An Intensive 5-day Training Course
Global Leadership Skills: Thriving in Multi-Cultural Environment
Building Cultural Intelligence (CQ) for Success
Course Introduction
A mere 40 years ago, the concept of globalisation was still in its relative infancy. But with the rise of market liberalisation in the 1980s and fuelled by the digital revolution that began in the 2000s, the world has become a much smaller, hyper-connected place - one where people from different cultures interact more closely than ever before. The world of work is no exception, and many of today’s business leaders and managers are having to navigate environments where results are driven by a culturally diverse workforce. In such environments, Cultural Intelligence (CQ) is key to managerial success.
In this exciting 5-day Global Leadership Skills: Thriving in Multi-Cultural Environment training course, delegates will gain a rich toolkit that helps them develop their Cultural Intelligence. They will take a deep-dive into the leadership behaviours needed to excel in a cross-cultural workplace, explore how communication differs between cultures, and learn how to lead global teams. Furthermore, training course participants will discover what it takes to build strong relationships with clients and customers in different parts of the world, learn about global business etiquette, and discover a range of practical ‘culture maps’ and tools.
This Oxford Management Centre training course will highlight:
- Sharpen your Cultural Intelligence (CQ)
- Master Cross-Cultural Communication
- How to Lead Global Teams
- Working Across Borders & Global Business Etiquette
- The Future of Global Leadership
Objectives
At the end of this Global Leadership Skills: Thriving in Multi-Cultural Environment training course, you will learn to:
- Become an effective global leader
- Overcome cultural bias and stereotyping
- Leverage a range of ‘culture maps’ and frameworks
- Navigate monochromic and polychromic time cultures
- Overcome challenges when working across cultures
Training Methodology
This Global Leadership Skills: Thriving in Multi-Cultural Environment training course utilises a blended learning approach, and it employs a variety of adult learning techniques such as action learning, group discussions, video case studies and self-reflection exercises. The resulting variety helps delegates to stay engaged throughout the training course, feel challenged and draw quick wins for their own development. It also ensures delegates will receive opportunities to link their learning to the real-world challenges they face back in the workplace.
Organisational Impact
The organisation stands to benefit in a variety of ways:
- Build a cadre of effective global managers
- Enhance your reputation as an employer of choice
- Harness the talents of a multi-cultural workforce more effectively
- Attract a culturally diverse workforce
- Increase your overall competitiveness
Personal Impact
By attending this Global Leadership Skills: Thriving in Multi-Cultural Environment training course, delegates will benefit in several ways:
- Grow your CQ (Cultural Intelligence)
- Navigate cross-cultural dynamics with confidence
- Avoid falling into a culture-trap when dealing with international clients
- Become a more effective leader of culturally diverse teams
- Become an asset to your organisation with global potential
Who Should Attend?
This Oxford Management Centre training course is suitable to a wide range of professionals but will greatly benefit:
- Senior Managers and Directors in global organisations
- Divisional, functional and regional managers in global organisations
- Managers and team leaders of culturally diverse teams
- Professionals who are being prepared for an assignment abroad
- Professionals who deal with international clients and customers
- Leaders of organisations who seek to expand into new geographies
Course Outline
Day One
The Global Leader
- Global Leadership and Cultural Intelligence (CQ)
- Situational Leadership in Global Contexts
- Hofestede’s Cultural Dimensions
- Overcoming Bias and Stereotyping
- Challenges When Leading in a Global Context
- The ‘GLOBE’ Six Leadership Behaviours
Day Two
Cross-Cultural Communication
- Communication - Building a Foundation
- Hall’s High Context and Low Context Communication
- Cross-Cultural Communication Styles - The Lewis Model
- Approaches to Giving Feedback
- Verbal and Non-Verbal Communication Across Cultures
- Listening Styles Across Cultures
Day Three
Leading Global Teams
- Team Needs that Transcend Cultures
- Understanding the Culture Map
- Eliciting High Performance - a Standard Model
- Conflict and Confrontation within the Team
- Attitudes to Time: Monochronic and Polychronic Cultures
Day Four
Working Globally - Winning Business and Keeping Clients
- Trompenaars’s Cultural Dimensions
- Building Trust - Understanding Varying Interpretations and Implications
- Multi-Cultural Client Relationship Management
- Business-Etiquette Across Cultures
- Creating a Multi-Cultural Vision and Strategy
Day Five
The Future of Global Leadership
- The Inglehart-Welzel Culture Map
- How Globalisation has Shaped the Last 50 Years
- Ethical Decision-Making in Multicultural Contexts
- From Insight to Action
- Net Steps
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
