An Intensive 5-day Training Course
Emotional Intelligence and Creative Reframing Skills for Innovative Policing
Cultivating A High EQ and Solution Focus Law Enforcement Agency

Course Introduction
This Oxford Emotional Intelligence and Creative Reframing Skills for Innovative Policing training course will help law enforcement officers gain competency to be more effectively protect and serve the public, learn to appropriately monitor their own and other’s emotions and use this knowledge to guide their thinking, action, and decision making; especially during intense confrontation or interactions with the general public. Policing is a stressful, challenging, high-risk as well as emotionally challenging profession. Growing evidence suggests Emotional Intelligence (EQ) is a factor in predicting work performance that involves regular interpersonal contact with people—the cornerstone of the law enforcement profession.
This highly interactive and engaging training course will help you develop positive control of emotional labor, i.e. how you manage your own emotions while at the same time providing service to others in the execution and performance of job duties. This training course will equip you to achieve and maintain a high level of successful negotiation and social interaction, understand the perception and emotional makeup of stakeholders, gain in-depth knowledge, practical skills and intrinsic motivation to practice emotional intelligence, exemplify a commendable model of community policing.
This Oxford training course will highlight:
- Trait and ability models of the Emotional Intelligence (EQ)
- Holistic model and approaches to handling emotions
- Brain gym sessions and reframing techniques to stimulate neural networks
- Assessment of your EQ and summary of customized personal development pathway
- Therapeutic power relaxation session to inspire optimism
Objectives
By the end of this Oxford training course, the participants will be able to:
- Assess oneself accurately and gain valuable awareness of oneself
- Monitor your own emotions and behave appropriately to reflect the highest standard t for your benefit and that of your Team & Department
- Positively influence the public and establish excellent community policing
- Set an example and inspire best policing practices
- Cultivate spontaneous Flexi mindset to achieve innovative policing
Training Methodology
The Oxford Emotional Intelligence and Creative Reframing Skills for Innovative Policing training course will combine presentations with interactive practical exercises, supported by video material and case studies. The participants will be encouraged to participate actively in relating the principles of emotional intelligence to the needs of their workplace.
Organisational Impact
The Police organisation will benefit greatly and can expect the participants to:
- Develop a highly emotional intelligence organizational culture
- Understand and apply the psychology of effective teamwork
- Improve corporate teamwork and achieve policing objectives
- Enhance public cooperation and community policing
- Develop an emotionally intelligence and positive work force
- Generate innovative options to solve problems
Personal Impact
This impact of this training course to the participants are manifold and includes:
- Gain deeper self-awareness and strategic insights for personal development
- Develop and cultivate emotional intelligence competencies
- Effectively manage your own emotions & emotions of others
- Personal growth as an emotionally intelligent leader
- Understand the different personality styles and work effectively with them
- Develop flexibility in problem-solving and be more creative and innovative in approaching all situations
Who Should Attend?
This Oxford Emotional Intelligence and Creative Reframing Skills for Innovative Policing training course aimed at all aspects of Policing Whether you are front facing or leading teams this course will help you in the following roles:
- Team Leaders
- Traffic Police
- Support Functions
- Community Police Roles
- First-line and Middle Managers
- Criminal Investigation Department (CID)
Course Outline
Day One
Capacity Building and Development with Emotional Intelligence
- The truth about Emotional Intelligence & why it works even for policing
- Increasing self-awareness your enhanced public relations
- The impact of perception on interpersonal relationships
- Identifying your own preferred behaviors and orientations
- Minimizing blindspots and maximizing strengths and growth potentials
Day Two
From Leadership Theories to Effective Practices
- Theories and concepts of leadership
- Growing from position to personhood of leadership
- Utilizing bases of power appropriately
- Collaborating and relating with different personalities effectively
- Blame, responsibility, and professionalism
Day Three
Enhance Public Relations with Effective Communication
- Giving & receiving feedback humbly and effectively
- Strategic conflicts resolution promoting collaboration
- Strongly connect with active listening skills
- Inspiring others with your life mission statement
- Coaching questions to empower others
Day Four
Creativity, Reframing Skills and Innovative Policing
- Split-brain theories and implication
- Dynamics and interactions of the left and right hemispheres
- Creative problem-solving models and essentials
- SEEK creative processes
- Developing reframing skills for innovative problem solving
Day Five
High EQ Policing with Psychological Principles
- Putting motivation theories to practices
- Achieving compliance with the laws of persuasion
- Basic trust and abundant motivations
- Inspiring others with value-based policing
- Non-alienation principle for soliciting cooperation
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.