An Intensive 10-day Training Course
Maintenance Strategy Development and
Cost Effective Implementation
Overcoming Reliability Challenges in a Cost Constraint Environment
Course Introduction
In the competitive environment of today, availability and reliability of assets is more than ever an important issue. Maintainers are faced with the challenge to deliver the same levels of equipment safety, reliability and availability with smaller budgets. Therefore, maintenance & reliability best practices are critical for every organization who would like to be best in class. Apart from maintenance & reliability engineering, outsourcing maintenance activities to contractors could contribute to this significantly. Because sometimes external parties are better suited to improve the performance than you or you simply do not want to do it yourself.
This Maintenance Strategy Development and Cost Effective Implementation training course emphasizes the most effective strategies, policies, tactics and practices that are needed to ensure the reliability, integrity and durability of the physical assets through their life-cycle. This training course will ensure that you understand how to decide rationally what maintenance activities to outsource and what not, how to select the best maintenance contractor and how to evaluate the delivered performance of all parties involved. Maintenance contracts used in several branches will be discussed.
The focuses of this Maintenance Strategy Development and Cost Effective Implementation training course are highlighted as follows:
- Financial concepts of costs, capital, profit and return on investment
- The model for asset healthcare
- Cost impact of equipment failure and degradation
- Proactive practices and tools to reduce maintenance costs
- Failure analysis to focus cost reduction efforts
- Work management to improve resource efficiency
- Understanding Outsourcing considerations
- Contracting types, incl. Service Level Agreements (SLA’s)
- Key Performance Indicators (KPI’s) to monitor performance
- Developing Contracts – The Contracting Cycle
- Negotiating skills
- Continuous improvement and performance management: how to evaluate the performance with all parties involved
Modules
This training course is split into two modules:
MODULE I - Maintenance & Reliability Best Practices
MODULE II - Maintenance Contracting & Outsourcing
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Objectives
By the end of this Maintenance Strategy Development and Cost Effective Implementation training course delegates will be able to:
- Understand the concepts of costs, capital, profit and ROI
- Understand the cost impact of unanticipated failure
- Apply proactive policies to reduce future maintenance costs
- Structure and analyse failure data to reduce repetitive failures
- Identify root causes of unanticipated failure costs
- Reduce resource costs through efficient work management practices
- Decide rationally what maintenance activities to outsource and what not
- Use the features, functions and benefits of lean maintenance contracts
- Use the most applicable type of maintenance contracts (incl. Service Level Agreements) and when/how to apply them
- Define service levels and monitor the contractor performance
- Develop and negotiate a maintenance contract
- Recognize the pitfalls
- Evaluate the delivered performance of all parties involved
- Implement maintenance contract management
Training Methodology
This Maintenance Strategy Development and Cost Effective Implementation training course is a combination of instructor lead topic areas and class discussions. This training course will be conducted along interactive workshop principles. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.
Organisational Impact
The organisation will:
- Gain an understanding of the sources of maintenance costs
- Be able to focus its resources on the events that contribute most to costs
- Gather and structure failure data in a meaningful way
- Eliminate defects that are driving costs
- Understand how to outsource maintenance activities in a professional way
- Be able to apply proper maintenance contracts very fast
- Get instruments to improve maintenance contract management in both short as well as long term
- Will get the most out of the maintenance contracts
- Avoid potential pitfalls regarding developing and managing maintenance contracts
- Save time, money and irritation
Personal Impact
By attending this Maintenance Strategy Development and Cost Effective Implementation training course, the participants will be able to:
- Understand the behaviour and events that are driving costs
- Understand how poor reliability is a major factor in the cost equation
- Implement a PM program to improve reliability
- Implement root cause analysis to eliminate defects
- Apply best practice work management to ensure early detection and correction of defects
- Gain understanding and practical insight of outsourcing and contracting aspects
- Improve the level of personal knowledge
- Be more professional in contracting processes and negotiations
- Work more effectively by applying the right approach
- Add value for themselves
- Plan and develop a future career
Who Should Attend?
This Maintenance Strategy Development and Cost Effective Implementation training course is suitable to a wide range of professionals, but will greatly benefit:
- Planners
- Supervisors
- Engineers
- Reliability Engineers
- Maintenance Team Leaders and Managers
- Operations Team Leaders and Managers
- All Professionals involved in procurement and supply chain management
- All Professionals negotiating, managing and verifying maintenance contracts
- Teams who have been assigned the responsibility of establishing a maintenance contract will find it extremely useful to attend this training course as a unit
- Anyone who wishes to update themselves on Maintenance Contracts & Outsourcing
Course Outline
Module 1: Maintenance & Reliability Best Practices
Day One
Equipment Life-cycle Cost Introduction
- Definitions of Reliability, Maintenance & Asset Management
- The Concept of Costs, Capital, Profits and Return On Investment
- The Asset Healthcare Model
- Key Areas of Asset Management
- Open Discussion Sessions
Day Two
Cost Factors and Causes
- The Real Cost of Unanticipated Failure
- Asset Performance Standards
- The Forms of Asset Failure and Degradation
- The Causes and Nature of Asset Failure and Degradation
- The Effects, Cost and Risks of Asset Degradation
Day Three
Breaking the Cycle of Degradation and Costs
- Programmed Maintenance
- Programmed Maintenance Intervals
- Condition-based Maintenance Intervals
- Implementing Optimised PM Programs
- Optimizing Spares to Support the Maintenance Program
Day Four
Cost Reduction through Defect Elimination
- Failure Data Collection and Analysis
- The Impact of Chronic Failures vs. Intermittent Failures
- Focus Improvement through Pareto Analysis
- Quantify losses in Life Cycle Terms
- Rigorous Root Cause Analysis Techniques
- Discussion of Software and Templates to Support Analysis
Day Five
Work Management converts Strategy to Practice
- Work Identification and Defect Reporting
- The Importance of Backlog
- Planning for Quality and Reliability
- Capacity Planning
- Scheduling for Efficiency
- Work Logistics and Preparation
- Checklists and Practical Aspects Work Quality Control
- Final Discussion and Evaluation
Module 2: Maintenance Contracting & Outsourcing
Day Six
Outsourcing Considerations
- Introduction
- Asset Management - The Business Impact of Maintenance
- Considerations in Outsourcing Maintenance – What to outsource and what not?
- Risks Involved
Day Seven
Maintenance Contracts
- Maintenance Contract Types
- Parties Involved
- The Tendering Process – Modern Ways of Tendering
- Choosing the Right Contractor
- Costing the Service
- Defining Key Performance Indicators to Monitor the Performance of All Parties Involved
- Use of Balanced Scorecard with Performance Contracts
Day Eight
Developing the Maintenance Contract
- Vendor Management
- The Contracting Cycle
- Assemble a Team
- Assess, Determine and Specify the Required Service Levels
- Writing the Contract – Contents of a Maintenance Contract
- Implementing Contract Management – How to make it work? (Performance Management)
- Periodic Evaluation & Improvement
Day Nine
Grounding and Negotiating the Contract
- Expectations about Availability, Reliability and Costs
- The Extensive Preventive Maintenance Schedule – “tricks” of Maintenance Contractors
- The Seven Steps to Develop a Risk Based Maintenance Concept
- Using the Maintenance Concept to Negotiate More Effectively Lean Maintenance Contracts
- Negotiating the Contract – negotiation ploys
- Negotiating the Contract – negotiation tactics
- Negotiating Tips
Day Ten
Final Workshop
- Development of a Maintenance Contract in Groups
- Defining the Requirements and Service Levels
- Develop the Offer
- Selection Criteria
- Presenting the Bid
- Closing the Contract
- Evaluation of Results
- Wrap-up
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
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Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
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For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
