An Interactive 5-Day Training Course

Effective Leadership and Emotional Intelligence

NASBA

Course Introduction

This training course is meticulously designed to forge the modern leader by fusing practical leadership tools with the transformative power of Emotional Intelligence (EQ). In today's complex and dynamic workplace, technical skills alone are insufficient; true success hinges on the ability to motivate teams, navigate interpersonal dynamics, and lead with empathy and resilience. This comprehensive training course addresses this critical need by equipping you with the essential skills to coach, counsel, and mentor your staff, while simultaneously developing a high EQ to build effective, high-performing relationships. You will learn to move beyond traditional management, becoming an inspiring leader who can drive productivity, foster innovation, and cultivate a thriving organisational culture.

The curriculum is a powerful synthesis of two flagship training courses, designed to deliver maximum impact. You will master motivational coaching techniques, practical mentoring skills, and effective communication strategies, all underpinned by a deep understanding of emotional intelligence. This training is not just theoretical; it is a highly practical, thought-provoking, and motivational journey that will challenge you to examine your current leadership style and develop a more authentic, influential, and compassionate approach. By integrating the core principles of El-self-awareness, empathy, and social skill-with actionable leadership frameworks, this training course provides the ultimate toolkit for anyone aspiring to lead effectively in the 21st century.

This training course will highlight:

  • The Synergy of EQ and Leadership: Learn how emotional intelligence is the key driver of effective leadership, enhancing communication, influence, and team performance.
  • Mastering Coaching, Mentoring & Counselling: Acquire a robust toolkit of practical skills to develop, support, and empower your team members.
  • Strategic Communication & Motivation: Understand and apply motivational theories and communication techniques to inspire peak performance in yourself and others.
  • Building High-Performance Relationships: Develop the interpersonal skills to build trust, resolve conflicts, and create synergy within diverse teams. 
  • A Personalised Leadership Blueprint: Create a concrete action plan to integrate your learning, ensuring lasting personal and professional transformation.

Objectives

At the end of this training course, you will learn to:

  • Evaluate leadership and coaching techniques
  • Apply emotional intelligence to lead effectively
  • Develop practical counselling and mentoring skills
  • Cultivate empathy and build productive relationships
  • Design a personal action plan for leadership growth

Training Methodology

This training course employs a dynamic and participative methodology, utilising a blend of stimulating presentations, interactive discussions, and practical exercises. Participants will engage in role-plays, small group work, and structured feedback sessions to apply learned concepts in a safe environment. This hands-on approach ensures that the skills and tools acquired are immediately transferable and deeply embedded, fostering both individual growth and a collaborative learning experience.

Organisational Impact

The Organisation will have the following benefits;

  • Improved communication and team synergy
  • Enhanced leadership and coaching culture
  • Greater employee engagement and motivation
  • Increased accountability and performance management
  • Stronger trust and corporate transformation
  • Development of a resilient, adaptable workforce

Personal Impact

At the end of this training course, the participants will gain the following;

  • Heightened self-awareness and emotional regulation
  • Advanced coaching, mentoring & counselling skills
  • Increased confidence and leadership presence
  • Enhanced communication and persuasion abilities
  • Greater empathy and conflict resolution skills
  • A clear, actionable personal leadership roadmap

Who Should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Team Leaders, Supervisors, and Line Managers
  • Management Professionals and Technical Managers
  • HR and Training Staff
  • Aspiring Leaders and High-Potential Employees
  • Any professional required to coach, mentor, or lead others

Course Outline

Day 1

Foundational Leadership & Coaching Skills

  • Distinguishing between Coaching, Mentoring, and Counselling
  • Key Coaching Skills (Diagnostic, Techniques, Qualities, Model)
  • Active Listening and Powerful Questioning Techniques
  • Introduction to Emotional Intelligence (EQ) and its importance
  • Understanding Your Personal Communication Style
  • Motivational Coaching Skills for Leaders
  • The Role of Verbal and Non-verbal Language
Day 2

Emotional Intelligence & Motivation in Leadership

  • Accurate Self-assessment for Personal Transformation
  • Managing Self and Leading Others effectively
  • Emotional Resilience and Managing Stress the High EQ Way
  • Giving Effective Feedback with Emotional Intelligence
  • Understanding Human Motivation and its Drivers
  • Motivating Others to Achieve Shared Goals
  • Inspiring and Guiding Individuals and Teams
Day 3

Advanced Mentoring & Building Productive Relationships

  • Coaching & Mentoring - Formal and Informal Relationships
  • Most Commonly Used Techniques by Mentors
  • Practical Career Planning and Mentoring Younger Staff
  • Accountable Leadership for Managing Performance
  • From Delegation to Empowerment: Building Trust
  • Working with Others towards Shared Goals
  • Innovative Teamwork and Corporate Transformation
Day 4

Practical Skills for Workplace Counselling & Empathy

  • Workplace Mental Health and the Duty of Care
  • The SOLER Model for Improved Communication
  • Developing Advanced Listening and Questioning Skills
  • Limits of Counselling and Employee Assistance Programming (EAP)
  • Understanding Empathy and Responding to Emotions
  • Handling Conflict and Adversity Effectively
  • Influencing and Persuasion Abilities for Leaders
Day 5

Personal Leadership, Career Coaching & Action Planning

  • Understanding Your Career Journey and Personal SWOT Analysis
  • Setting Career and Learning & Development Goals
  • Becoming Your Own Coach: Self-Motivation Techniques
  • Practicing Leadership Integrity and Authenticity
  • Developing Creativity and Innovation in the Workplace
  • Synthesizing Learnings: Your Personal Action Plan
  • Learning Experiences and Commitment to Change

Certificate

On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates

Accreditation

NASBA
Effective Leadership and Emotional Intelligence
Duration
5 Days
Format
Classroom
Language
English
Certificate
Yes
Choose the date and location that suits you:
Classroom Sessions
Vienna
13 - 17 Jul 2026
Fee: $ 5,950
Book your place
Related Category

Related Courses

FREQUENTLY ASKED QUESTIONS

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com

Note: Discounts are not applicable with any other special offer that may be available.

All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.

Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to info@oxford-management.com

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email info@oxford-management.com or call +971 50 985 0174.

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.

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