An Intensive 5-day Training Course
Human Resource Management for Healthcare Professionals
The Changing Nature of Healthcare Human Resources
Course Introduction
Attend this OXFORD training Course, Human Resource Management for Healthcare Professionals, and gain the fundamental concepts that will help you manage the future of healthcare and the professionals who work in healthcare. This training Course will provide answers to several important questions, the answers to which are an essential part of the successful healthcare provider of the future.
These questions include:
- If we value patient-oriented and empathetic employees, do our systems and processes help us identify them?
- If we want to retain our employees, do we know the factors related to employee turnover and retention?
- If we want our managers to help employees improve, do we train managers to conduct performance reviews and coach employees toward success?
Human Resources will always be about people, acquiring, developing, and retaining the organization's human capital. The role that HR plays in today’s healthcare organization has become more complex. The most important of these roles involves strategically oriented activities, which, in turn, require strategic competencies.
This Human Resource Management for Healthcare Professionals training Course will focus on the methods for increasing the probability of hiring competent people and of those people ably performing needed tasks after hire. Among the topics discussed will be:
- Determining the requirements for positions
- Recruiting and selecting qualified people
- Train and develop employees to meet future organizational needs
- Provide adequate rewards to attract and retain top performers
- Manage these activities within society’s legal constraints: legislation, regulation, etc
Objectives
Healthcare is undergoing significant changes due to many factors, including rapidly changing technology, cost pressures, unprecedented consumer access to information, changing demographics, and the increased pressures of the COVID-19 pandemic. Change is a staple in any healthcare system; a recent Google search for “healthcare change” generated 602,000,000 results.
Human Resources, the people part of the organization, is the bedrock of the healthcare organization. Even with the dramatic growth in health care jobs over the past decade, it is clear that we still suffer severe staffing shortages as the population ages. Communities all over the world are experiencing staffing shortages in all areas of the healthcare workforce. More than ever, healthcare workers are a scarce resource that we must nurture, develop, and treat with the utmost care.
By participating in the Human Resource Management for Healthcare Professionals training Course, you will learn:
- How to prepare and deal with staffing shortages?
- Calculating turnover rates and plans to reduce turnover
- Dealing with employee burnout
- Training and development requirements and keeping current with licensing
- Developing and implementing employee engagement activities
Training Methodology
This training program will utilize various methods, including case studies, videos, other media, and PowerPoint slides, to communicate and deliver the course objectives. The program is interactive and will require participation in both small groups and with the entire audience.
Organisational Impact
The intensive use of labor and the variability of professional practice and individual performance requires that healthcare management focuses on factors that influence their employees' performance and the environmental and organizational aspects.
- Participate in developing the strategic alignment and orientation
- Develop a global, long-term, and forward-thinking skill set
- Align the organization's HR strategy by preparing the organization for change and focusing on the organization's human capital needs
- Support other functional areas in their strategic roles by acquiring and retaining necessary talent
- Reshape the administrative and operational roles of the HR function
Personal Impact
By participating in this Human Resource Management for Healthcare Professionals training course, you will gain the knowledge needed to prepare your organization for the future. Healthcare organizations gain a competitive advantage by effectively managing their human resources. This competitive advantage may be in the form of cost leadership or product differentiation. Either choice is dependent on the effectiveness of their human resource systems.
The future belongs to healthcare managers who can improve organizational performance while managing change through engaged and committed employees. Sustainable competitive advantage through people can be achieved if you utilize the following concepts:
- The human resources of the organization improve the efficiency and effectiveness of the organization
- The employees’ knowledge and skills are not equally available to competitors
- The human resources are difficult to copy or emulate
- The human resources are organized so that the talents can be combined and deployed as needed
- Being proactive rather than reactive
- Involving line managers in human resource planning activities
Who Should Attend?
This course is suitable for a wide range of professionals but will greatly benefit:
- HR Specialists in resourcing, talent and succession, and L&D
- HR Business Partners
- Healthcare Managers with responsibility for talent management
- Senior Managers with responsibility for resourcing their department/division/business
- Senior Managers with responsibility for defining and developing organizational strategy
Course Outline
Day One
Strategic Human Resource Management
- Critical Success Factors for Strategic Planning and Management
- Strategic Planning and Management Process
- Systems Theory and Environmental Analysis Tools
- Defining Mission, Vision, and Values
- Aligning Budgets with Strategies
- Measuring Strategic Performance and Results
Day Two
The Healthcare Profession
- Professionalization, licensing, and certifications
- Recruiting, engaging and retaining Nurses and Physicians
- Recruiting, hiring and retaining Pharmacists and Allied Health Professionals
- Healthcare Administration and how to effectively manage healthcare professionals
- Health Policy and Management
- The Changing Nature of Healthcare Professions
Day Three
Structure of the HR Organization
- Role of Human Resources
- Developing an HR Service Culture
- HR’s Internal and External Stakeholders
- The HR Organization
- Demonstrating the Value of Human Resources
Day Four
Organizational Effectiveness and Development
- Organizational Development and Interventions
- Improving Organizational Performance
- Improving Team Performance
- Improving Individual Performance
- Workforce Management Planning and Strategies
- Talent Acquisition and Employee Engagement
- Learning and Development Activities
Day Five
The Future of Human Resources in Healthcare
- The Employment Relationship Strategy
- Dispute Resolution
- HR Technology Management
- Technology Risks and Opportunities
- HR Risk Management
- Diversity, Inclusion and Corporate Social Responsibility
- HR Ethics
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
