Maintenance Strategy Development and
Cost Effective Implementation

Course Introduction

In the competitive environment of today, availability and reliability of assets is more than ever an important issue. Maintainers are faced with the challenge to deliver the same levels of equipment safety, reliability and availability with smaller budgets. Therefore, maintenance & reliability best practices are critical for every organization who would like to be best in class. Apart from maintenance & reliability engineering, outsourcing maintenance activities to contractors could contribute to this significantly. Because sometimes external parties are better suited to improve the performance than you or you simply do not want to do it yourself.

This Maintenance Strategy Development and Cost Effective Implementation training course emphasizes the most effective strategies, policies, tactics and practices that are needed to ensure the reliability, integrity and durability of the physical assets through their life-cycle. This training course will ensure that you understand how to decide rationally what maintenance activities to outsource and what not, how to select the best maintenance contractor and how to evaluate the delivered performance of all parties involved. Maintenance contracts used in several branches will be discussed.

The focuses of this Maintenance Strategy Development and Cost Effective Implementation training course are highlighted as follows:

• Financial concepts of costs, capital, profit and return on investment
• The model for asset healthcare
• Cost impact of equipment failure and degradation
• Proactive practices and tools to reduce maintenance costs
• Failure analysis to focus cost reduction efforts
• Work management to improve resource efficiency
• Understanding Outsourcing considerations
• Contracting types, incl. Service Level Agreements (SLA’s)
• Key Performance Indicators (KPI’s) to monitor performance
• Developing Contracts – The Contracting Cycle
• Negotiating skills
• Continuous improvement and performance management: how to evaluate the performance with all parties involved

Modules

This training course is split into the following modules:

Module I - Maintenance Contracting & Outsourcing

Module II - Maintenance & Reliability Best Practices

Objectives

By the end of this Maintenance Strategy Development and Cost Effective Implementation training course delegates will be able to:

• Understand the concepts of costs, capital, profit and ROI
• Understand the cost impact of unanticipated failure
• Apply proactive policies to reduce future maintenance costs
• Structure and analyse failure data to reduce repetitive failures
• Identify root causes of unanticipated failure costs
• Reduce resource costs through efficient work management practices
• Decide rationally what maintenance activities to outsource and what not
• Use the features, functions and benefits of lean maintenance contracts
• Use the most applicable type of maintenance contracts (incl. Service Level Agreements) and when/how to apply them
• Define service levels and monitor the contractor performance
• Develop and negotiate a maintenance contract
• Recognize the pitfalls
• Evaluate the delivered performance of all parties involved
• Implement maintenance contract management

Training Methodology

This Maintenance Strategy Development and Cost Effective Implementation training course is a combination of instructor lead topic areas and class discussions. This training course will be conducted along interactive workshop principles. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Organisational Impact

The organisation will:

• Gain an understanding of the sources of maintenance costs
• Be able to focus its resources on the events that contribute most to costs
• Gather and structure failure data in a meaningful way
• Eliminate defects that are driving costs
• Understand how to outsource maintenance activities in a professional way
• Be able to apply proper maintenance contracts very fast
• Get instruments to improve maintenance contract management in both short as well as long term
• Will get the most out of the maintenance contracts
• Avoid potential pitfalls regarding developing and managing maintenance contracts
• Save time, money and irritation

Personal Impact

By attending this Maintenance Strategy Development and Cost Effective Implementation training course, the participants will be able to:

• Understand the behaviour and events that are driving costs
• Understand how poor reliability is a major factor in the cost equation
• Implement a PM program to improve reliability
• Implement root cause analysis to eliminate defects
• Apply best practice work management to ensure early detection and correction of defects
• Gain understanding and practical insight of outsourcing and contracting aspects
• Improve the level of personal knowledge
• Be more professional in contracting processes and negotiations
• Work more effectively by applying the right approach
• Add value for themselves
• Plan and develop a future career

Who Should Attend?

This Maintenance Strategy Development and Cost Effective Implementation training course is suitable to a wide range of professionals, but will greatly benefit:

• Planners
• Supervisors
• Engineers
• Reliability Engineers
• Maintenance Team Leaders and Managers
• Operations Team Leaders and Managers
• All Professionals involved in procurement and supply chain management
• All Professionals negotiating, managing and verifying maintenance contracts
• Teams who have been assigned the responsibility of establishing a maintenance contract will find it extremely useful to attend this training course as a unit
• Anyone who wishes to update themselves on Maintenance Contracts & Outsourcing

Course Outline