An Intensive 5-day Training Course
Transformational Industrial (IR) and Employee Relations (ER)
Labour Management, Workplace Relations, Negotiation & Mediation Skills
Course Introduction
This Transformational Industrial (IR) and Employee Relations (ER) training course will introduce you to the latest and best practices in Industrial and Employee Relations (ER - IR). This training course is very practical and highly rewarding. It is about the maintenance of the employment relationship, essentially how trade unions and management of an organisation interact. It is also about employers and unions communicating and negotiating effectively.
ER - IR has undergone many changes over the past decade, but it continues to be a critical area for all organisations It is about seeing the ‘big picture’ and helping the organisation take appropriate action to maintain good working relationships at all levels. This training course will help you transform your industrial relations, so it meets the needs of all stakeholders.
Objectives
- Develop a collaborative approach to ER - IR
- Examine techniques for enhancing & transforming IR
- Appreciate the importance of employee engagement and empowerment
- Understand the people factors in Labour Relations
- Critically analyse the possibilities of effective conflict resolution
- Utilise mediation skills as a practical intervention into dispute
Who Should Attend?
- Anyone involved in ER, IR or Labour Relations
- Union Delegates and Officials
- Employee Relations (ER) Personnel
- Industrial Relations (IR) Personnel
- Human Resource Management (HRM) Professionals who need to understand Industrial Relations & Employee Relations
- Those managers who would benefit from an understanding of trade union issues
- Anyone who wants to learn practical skills in labour negotiation and workplace mediation
Course Outline
Day One to Day Five
- Transformational Employee, Labour & Industrial Relations
- Trade Unionism in Africa, The Gulf, and Globally
- People Factors in the Workplace
- Involvement, Participation, and Employee Voice
- Negotiation Skills for Collective Bargaining
- A Win-Win Approach to Negotiation
- Resolving and Managing Conflict – Avoiding Conflict Escalation
- Alternative Dispute Resolution (ADR)
- Practical Techniques of Mediation
- Reaching and Formalising Agreements
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
