An Intensive 5-day Training Course
Quality Assurance and Control
Improving Quality and Performance Excellence
Course Introduction
This highly interactive Oxford Management Centre training course on Quality Assurance & Control will explore simple approaches to Quality Assurance and Control which can be applied in any environment and sector, and which will enable delegates to improve their knowledge, understanding and practice.
The training course will explain the natures of, and differences between, Quality Assurance & Quality Control. Quality Assurance is process oriented and focuses on defect prevention, whilst Quality Control is product or service oriented and focuses on defect identification and remedy. Typically, Quality Assurance involves extensive planning of activities to prevent things going wrong and leading to poor product or service. In contrast, Quality Control techniques exist to to maintain standards in operations and achieve Improvement.
The training course emphasizes the relationships with good management practice, as well as the contributions to improving quality, customer satisfaction & performance excellence.
Objectives
Specifically, you will learn:
- The Value of Quality Control (QC), Quality Assurance (QA) and Quality Management (QM)
- The Natures of, and Differences between, QA & QC
- The Use of QA as Process Oriented focused on Defect Prevention
- The Use of QC to maintain Standards and Achieve Improvement, as Product Oriented and focused on Defect Identification
- The Simple Management Activities Key to Quality Assurance and enhanced Business Performance
- Non-Conformance Reporting and Corrective Action for maintaining Standards & Improvement
- How to select appropriate QA & QC Tools and Templates?
- How to ensure Assessments are conducted in line with International Best Practice?
Who Should Attend?
- Those with responsibility for QA and QC Staff
- Those with specific Quality Control Responsibilities
- Those with specific Quality Assurance Responsibilities
- All Managers who wish to understand how to Improve their Organization
- Those who wish to enhance their Understanding of all facets of the Organization
- Young persons wishing to enhance their Skills
Course Outline
Day One to Day Five
- The Differences between Quality Assurance & Quality Control
- Quality Assurance as Process Oriented focused on Defect Prevention
- Quality Control as Product Oriented and focused on Defect Identification
- Use of Quality Control Techniques to Maintain Standards and Achieve Improvement
- The Simple Management Activities Key to QA & enhanced Business Performance
- NCR’s and Corrective Action
- QA and QC Tools and Templates
- International Best Practices
- The Links between Improved Product Quality, enhanced Customer Satisfaction & Repeat Business
- The Links between Superior Management Control of Key Activities, Waste Reduction & Improved Profitability
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
