An Intensive 5-day Training Course
Leadership and Organisational Development in Healthcare
Building Resilient Healthcare Professionals

Course Introduction
This OXFORD training course addresses the development of leaders in healthcare by exploring the global context of healthcare including innovations in technology and practice. The training course is run in workshop format to encourage sharing of ideas and good practice. The training course offers delegates the opportunity to evaluate different ways that organisations conduct leadership development and to construct personal development plans for future ongoing development.
The training course will address the global context of healthcare management, for instance the impact of the global Covid-19 pandemic on organisations, communities, clinicians, and non-clinicians in developed and developing countries. Many different leadership styles and approaches will be covered including personal effectiveness, management of resources and management of people. There will be opportunities to practice new skills for resilience and conflict management. Through self-assessment, delegates will gain understanding of their current preferences and development needs.
Objectives
At the end of this training Course, you will learn to:
- Understand approaches to organisation development
- Explore multiple leadership theories and styles
- Build your confidence and self-awareness
- Gain perspectives on current healthcare management opportunities and challenges
- Develop skills in conflict management and resilience
Training Methodology
This training course utilizes a range of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. These include discussions, case studies, presentations and exercises. The course leader will make extensive use of real-life case examples of organisations with which they have been personally involved. Each session provides opportunities to develop skills using case experience and apply them to your organisation creating more confident and resilient leaders.
Organisational Impact
What will your organisation gain from employees attending this training course?
- More confident and effective leaders
- Understanding of key healthcare opportunities and challenges
- How to create an environment which encourages innovation
- Confidence in applying different leadership styles
- More effective teamwork
- Better provision of care
Personal Impact
Participants gain a wider perspective on global healthcare whilst also becoming more resilient leaders:
- A broader understanding of different leadership styles
- Greater self-awareness to enhance their leadership capabilities
- More resilience to deal with challenging and potentially conflicting situations
- A wider perspective of global healthcare opportunities and challenges
- Greater recognition of the impact of leadership on quality of healthcare delivery
- Greater confidence and ability in leading teams and employees
Who Should Attend?
This OXFORD training Course will greatly benefit:
- Managers and clinicians jointly responsible for leading healthcare organisations
- Managers and clinicians responsible for quality care provision
- Line and functional managers, team leaders and supervisors
- Managers and leaders new to leadership roles
- Managers and leaders wanting to further enhance their leadership capabilities
Course Outline
Day One
Health and Social Care Context
- Global perspectives on health and social care
- Different business models for delivery
- The impact of Covid-19 on delivery in different countries
- Review and discussion of the impact in your country/region?
- How could world health be improved?
- What is the role of innovation in delivering healthcare?
Day Two
Ethics in delivery of Healthcare
- The Four principles of health care ethics
- Different perspectives: manager, clinician, patient
- Case Study
- Advances in science, technology and telehealth
- Psychological biases in decision-making
- Healthcare as a business
Day Three
The Pandemic - lessons learned?
- Business continuity
- Crisis management
- Was Covid-19 a Black Swan?
- How to assess and manage risk
- An example of Good Hospital Practice
- Lessons learned?
- Past and future pandemics…
Day Four
Leading Healthcare Organisations
- Are healthcare organisations different?
- Why is health the focus and care overlooked?
- Are health & social care linked?
- Managing Key Stakeholders
- Performance measurement and management
- Review and personal development planning
Day Five
Future Opportunities and Challenges
- External environment
- Telehealth
- Innovations in health & social care
- Organisational capabilities
- Using SWOT analysis and results
- The planning process
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
This training course is also part of below 10-day title:
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.