An Intensive 10-day Training Course
The Oxford Healthcare Leadership Certificate
Leading Complex Healthcare Organisations Effectively
Course Introduction
This OXFORD 10-day Oxford Healthcare Leadership Certificate training course in development of leadership capabilities in healthcare seeks to develop leaders in the healthcare sector. The course is run in workshop format to encourage sharing of ideas and good practice. It seeks to help delegates understand the importance of effective leadership in delivery of quality health care.
The first week of the course will address the global context of healthcare management, for instance the impact of the global Covid-19 pandemic on organisations, communities, clinicians, and non-clinicians in developed and developing countries. Week 2 of the programme focuses on delegates’ leadership capabilities.
The importance of followership as well as leadership. Leadership styles: innate leadership and employing new techniques and approaches. The importance of communication with all stakeholders - internal and external. The need to encourage innovation. The importance of organisational culture in delivering quality of care.
This OXFORD training course will highlight:
- Current issues and challenges in global delivery of healthcare
- The importance of leadership in health care provision
- The impact of the Covid-19 pandemic and preparing for the future
- Key elements in organisational leadership
- Personal leadership capabilities
Modules
This training course is split into two modules:
MODULE I - Leadership and Organisational Development in Healthcare
MODULE II - Leadership & Management in Healthcare
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Objectives
At the end of this OXFORD training course, you will learn to:
- Explore leadership theory and practice
- Build confidence and self-awareness
- Gain perspectives on current healthcare management challenges
- Develop understanding of how organisations work
- Understand the impact of culture on innovation
Training Methodology
This OXFORD training course utilizes a range of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes discussions, case studies, presentations and exercises. Above all the course leader will make extensive use of real-life case examples of organisations with which they have been personally involved.
Each session provides opportunities to develop skills using case experience and apply them to your organisation generating improvements in efficiency and effectiveness.
Organisational Impact
What will your organisation gain from employees attending this OXFORD training course?
- More confident and effective leaders
- Understanding of key healthcare challenges
- Recognition of leaders’ impact on organisational culture
- Improved communications with stakeholders
- Better teamwork
- Enhanced quality of care
Personal Impact
Participants will be able to further develop their personal management skills by being:
- Greater understanding of different leadership styles
- More self-awareness
- Better able to lead teams
- More effective communicating with stakeholders
- Greater understanding of global healthcare opportunities and challenges
- Greater recognition of the impact of leadership on quality of healthcare delivery
Who Should Attend?
This OXFORD training course is suitable to a wide range of healthcare professionals and managers who will greatly benefit:
- Managers and clinicians jointly responsible for leading healthcare organisations
- Managers and clinicians responsible for quality care provision
- Line and functional managers, team leaders and supervisors
- Managers and leaders new to leadership roles
- Managers and leaders wanting to further develop leadership capabilities
Course Outline
Module 1: Leadership and Organisational Development in Healthcare
Day One
Health and Social Care Context
- Global perspectives on health and social care
- Different business models for delivery
- The impact of Covid-19 on delivery in different countries
- Review and discussion of the impact in your country/region?
- How could world health be improved?
- What is the role of innovation in delivering healthcare?
Day Two
Ethics in delivery of Healthcare
- The Four principles of health care ethics
- Different perspectives: manager, clinician, patient
- Case Study
- Advances in science, technology and telehealth
- Psychological biases in decision-making
- Healthcare as a business
Day Three
The Pandemic - lessons learned?
- Business continuity
- Crisis management
- Was Covid-19 a Black Swan?
- How to assess and manage risk
- An example of Good Hospital Practice
- Lessons learned?
- Past and future pandemics…
Day Four
Leading Healthcare Organisations
- Are healthcare organisations different?
- Why is health the focus and care overlooked?
- Are health & social care linked?
- Managing Key Stakeholders
- Performance measurement and management
- Review and personal development planning
Day Five
Future Opportunities and Challenges
- External environment
- Telehealth
- Innovations in health & social care
- Organisational capabilities
- Using SWOT analysis and results
- The planning process
Module 2: Leadership & Management in Healthcare
Day Six
Leadership Styles
- Transactional & Transformational Leadership Styles
- Goleman and Emotional Intelligence
- Servant Leadership
- Dispersed Leadership
- Leader - Follower relations
- Motivating self and others
Day Seven
Focus on Self
- Working Styles
- Interpersonal Skills
- Delegation
- Persuasion/Negotiation
- Managing conflict
- Achieving outcomes
Day Eight
Focus on Teams
- Teams/Silos/Groups
- Exploring team working
- Team effectiveness/high performance
- Team leadership
- Team boundaries
- Effective meetings
Day Nine
Focus on Quality Outcomes
- Defining outcomes
- Delivering Objectives/Targets
- Balancing need with resources
- Developing a culture of continuous improvement
- Encouraging decision-making on the front line
- Ethical challenges
Day Ten
Review and Further Development
- Navigating the health and social care system in your region or country
- The importance of developing key relationships and networks
- Managing the clinical and management collaboration
- A review of practical tools for effective leadership & management
- Personal Action Planning
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
