resolution

  • Complex negotiation scenarios
  • Multi-party negotiations
  • Decision-making in conflict
  • Building long-term agreements
  • Maintaining relationships
  • Continuous improvement in negotiation

Certificate

On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates

Accreditation

NASBA

In association with

GLOMACS Training & Consultancy
GLOMACS Training & Consultancy
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Negotiation and Conflict Resolution
Duration
5 Days
Format
Classroom
Language
English
Certificate
Yes
Choose the date and location that suits you:
Classroom Sessions
Riyadh
19 - 23 Oct 2026
Fee: $ 5,950
Book your place
Related Category

Related Courses

FREQUENTLY ASKED QUESTIONS

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com

Note: Discounts are not applicable with any other special offer that may be available.

All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.

Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to info@oxford-management.com

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email info@oxford-management.com or call +971 50 985 0174.

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.

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