Business Fundamentals

Course Introduction

There are two types of speakers: Those who get nervous and those who are liars. – Mark Twain, author

The most valuable of all talents is that of never using two words when one will do – Thomas Jefferson, US President

In today’s business world, writing and speaking skills are fundamental pillars of professional success. How well you communicate can make or break your own professional image as well as perceptions of your organisation. It directly influences how others view your performance and affects your prospects for career advancement and mobility.

This Oxford Business Fundamentals training course has been specifically designed to equip professionals with the skills and confidence to achieve excellence in spoken and written communication. The course includes a wealth of practical guidance on improving the effectiveness of various forms of spoken and written communication. If you want your reports, memos, letters and e-mails to be read and acted on, and if you want to present your ideas with impact, this is the right training course for you.

Objectives

At the end of this Oxford Management Centre Business Fundamentals training course, you will learn to:

• Meet the needs of your readers / audiences by helping them achieve their own objectives
• Listen more intently and deeply to understand others’ needs and requirements
• Write clearer, more effective e-mails, letters and reports
• Speak with greater confidence in front of any group
• Build rapport with your audiences and clients
• Shape your messages to the differing personalities and needs of your readers and listeners.

Who Should Attend?

• Talented individuals who believe their written and spoken English are restricting their career
• Management professionals seeking leadership roles
• High potential delegates looking to fast track their progress in leadership
• Team Leaders and those seeking to step up to leading people

Course Outline