Maintenance Errors

Course Introduction

Human factors are the leading cause of failures and incidents in maintenance across various industries, including aviation, chemicals, oil & gas, energy, and transportation. Studies indicate that approximately 12% of aviation accidents are linked to maintenance errors, while 56% of forced outages in coal-fired power plants occur within a week after maintenance shutdowns. Additionally, power distribution companies report that 50-60% of system failures are attributed to maintenance-related errors.

Past incidents have shown that maintenance errors have contributed to major industrial accidents, often leading to safety hazards, environmental risks, operational downtime, and financial losses. Given these significant consequences, maintenance errors must be recognized as a business risk that requires structured management rather than being dismissed as unavoidable mistakes. While the risk of human error cannot be eliminated entirely, it can be effectively managed through proper training, planning, and the implementation of safety-focused strategies.

This Maintenance Errors training course provides participants with essential knowledge and practical skills to understand, analyze, and mitigate maintenance errors. The Oxford Management Centre training course explores why human errors occur, not just in performing maintenance tasks but also in planning, preparation, technical documentation, and asset engineering. Participants will learn structured methodologies for analyzing technical failures and how to manage maintenance errors through workforce training, task management, workplace improvements, and organizational safety culture development.

Key Highlights of This Maintenance Errors Training Course:

• Understanding Human Error in Maintenance and why it is a critical issue.
• Exploring the fundamentals of human performance and the intersection of psychology with engineering and maintenance.
• Identifying different types of human errors and contributing factors.
• Applying structured methodologies to analyze technical failures and maintenance incidents.
• Implementing maintenance error management principles, including managing personnel, tasks, teams, workplace conditions, and organizational processes.
• Developing a strong safety culture to reduce maintenance-related risks.

Objectives

By the End of This Maintenance Errors Training Course, You Will Be Able To:

• Recognize the critical role of human factors in maintenance and their impact on operational reliability.
• Identify key human factors that contribute to maintenance errors.
• Utilize a structured approach to determine the root causes of technical failures and incidents.
• Understand the core principles of Maintenance Error Management and their application.
• Explain the relationship between managing maintenance errors and fostering a strong safety culture.
• Develop a strategic action plan to effectively manage and mitigate maintenance errors within your area of responsibility

Training Methodology

This Oxford Management Centre training course in Maintenance Errors will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Organisational Impact

Organizational Benefits of This Maintenance Errors Training Course:

• Develop a comprehensive understanding of how maintenance errors impact the organization, workplace, employees, and overall business performance.
• Learn from industry best practices on how other companies identify and address human factors in maintenance errors.
• Enhance maintenance error management strategies to improve operational efficiency and reduce risks.
• Gain valuable insights into common challenges and key factors for successfully minimizing maintenance errors.
• Implement effective tools and techniques for both short-term and long-term maintenance error management.

Course Outline

Day One

Introduction to Human Error in Maintenance

Day Two

Human Error – What is it?

Day Three

How to Learn from Maintenance Errors

Day Four

Maintenance Error Management

Day Five

Implementation Workshop