Hospitals and Health Systems of the Future

Course Introduction

Hospitals and healthcare systems nowadays are facing unlimited real challenges and have not choices other than to adapt flexibility and agility to change from the concept of “volume-based” to “value-based” in the very new future. Healthcare institutions must focus their efforts on performance initiatives in the short term while keeping eyes on the long-term success. Healthcare is developing very quickly using innovations and technologies creating hope among medical practitioners, researchers, and patients alike for a promising future (this makes people wonder: what will healthcare look like in 2050?). The idea of taking time to drive to a medical center or booking hospital appointments or waiting for several hours before consulting with your physician will be a part of our remembrance. In 2050, terms like “telehealth”, “telemedicine” and “virtual care” would be obsolete. They will simply be known as “health”, “medicine” and “care” respectively while “hospitals” will be replaced by “homes”. 

This Hospitals and Health Systems of the Future training course will highlight: 

• The future of healthcare: Challenges and opportunities
• How will technology help improve well-being?
• Change management process, tools & techniques
• New and reemerging infectious diseases
• Rediscovery of lifestyle-related health issues
• Types of the health ecosystem of the future
• Cost shifting versus cost management

Objectives

The primary objective of Hospitals and Health Systems of the Future training course is to enhance the healthcare professionals’ skills in many aspects of healthcare future.

At the end of this Oxford Management Centre training course, you will learn to:  

• Engaging employees, physicians and nursing to create healthcare future leaders
• Focus on the use of evidence-based practices to improve healthcare quality and patient safety
• Improving effectiveness and efficiency through enhancing the healthcare leadership best practice
• Adapt the clinical integrated system to facilitate provision of healthcare excellence
• Strengthening the healthcare financial position in order to invest in the future innovation

Training Methodology

The Hospitals and Health Systems of the Future training course will combine presentations with interactive practical exercises, supported by video materials, activities and case studies. Delegates will be encouraged to participate actively in relating to the unique healthcare future: challenges and opportunities.

Organisational Impact

• Gain a better understanding of the future needs and focus on patients and medical trends
• Determine the impact of quality on profitability on the healthcare practice
• Adopt TQM as a fundamental healthcare strategy
• Communicate the importance of customer-focused TQM
• Enhanced skills to lead healthcare change of the future challenge
• Manage and implement the strategic planning for the promising healthcare future

Personal Impact

• Become a patient-focus professional to meet the market competitiveness
• Become a change master who encourages innovative thought and behaviour
• Encourage effective decision-making skills in a variety of healthcare situations
• Increase their knowledge on the latest healthcare management and leadership
• Become aware of the latest developments in healthcare future needs
• Develop effective change management strategies and adapt it on ground

Who Should Attend?

The Hospitals and Health Systems of the Future training course is ideal for all professionals such as: 

• Healthcare Senior management
• Healthcare Centers’ Owners
• Medical Directors & Leaders
• Healthcare strategic Planners
• Healthcare Departments Heads
• Healthcare Quality Officers
• Other Healthcare professionals

Course Outline

DAY 1

Forces of Change in the Future of Health

• What is the future of healthcare?
• Why does the future of health matter?
• How will technology help improve well-being?
• What are the impacts of the future of health?
• How do we expect incumbent players to change?
  • Hospitals and health systems
  • Health plans
  • Medical device companies
  • Drug manufacturers
• Change management process, tools & techniques
• Change management models: Lewin’s – Kotter – ADKAR
  

DAY 2

Future Healthcare Challenges

• Rising health care costs 
• The tiering of health care
• Growing numbers of elderly people
• The uninsured
• New technologies
• New and reemerging infectious diseases
• The threat of terrorism
• Rediscovery of lifestyle-related health issues
  

DAY 3

Types of the Health Ecosystem of the Future

• Data and platform
  • Data convener
  • Science and insights engine
  • Data and platform infrastructure builder
• Well-being and care delivery
  • Health product developer
  • Consumer-centric health community
  • Specialty care operator
  • Localized health hub
• Healthcare enablement
  • Connectors and intermediaries
  • Individualized financier
  • Regulator

DAY 4

Healthcare Leadership

• The six passages of the leadership pipeline
• The 360-degree healthcare leader 
• The three domains of physician engagement: 
• Leading smart people in healthcare environment 
• Principles of healthcare value management 
• Healthcare market & Health risk
• Lifestyle and chronic disease
• Cost shifting versus cost management

DAY 5

What Should You Do Next?

• Build new businesses 
• Forge partnerships 
• Appeal to the newly empowered health consumer 
• Healthcare quality approaches
  • Deming approach
  • Juran approach 
  • Crosby approach
• Stages of TQM development