An Intensive 5-day Training Course
Mastering Conversations:
Advanced Strategies for High-Impact Dialogue
Course Introduction
Building on the foundation of Better Conversations, this Mastering Conversations training course is designed for professionals ready to elevate their conversational mastery to the next level. In complex, high-stakes business environments, the ability to navigate critical conversations with precision, presence, and purpose becomes a defining leadership trait.
Over five transformative days, participants will explore advanced strategies for influencing, coaching, and resolving conflicts. They will refine their capacity to handle delicate conversations, master the art of framing powerful narratives, and inspire through dialogue. Through advanced simulations, real-world scenarios, and expert feedback, participants will gain the skills to:
- Lead with conversational agility and gravitas in challenging environments
- Navigate complex negotiations and high-stakes discussions with confidence
- Deliver strategic feedback that drives behaviour change and accountability
- Facilitate alignment and collaboration in diverse teams
- Use conversational influence to drive business strategy and cultural transformation
Objectives
By end of this Mastering Conversations training course, participants will be able to:
- Lead and facilitate complex, high-stakes conversations with confidence
- Apply advanced questioning, framing, and reframing techniques to influence outcomes
- Deliver transformational feedback that sparks engagement and accountability
- Build alignment and collaboration in diverse, cross-functional teams
- Strengthen executive presence and conversational authority
Training Methodology
This Mastering Conversation training course combines immersive simulations, advanced role-plays, live coaching, and in-depth case studies. Participants will engage in real-time feedback sessions and practice advanced conversational techniques, enabling immediate application in their professional environments.
Organisational Impact
- Enhanced leadership communication at the senior level
- Stronger alignment and collaboration across teams and functions
- Improved decision-making through clear, impactful conversations
- Greater resilience in handling crises and conflicts
Personal Impact
From this Mastering Conversations training course, participants will gain:
- Increased confidence and presence in high-pressure conversations
- Mastery of advanced conversational techniques and frameworks
- Ability to inspire and influence others at all levels
- Stronger personal brand as a leader and communicator
Who Should Attend?
This Mastering Conversations training course will greatly benefit:
- Senior Leaders, Executives, and Directors seeking to enhance their conversational impact
- Experienced Managers and Professionals who have completed “Better Conversations” or equivalent training courses
- HR Leaders, Coaches, and Facilitators aiming to master advanced communication techniques
- Client-facing professionals in high-stakes roles, such as negotiations, sales, or consultancy
Course Outline
Day One
Executive Presence and Conversational Authority
- Understanding the role of presence in high-impact conversations
- Techniques for projecting confidence, clarity, and gravitas
- Managing personal triggers and emotions under pressure
- Practice: Executive presence in complex dialogues
Day Two
Advanced Questioning and Framing Techniques
- Mastering the art of powerful questioning and active inquiry
- Framing and reframing conversations to shift perspectives
- Strategic use of silence and timing to influence outcomes
- Practice: Framing complex issues and driving engagement
Day Three
Transformational Feedback and Conflict Resolution
- Delivering feedback that drives accountability and behaviour change
- Managing defensive responses and navigating resistance
- Advanced conflict resolution techniques for high-stakes situations
- Practice: Role-play of complex feedback and conflict scenarios
Day Four
Influencing Without Authority and Cross-Functional Alignment
- Building alignment and collaboration across functions and levels
- Influencing outcomes through strategic conversation and storytelling
- Navigating cultural and organisational dynamics in conversations
- Practice: Leading cross-functional discussions and resolving misalignment
Day Five
High-Stakes Conversations and Personal Action Planning
- Managing crisis communications and sensitive business conversations
- Applying advanced conversational techniques to strategic initiatives
- Personal branding through conversational mastery
- Developing a personal action plan for sustained high-level conversational impact
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
