Course Introduction

The healthcare leaders face these days many challenges related to the change in economy, provision of healthcare experts, people lifestyle, new disease etc. Such challenges need high caliber and qualified leaders who can enhance the beyond healthcare expectations. On this highly interactive Mini-MBA training course, our participants will be equipped with all the necessary tools and techniques to take their healthcare organization to the next level of “Excellence”.

This “Healthcare Mini-MBA” training course is designed to provide the delegates with the necessary knowledge, skills, and tools to enable them to master the healthcare critical issues and strategic healthcare management in their healthcare organization.

This Oxford Management Centre training course will highlight:

• The new trends in healthcare and the critical challenges facing the healthcare leaders
• The main components to achieve your healthcare facility “Excellence”
• Learning the leadership styles that need to be adapted by healthcare leaders
• Focus on the skills of understand and fix the challenges among your healthcare team
• Know when to use your “power’ or “influence” when you take decision/actions
• Awareness of today’s healthcare critical issues and the future move

Objectives

At the end of this Healthcare Mini MBA training course, you will learn how to:

• Be awareness of your current healthcare leadership styles
• Master the leadership and managerial skills and behaviors
• The ability to make the rational decisions among your staff
• Enhance your skills in build and lead a professional healthcare team
• Forecast and plan your healthcare facility strategic direction
• Creatively know how to make “Diagnosis and Fix” of your healthcare issues

Training Methodology

A combination of lectures, case studies and discussion will be utilized during this course as the delegates participation main goal is to maximize the benefits of learning. This allows participants to discuss with other delegates and the presenter their specific problems and appropriate solutions

Organisational Impact

•  Ability of the healthcare organization to compete with confidence
• Build healthcare team spirit among your healthcare staff
• Adapt and spread the visionary healthcare culture in your organization
• Lead and inspire others toward an agile and resilient mindset and behaviour
• Increase leadership potential and knowledge within the healthcare organizations
• Increase awareness of the business and focus on patients’ safety and satisfaction
• Develop yourself to provide Management excellence in the organization

Personal Impact

• Ability to build a strong rapport and positive relationship environment
• Improved leadership and managerial skill among your healthcare professional
• Gain new skills of healthcare problem solving tools and techniques
• Manage your healthcare facility in a professional way
• Develop the level of your staff with an inspirational atmosphere
• Develop yourself to provide managerial and leadership skills

Who Should Attend?

This Healthcare Mini MBA training course has been developed for healthcare leaders and healthcare professionals of all disciplines and levels in the healthcare organization.

This Oxford Management Centre training course is suitable to a wide range of professionals but will greatly benefit: 

• Seniors of Healthcare
• Departments Heads
• Middle Management
• Clinical Sections’ Heads
• Newly promoted Managers
• Healthcare Potential Leaders
• Other Healthcare Professionals

Course Outline

DAY 1

Healthcare Functional Leadership

• Understanding Healthcare Leadership
• Maxwell Model: The 5 Levels of Leadership
• The 3 Lenses of Healthcare Leadership
• Leadership Effectiveness vs Efficiency
• Healthcare Leadership Styles
• Value-based Healthcare Leadership
• New Healthcare Leadership Trends
• Healthcare Leadership challenges in the future

DAY 2

Self-Leadership

• Thinking and Intelligence
• Key steps to improving critical thinking
• Innovation and Creativity in Leadership
• The 7 Tenets of Creativity
• Thought Processing Style (PMI)
• Working Under Pressure
• Selye’s Adaptation Syndrome
• Obstacles to Self-management

DAY 3

Healthcare Teamwork Leadership

• Tuckman Model: Team Stages
• Employee Engagement
• Belbin’s 9 Team Roles
• The 4 Ways to be Self-managed Team
• How to Build a Positive Team Culture?
• EVLN - The Psychological Contract
• Branson Matrix for Development and Attention
• Techniques to Increase Employee Loyalty
• Problem-solving Tools and Techniques

DAY 4

Organizational Leadership

• Mission, Vision, and Values
• Planning Functions: Plan vs Planning
• Suitability, Feasibility & Acceptability
• PESTEL and SWOT Analysis
• Reasons for Failure of Plans
• The Roadblocks to Change
• Change Models: Lewin, Kotter & ADKAR
• McKinsey 7S Model

DAY 5

Healthcare Stakeholders Management 

• Stakeholders impact on healthcare
• Person-to-Person Approach
• Stakeholder Management Process
• Stakeholder Prioritization: Power/Interest Matrix
• Stakeholder Mapping (Best Practices)
• Leading Smart People
• Reverse Psychology
• Program Review and Evaluation