Course Introduction

Objectives

By the end of this Performance Coaching Bootcamp training course, the delegate will be able to:

• List the key elements of the motivational coaching model
• Explain in his/her own words the meaning of the coaching cycle
• Illustrate examples of effective workplace coaching
• Differentiate between transformational & transactional management
• Formulate a business case for workplace coaching
• Evaluate the limitations of a coaching approach to leadership excellence

Training Methodology

Dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants have the opportunity to participate and experience topics. Case studies, DVD’s, small group work, exercises, feedback and coaching will be used to facilitate learning.

Organisational Impact

• Participants after the seminar will be left with a range of skills and competencies to lead in a cross-cultural environment
• Incorporating taught skills and techniques into their work behaviour, participants will demonstrate more effective interpersonal and communication skills
• Participants will be more comfortable managing and leading teams
• Attending this course will allow delegates to clearly understand how to apply motivational coaching techniques with employees
• Participants will be able to conduct an effective coaching session

Personal Impact

From this Performance Coaching Bootcamp training course, delegates will:

• Appreciate the importance and meaning of motivational coaching
• Learn about the psychology of communication
• Develop your leadership & management skills
• Discover how to coach employees in a multi-cultural environment
• Appreciate current issues in international business related to coaching and development

Who Should Attend?

This Performance Coaching Bootcamp training course will greatly benefit:

• All supervisors, middle managers , department heads and senior managers
• All superintendents, team leaders and functional leaders and managers
• Technical staff recently promoted to management positions
• Human resource personnel including HR Business Partners and training staff
• All staff interested in developing their coaching skills

Course Outline

The Foundation for Coaching

• Distinguishing between coaching, mentoring and counselling
• The Coaching Cycle
• Preparation, Explanation, Demonstration, Imitation, Consolidation & Review (PEDICR)
• Plan a coaching session & preparing a coaching plan
• Set coaching objectives which are measurable and activity based (SMART Goals)
• Key Motivational Coaching Skills

Performance Management

• Understanding performance
• Human performance and behaviour management
• Performance management principles
• Performance improvement planning
• Performance management in a multi-cultural setting
• The principles of effective performance appraisal

DAY 3

Essential Communication Skills for Coaching

• Introduction to the psychology of communication
• Listening skills for coaching
• Use of questioning and other coaching techniques
• Understand own and other learning styles
• Understanding ones limitations, referral skills, EAP
• Coaching role-plays

DAY 4

Giving Feedback

• Understanding the importance of feedback
• Introduction to emotional intelligence
• Goleman's five emotional competencies
• The EI giving feedback model
• Win-win approaches
• Coaching practice

Becoming your own Performance Coach

• Coaching yourself
• Are you ready?
• Develop and strengthen your existing skills
• Career planning
• Personal career swot
• Personal action planning