An Intensive 5-day Training Course
Advanced Business Resilience
Developing Creative and Adaptive Resilience Strategies

Course Introduction
Organizations today are presented with an ever-growing number of challenges, compounded by the speed of technological change and evolution, all of which act together to increase business risk. Evidence indicates that Resilient organizations are successfully proactive; they can foresee relevant scenarios that may have damaging effects on business operations. Therefore, if you have, or could have, a key role to play in the resilience of your organization, then this course is for you.
Business Resilience as a corporate goal is the ability to anticipate, avoid, protect, withstand, mitigate, respond and recover from the effects of change or adversity.
This Oxford Management training course explores these and other concepts of resilience to understand key mechanisms that organizations should develop to best cope with continuous change and to swiftly recover from hardship.
This training course will highlight:
- Understanding the features of BSI 65000
- Guidance on achieving enhanced Business Resilience
- Identification and investigation of 13 indicators that assesses the resilience of an organization
- How pro-active individuals in resilient organizations improve the reliability of operations?
- How to recover and bounce back from trauma, quickly restoring business capabilities?
- How to demonstrate a clear focus on developing confidence and leadership capabilities?
Objectives
By the end of this training course, participants will be able to:
- Understand risk, security, safety, preparedness, resilience, response & reliability
- Design policy and controls for you to manage Change as well as Risk
- Apply concepts and innovative solutions to achieve business resilience
- Determine how to monitor the performance of your Resilience system
- Draw on an extensive knowledge base of organizational resilience
Training Methodology
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes leadership, management and organisational improvement techniques utilising exercises, syndicate role playing, group discussions, crisis communication skills and team problem solving challenges. A comprehensive course manual, checklists, with relevant case studies, DVD´s and realistic exercises will cover all the aspects of the latest standards.
Organisational Impact
In addition to the ability to recover quickly from multiple challenges and disruptions, the key to true Business Resilience is to create a culture of continuous improvement. Learning from past mistakes is of the essence in enabling organizations to emerge from a crisis more effective and more resilient than before.
- Develop a prevention preparedness and a dynamic response / continuity / recovery policy
- Establish objectives, procedures and processes to achieve policy commitments
- Assure competency, awareness and training
- Take action as necessary to improve performance and demonstrate success
- Establish and apply a process for continual improvement
Personal Impact
Having developed an information rich environment, you will develop a good grasp of the “health” of the system by turning knowledge and data into intelligence by identifying future patterns and trends.
- Gain an understanding of the rationale and principles underpinning the five principles of business resilience
- Appreciate the value and business benefits from taking an organizational resilience approach
- Understand how to be networked gaining appropriate leadership skills within a resilient culture
- Hear first-hand experiences in building resilience and how to survive adversity
- Analyze and discuss a selection of key research papers and articles on organizational resilience
Who Should Attend?
The advanced nature of this event will prove beneficial to those in management and team leadership with responsibility for either planning for or responding to change and crises across the complete management spectrum. This Oxford training course is suitable therefore to a wide range of professionals but will greatly benefit:
- Designated Incident, Emergency and Crisis Response Managers
- Fire, Safety and Security Professionals
- Risk, Marketing and Insurance Managers
- Operation, Asset, HR and Facility Managers
- Ministry or Government Regulators
Course Outline
Day One
Resilience is a Concept rather than a Discipline
- BSI 65000 5 Levels of Maturity & 13 Principles of Resilience
- Business and Community Resilience Case Studies
- Organizational and Environmental Risk, Threats & Impact Perspectives
- Understanding the Impact of Change or Disaster on the Organization
- Strategic Crisis and Emergency Management in a Resilience Framework
- Strategic Risk and Risk Behavior
Day Two
Five Main Principles of Organizational Resilience
- Leadership, Setting the Priorities, Commitment and Allocating Resources
- A Resilient culture is Built on Principles of Empowerment, Purpose and Trust
- Succession Planning enhancing Resilience through People Selection
- Globalization, Governance and Accountability enable Resilience
- Settings, Understanding Workplace Challenges to Resilience & Workplace Agility
Day Three
Resilience: Business Continuity & Disaster Recovery Management
- Identify and Manage Current and Future Threats to your Business
- Take a Proactive Approach (ISO 22301) to Minimizing the Impact of Incidents
- Keep Critical Functions Up and Running during Times of Change and Crises
- Minimize Downtime during Incidents and Improve Recovery Time
- Demonstrate Resilience to all Stakeholders
- Crisis Consequence and Recovery Management
Day Four
Communication & Culture, the Demands of “Black Swan” Thinking
- Building ‘Black Swan’ Resilience
- Strategic Anticipation and Foresight Analysis
- Managing the Unpredictable using Scenario Planning
- Building more Flexible Teams and Adaptive Organizations
- Societal and Interrelationship & Organizational Resilience
- Risk Communication in High Hazard Environments
Day Five
Safety, Security and High Reliability Features and Characteristics
- Best Practice Techniques for promoting a Safety Culture
- Assessing Improvements and Linking Safety Culture with an HSE Safe Management System (SMS)
- The Fundamentals of Security Management & Asset Protection
- Features and Characteristics of High Reliability Organizations
- How to Develop and Implement Plans, Procedures and Tools to Test and Prove your whole Resilience System?
- Course Evaluation
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.