An Intensive 5-day Training Course
Improving Public Sector Performance in the 21st Century
Acquiring Critical Skills for the Latest Techniques in Public Sector Management
Course Introduction
This Improving Public Sector Performance in the 21st Century training course is specifically aimed at those in the Public Sector who want to make improvements within the constraints of Government Control and existing Labor - Laws. This practical training course will explore a number of solutions, offering you new techniques and tools, which will aid your organization to produce measurable added value.
This will be a very practical training course and will go through tall the key processes that can make a difference to public sector organizations; such a Competency, Performance, Employee attendance, Performance Appraisal and building better Organizational Capability. New techniques in employee motivation will also form part of this innovative course.
This Oxford Management Centre training course will highlight:
- How to maximise working within Government and Labour law constraints?
- Building a stronger and more capable organization through a competence approach
- A new look at performance management and improving effectiveness
- How to improve and show the value of getting employee commitment?
- Maximising established processes to aid with long term motivation
Objectives
At the end of this training course, you will learn to:
- Be able to show others how to significantly improve on your existing investment in competencies
- Analyse and demonstrate how performance can be improved in the Public Sector
- Take action and demonstrate financially how improving reliability will add value
- Understand and be able to significantly improve any existing Performance appraisal system and explain the benefit to Management
- Learn techniques to apply to motivate staff, specifically in the Public Sector
Training Methodology
This Improving Public Sector Performance in the 21st Century training course features, case studies, illustrative appropriate DVD clips and interactive learning methods. There will be group exercises and a range of supporting documentation to aid in your learning enjoyment. All participants will receive a full copy of the materials on a Samsung tablet, together with all the slides used.
Organisational Impact
Those returning from this practical training program will be able to:
- Better understand how the Private sector is changing globally
- Take a common approach to improving existing processes to add value
- Be able to use some new approaches in motivation to energize employees
- Organizations will be able to see a measurable financial benefit from those attending
- Use a new approach to be able to translate organizational goals into action – with great results
- Be able to add value to the organization through new approaches and processes.
Personal Impact
Delegates will be able to:
- Upgrade your current skill set
- Demonstrate to others new ways of doing things that will benefit those in the Public Sector
- Practice and implement new techniques to motivate others
- Be a very useful employee if the organization ever has to change
- Be able to use the added value calculation, which specifically is for the Public Sector
- Maximise your skills in the three key areas, Competence, Performance and reliability
Who Should Attend?
This Improving Public Sector Performance in the 21st Century training course has a wide appeal and is suitable for anyone in the Public Sector who is looking to do things better. Also for those who want to show value the Public Sector can create
This training course is suitable to a wide range of professionals but will greatly benefit:
- Department Heads
- Managers and Supervisors
- HR Personnel
- Organizational Development Specialists
- Those on Management Development Programs
Course Outline
Day One
The History, Role and Future Function of Public Sector Organisations
- Introductions and Program Objectives for the Week
- What is the Public Sector there to do?
- The Historical Context of the Public Sector
- Present Position and Future Role of Public Sector Organisation – latest trend changes
- Change and the Public Sector – how we can forecast when change is needed?
- Understanding the Results of Change and How Change Affects Us
- Change and the Difference between the Public and Private Sectors
Day Two
Building Organisational Core Strength in the Public Sector
- The Role of Competencies in the Organization
- How Competencies Work and How they are Measured
- Techniques to Significantly improve what you already have
- Incorporating Competency Approach In, Recruitment, Appraisal and Training
- Developing Teams to Build Core Strength
- Succession Planning to Retain and Develop your Talented People
- Techniques to Retain Talented People
Day Three
Performance Improvements – Are they necessary in the Public Sector?
- What is Performance?
- Can you get improvements in Performance at no extra cost?
- Improving Targets for Performance
- How to get more commitment? – New Process / New Results
- The Measuring of Performance – Whose job is it?
- Should Performance be linked to pay?
Day Four
Using Reliability and Differentiation to Maximize on What Strengths You Have
- The History of Differentiation
- Why the Public Sector might what to consider this as a motivational tool?
- Understanding the Need for Reliability in the Public Sector
- Case Study: The Cost of a Unreliable Organization
- Can Reliability really add value?
- How we can help the Managers?
- The Future Managers of Leaders
Day Five
Making Things Happen within our Existing Constraints
- Latest Techniques on Motivation
- Three Motivational Tools that Work – Today
- How to translate ideas or goals into measurable actions?
- Two Existing Processes: How to improve them and Reap Real Benefit
- Demonstration of the Above
- End of Course Review – Actions and Networking After the Course
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
