An Intensive 5-day Training Course
Achieving Business Process Change
Transforming & Adapting Work Processes for Optimal Performance
Course Introduction
This Achieving Business Process Change training course explores the need for managing and impacting changes business procedures and how process modelling, mapping and analysis are all parts of a larger framework for achieving higher quality. It is essential to understand how to manage business processes for optimizing work and productivity improvement.
In this training course, delegates will explore the essential steps to process mapping and the critical success factors of continuously improving your operations. It provides a practical framework for you to understand and model business processes, and describes how to develop and continuously improve a variety of process types. During this highly interactive, high-energy Achieving Business Process Change training course, you will acquire the knowledge and skills to accurately model business processes at both, the enterprise as well as detailed workflow levels.
This Oxford Management Centre Achieving Business Process Change training course will highlight:
- The philosophy, techniques and process for business process analysis
- How to design and model business processes for analysis and change
- Execution of changed (enhanced) business processes
- Monitoring the performance of redesigned/enhanced processes
- Optimizing redesigned/changed processes performance
Objectives
At the end of this Achieving Business Process Change training course, you will learn to:
- Explain the difference between internal and external values that drive business process management in organisations
- Apply creative thinking approaches and design thinking to process improvement
- Develop strategies for how you can successfully use BPM in your business or workplace
- Understand how to design or enhance an existing process using the business process life cycle
- Implement and monitor process changes
Training Methodology
The training course also provides a step-by-step approach to effectively analyze processes to ensure that business process models accurately reflect reality and include stakeholder requirements. Short, focused presentations combined with practical learning workshop sessions are used to explain the concepts.
During these sessions, the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, participant discussion, facilitator interaction and case studies.
Organisational Impact
Organizations which have delegates in the training course shall gain by:
- Recognizing the vital role processes play in a business
- Appreciating the role of technology in process management
- Identifying how Lean and Six Sigma methods can assist in managing and improving processes
- Using a variety of tools and techniques to eliminate waste and redundancies
- Running organizations effectively through redesigned processes while delivering relevant processes and task documentation
Personal Impact
Delegates attending this training course shall be able to:
- Understand the value of Business Processes Management & Improvement (BPMI) and the main concepts of business process analysis, mapping and modelling
- Produce business process models at the correct level of detail to aid the analysis, readability and understanding of organisational responsibilities
- Apply the best practice techniques and methods to coherently map, accurately measure and thoroughly analyse business processes and work activities across your organisation
- Suggest process improvements to run their organisation effectively, redesign improved processes, and deliver appropriate process and task documentation
- Assess the potential reaction to changes in processes and manage these within the organisation
Who Should Attend?
Attending our training course will benefit anyone who wishes to learn how to improve their organisation's performance through the tools and techniques of Business Processes Management & Improvement (BPMI).
This Oxford Management Centre Achieving Business Process Change training course is suitable to a wide range of professionals but will greatly benefit:
- Business Process Manager/Consultant/Owner/Specialist/Executive/Engineer/Designer
- BPM Project Leader
- Business Analyst
- Business Systems Analyst/Manager
- Quality Assurance Analyst/Specialist/Manager
- Enterprise Architect
- Business Planner
- Project Manager
Course Outline
Day One
Introduction and Overview of Business Process Analysis
- What are “business processes” & “business process analysis”
- The context of business process analysis – stages of business process management
- Roles and responsibilities of a “business process analyst”
- Identifying “business processes” in organizations
- Prioritizing business processes to achieve better outcomes
- What is business process re-engineering
- Business process re-engineering model
Day Two
Design & Modeling Business Processes
- Elements of a business process – a checklist for analysis
- Defining your problem
- Business process modeling techniques & tools
- Modeling “As-is” business processes for analysis
- Identifying improvement opportunities
- Modeling “To-be” processes with improvement
Day Three
Executing Improved Processes
- Implementing processes
- Exploring automation
- Automating processes
- Understanding business rules
- Making connections
- The role of workflow engines
Day Four
Monitoring Performance of Redesigned Processes
- Implementing measures for process performance
- What is business activity monitoring (BAM)?
- Balanced scorecard
- Creating a balanced scorecard
- Identifying gaps with process mining
Day Five
Optimization Process Performance
- What is process optimization?
- Business process improvement
- Introduction the lean concept
- Using lean six sigma approach to optimize process performance
- Managing changes
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
