An Intensive 5-day Training Course
Leadership & Management in Healthcare
Initiate and Manage Quality Care
Course Introduction
This training course is designed to enhance the management and leadership capabilities needed by modern healthcare professionals. The training course is run in workshop format to encourage sharing of ideas and good practice and encourages delegates to challenge one another and find new and better solutions for existing problems. Delegates will gain competence in the key skills needed to deliver high quality care.
The focus of this OXFORD Management Centre training course is on the development of key managerial skills to build confidence and capability to deliver organisational objectives. A review of diverse leadership styles and theories, an understanding of self to recognise strengths and weaknesses, attention paid to management and leadership of teams (including clinical and non-clinical staff), as well as key challenges around ethical decisions relating to good care outcomes, will combine to deliver a rounded programme to enhance the capabilities of healthcare professionals.
Objectives
At the end of this training Course, you will learn to
- Explore the impact of different leadership styles and practices
- Gain confidence and self-awareness of your own leadership capabilities
- Learn the importance of evaluating the effectiveness of communication channels and styles
- Apply new management techniques to deliver better care outcomes
- Become a more effective team player
Training Methodology
This training course utilizes a range of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes discussions, case studies, presentations and exercises. The course leader will make extensive use of real-life case examples of organisations with which they have been personally involved. Each session provides opportunities to develop skills using case experience and apply them to your organisation generating improvements in efficiency and effectiveness.
Organisational Impact
What will your organisation gain from employees attending this training course?
- More confident and effective leaders
- Improved understanding of health and care outcomes
- Better cooperation between clinical and non-clinical teams
- More effective communications with stakeholders
- Greater awareness of decision-making and ethical considerations
- Enhanced quality of care
Personal Impact
Participants will further develop their personal management and leadership skills by being:
- Developing a greater understanding of different leadership styles and approaches
- Gaining self-awareness and the ability to deploy different styles
- Improving their team leadership capabilities
- Developing more effective communications with stakeholders
- Gaining greater focus on objectives and health outcomes
- Enhancing their leadership style and effectiveness
Who Should Attend?
This OXFORD training Course will greatly benefit:
- Managers and clinicians jointly responsible for leading healthcare organisations
- Managers and clinicians responsible for quality care provision
- Line and functional managers, team leaders and supervisors
- Managers and leaders new to leadership roles
- Managers and leaders wanting to further develop leadership capabilities
Course Outline
Day One
Leadership Styles
- Transactional & Transformational Leadership Styles
- Goleman and Emotional Intelligence
- Servant Leadership
- Dispersed Leadership
- Leader - Follower relations
- Motivating self and others
Day Two
Focus on Self
- Working Styles
- Interpersonal Skills
- Delegation
- Persuasion/Negotiation
- Managing conflict
- Achieving outcomes
Day Three
Focus on Teams
- Teams/Silos/Groups
- Exploring team working
- Team effectiveness/high performance
- Team leadership
- Team boundaries
- Effective meetings
Day Four
Focus on Quality Outcomes
- Defining outcomes
- Delivering Objectives/Targets
- Balancing need with resources
- Developing a culture of continuous improvement
- Encouraging decision-making on the front line
- Ethical challenges
Day Five
Review and Further Development
- Navigating the health and social care system in your region or country
- The importance of developing key relationships and networks
- Managing the clinical and management collaboration
- A review of practical tools for effective leadership & management
- Personal Action Planning
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
This training course is also part of below 10-day title:
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
