An Interactive 5-Day Training Course

Essentials of Human Resources Management: Human Resources Development & Personnel Management

Course Introduction

This training course provides a comprehensive and forward-looking overview of modern Human Resource Management, Human Resource Development, and Personnel Management. It examines how HR can deliver value at both strategic and operational levels by supporting management, developing employees, and enabling organisational change.

The training course explores the evolution of HR from a traditional administrative and control-based function to a facilitative, business-focused partner that supports productivity, commitment, and performance. Participants will gain a strong grounding in core HR practices—such as resourcing, reward, performance management, employee relations, learning, and workforce planning—while also developing insight into emerging HR roles, systems, and future trends.

The training course emphasises practical application, equipping participants with tools, frameworks, and skills to operate confidently in a modern HR environment and to work effectively with line management in delivering people-centred organisational success.

Objectives

By the end of this training course, participants will be able to:

  • Understand the development and evolution of Human Resource Management, Human Resource Development, and Personnel Management
  • Explain the strategic and operational roles of the modern HR function
  • Apply Strategic HRM approaches aligned to organisational and socio-economic trends
  • Demonstrate effective approaches to employee resourcing, recruitment, selection, and reward
  • Support and improve performance management in diverse and multi-cultural environments
  • Work effectively with line managers to enhance productivity, motivation, and commitment
  • Identify, support, and manage employee issues and workplace challenges
  • Design and evaluate learning, training, and development interventions
  • Apply HR planning, ethics, and professional standards to people management decisions
  • Prepare for future HR roles, structures, and emerging technologies

Training Methodology

The training methodology is designed to encourage high levels of participation and practical learning. Concepts, models, and theories are introduced through engaging presentations and then explored through:

  • Facilitated discussions
  • Small group work and exercises
  • Case studies and problem-solving activities
  • Role-plays and simulations
  • Practical HR scenarios and skills practice
  • Reflection and personal action planning

Participants are encouraged to test ideas, share experiences, and consider how learning can be transferred effectively to their own organisational context.

Organisational Impact

Organisations whose employees attend this training course can expect benefits including:

  • A more effective and strategically aligned HR function
  • Improved support for managers in managing people and performance
  • Better recruitment, selection, and assessment outcomes
  • Increased employee motivation, engagement, and retention
  • More effective identification and management of poor performance
  • Stronger alignment between HR practices and business objectives
  • Enhanced ethical standards and professionalism in people management
  • Better value for money from HR activities and systems

Personal Impact

Participants will personally benefit by:

  • Developing a strong, modern understanding of HR and people management practice
  • Increasing confidence, competence, and professional credibility
  • Gaining a clearer strategic overview of the HR function
  • Enhancing skills in recruitment, performance management, and employee support
  • Improving the ability to design and evaluate learning and development initiatives
  • Increasing self-awareness, reflective practice, and professional judgement
  • Strengthening working relationships with managers and employees

Who Should Attend?

This training course is suitable for:

  • HR professionals and practitioners at junior to middle levels
  • Personnel, HRD, Learning & Development, and Training professionals
  • Line managers with people management responsibilities
  • Fast-track or emerging managers requiring a solid HR foundation
  • Individuals new to HR or transitioning into HR roles
  • Professionals seeking to update or broaden their HR knowledge and skills

Course Outline

Day 1

The Role of HR in the Modern Organisation

  • Introduction to Human Resource Management
  • HRM and Personnel Management: similarities and differences
  • The evolution of HR and changing organisational expectations
  • Strategic HRM and integrated HR strategies
  • HR structures, specialisms, and systems
  • The role of HR, line managers, and HR Business Partners
  • Professional standards, qualifications, and core HR competencies
Day 2

HR Administration, Systems & Performance Management

  • HR administration and business support
  • Monitoring, reporting, and HR metrics
  • HR databases, cloud-based systems, and enterprise platforms
  • Security and confidentiality of employee records
  • Absence management and employee data governance
  • Performance management frameworks
  • Appraisals, feedback systems, and 360° feedback
  • Managing under-performance and difficult performance conversations
Day 3

Resourcing, Recruitment & Employee Reward

  • Workforce planning and resourcing strategies
  • Recruitment roles of HR and line management
  • Social media and modern recruitment approaches
  • Competency-based assessment and structured interviewing
  • Selection tools, assessment centres, aptitude testing, and psychometrics
  • Induction and onboarding and the psychological contract
  • Retention strategies and employee engagement
  • Pay, reward, compensation, benefits, and total reward concepts including communication
Day 4

Employee Support, Learning & Development

  • Identifying and managing employee problems
  • Employee assistance and well-being programmes
  • Equality, diversity, dignity at work, and inclusion
  • Bullying, harassment, grievance handling, and investigations
  • Workplace mediation and conflict resolution
  • How adults learn and learning styles
  • Training needs analysis and development planning
  • The role of HR and line managers in learning and development and Organisational learning models
Day 5

HR Planning, Ethics & The Future of HR

  • Human resource planning and talent pipelines
  • Career development and succession planning
  • HR ethics, professional conduct, and governance
  • Continuing Professional Development (CPD)
  • Emerging HR models and future HR roles
  • Enterprise systems, digitalisation, and AI in HR
  • Transitioning HR practices and managing change

Certificate

On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates

Essentials of Human Resources Management: Human Resources Development & Personnel Management
Duration
5 Days
Format
Language
English
Certificate
Yes

We regret to inform you that there are currently no scheduled sessions for this course, so please let us know your preferred date and location and we will contact you soon.

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FREQUENTLY ASKED QUESTIONS

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com

Note: Discounts are not applicable with any other special offer that may be available.

All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.

Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to info@oxford-management.com

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email info@oxford-management.com or call +971 50 985 0174.

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.

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