An Intensive 5-day Training Course
Maintenance Errors
Understanding and Preventing Human Error in Maintenance
Course Introduction
Human factors are the leading cause of failures and incidents in maintenance across various industries, including aviation, chemicals, oil & gas, energy, and transportation. Studies indicate that approximately 12% of aviation accidents are linked to maintenance errors, while 56% of forced outages in coal-fired power plants occur within a week after maintenance shutdowns. Additionally, power distribution companies report that 50-60% of system failures are attributed to maintenance-related errors.
Past incidents have shown that maintenance errors have contributed to major industrial accidents, often leading to safety hazards, environmental risks, operational downtime, and financial losses. Given these significant consequences, maintenance errors must be recognized as a business risk that requires structured management rather than being dismissed as unavoidable mistakes. While the risk of human error cannot be eliminated entirely, it can be effectively managed through proper training, planning, and the implementation of safety-focused strategies.
This Maintenance Errors training course provides participants with essential knowledge and practical skills to understand, analyze, and mitigate maintenance errors. The Oxford Management Centre training course explores why human errors occur, not just in performing maintenance tasks but also in planning, preparation, technical documentation, and asset engineering. Participants will learn structured methodologies for analyzing technical failures and how to manage maintenance errors through workforce training, task management, workplace improvements, and organizational safety culture development.
Key Highlights of This Maintenance Errors Training Course:
- Understanding Human Error in Maintenance and why it is a critical issue.
- Exploring the fundamentals of human performance and the intersection of psychology with engineering and maintenance.
- Identifying different types of human errors and contributing factors.
- Applying structured methodologies to analyze technical failures and maintenance incidents.
- Implementing maintenance error management principles, including managing personnel, tasks, teams, workplace conditions, and organizational processes.
- Developing a strong safety culture to reduce maintenance-related risks.
Objectives
By the End of This Maintenance Errors Training Course, You Will Be Able To:
- Recognize the critical role of human factors in maintenance and their impact on operational reliability.
- Identify key human factors that contribute to maintenance errors.
- Utilize a structured approach to determine the root causes of technical failures and incidents.
- Understand the core principles of Maintenance Error Management and their application.
- Explain the relationship between managing maintenance errors and fostering a strong safety culture.
- Develop a strategic action plan to effectively manage and mitigate maintenance errors within your area of responsibility
Training Methodology
This Oxford Management Centre training course in Maintenance Errors will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.
Organisational Impact
Organizational Benefits of This Maintenance Errors Training Course:
- Develop a comprehensive understanding of how maintenance errors impact the organization, workplace, employees, and overall business performance.
- Learn from industry best practices on how other companies identify and address human factors in maintenance errors.
- Enhance maintenance error management strategies to improve operational efficiency and reduce risks.
- Gain valuable insights into common challenges and key factors for successfully minimizing maintenance errors.
- Implement effective tools and techniques for both short-term and long-term maintenance error management.
Personal Impact
By attending this Maintenance Errors training course, participants will:
- Develop a strong understanding of human factors in maintenance errors, their impact on the organization, workplace, and workforce, and effective management strategies.
- Enhance their personal knowledge and practical insights in maintenance error management.
- Increase their professional value by gaining industry-relevant expertise.
- Strengthen their career prospects by acquiring skills that support long-term professional growth and development.
Who Should Attend?
This Oxford Management Centre training course in Maintenance Errors is suitable to a wide range of professionals, but will greatly benefit:
- All professionals involved in Maintenance, Engineering, Production and Safety
- Anyone who wishes to update themselves on the human factor in maintenance and learn how to implement maintenance error management for the benefit of their organizations
Course Outline
Day One
Introduction to Human Error in Maintenance
- We do not want to talk about it, but...
- The Significance of Human Error in Maintenance
- Relationship with Risk & Risk Management
- The Human Risk
- The Psychological Aspects of Human Error
- Human Attention
- Levels of Human Performance: Skill-based, Rule-based, Knowledge-based
Day Two
Human Error – What is it?
- Different Types of Human Error in Maintenance
- How to identify them?
- Contributing Factors and Circumstances
- The Consequences of Maintenance Errors
- Case Study
Day Three
How to Learn from Maintenance Errors
- Basic Methodologies to Analyse Technical Failures and Incidents
- Multiple Realities
- Subjective Views
- Effective Problem Solving
- Cause and Effect Relations
- RCA Methodologies – Application
- Apollo RCA
- Tripod
- Case Study
Day Four
Maintenance Error Management
- Principles of Maintenance Error Management
- Possible measures to take:
- Person & Team
- Workplace & Task
- Organisation
- Creating a Safety Culture
Day Five
Implementation Workshop
- Implementation Aspects
- Performance Management: Influencing the Behaviour of People to Gain Better Results
- Action Plan
- Case Study
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
