An Intensive 5-day Training Course

Business Process Redesign and Re-Engineering

A Systematic Approach to Improve Organizational Performance

Course Introduction

This OXFORD Business Process Redesign and Re-Engineering training Course use an internationally standard approach to improve your organization's performance. In today’s world, where the market dynamics change quite often, organizations need to work harder to maintain performance in a continually changing business context. And in a globally competitive market, these organizations need to improve the outputs from their processes dramatically and quickly. This can happen through Business Process Re-engineering (BPR).

Business Process Redesign and Re-engineering (BPR) is a powerful approach to bring in significant and sustained improvements in the effectiveness, efficiency, and responsiveness of an organization. This is achieved through understanding the processes through which work is done, identifying performance improvement opportunities, and realizing them. This training Course offers the keys to the success of the organization.

This training course will highlight:

  • Business Process Redesign and Re-engineering principles
  • Road map to Business Process Redesign and Re-engineering
  • Business Process Redesign and Re-engineering tools
  • Business Process Redesign and Re-engineering challenges
  • Best practices of Business Process Redesign and Re-engineering


At the end of this training course, you will learn to: 

  • Understand the principles of BPR
  • Plan, implement and evaluate BPR in your organization
  • Use BPR tools effectively
  • Manage the BPR process
  • Deal with typical BPR challenges

Training Methodology

This highly interactive training course encourages delegate participation through a combination of short lectures, large and small group discussion, practical exercises, case studies, and breakout sessions to practice new skills.

Organisational Impact

Business process redesign and reengineering (BPR) is a solution that improves organizations’ abilities to deal with change, with benefits that include:

  • Empowering employees
  • Eliminating waste, unnecessary management overhead, and obsolete or inefficient processes
  • Identifying relevant process performance measures
  • Producing, often significant, reductions in cost and cycle times
  • Enabling sustainable process improvements as measured by quality and customer service
  • Helping good organizations stay on top and low achievers to become significant competitors


Personal Impact

This training program will help delegates achieve the following benefits:

  • Acquire essential knowledge for participating in any BPR initiatives.
  • Develop the ability to define processes and analyzing current performance.
  • Improve creative thinking and problem-solving skills.
  • Gain insights into identifying root causes of performance shortfalls
  • Understand the vital role of cross-functional communication
  • Develop thinking skills to help achieve organizational goals efficiently and effectively.


Who Should Attend?

This OXFORD training program is suitable for staff and managers, especially those assigned to the organizational and planning functions. It is also designed to be relevant to those with the tasks of business process redesign and re-engineering.

This training course is suitable for a wide range of professionals but will greatly benefit:

  • Business Managers
  • Business Process Analysts
  • Process Owners
  • Business and Systems Analysts
  • Information Technology Professionals
  • BPR Project Leaders
  • BPR Project Team Members and Quality Specialists

Course Outline

Day 1


  • Developing a Business Process Redesign and Re-engineering (BPR) Vision
  • What are the benefits of Business Process Redesign and Reengineering (BPR)?
  • How BPR works in both Private Sector and Government?
  • The Principles of BPR and how they work
  • Reasons for implementing BPR

Day 2

Applying the BPR Method

  • Business Process Redesign and Re-engineering (BPR) Method
  • Managing a BPR implementation project
  • A BPR Framework
  • The BPR Conceptual Model
  • BPR Key Questions

Day 3

BPR Step by Step

  • Business Process Reengineering activities
  • Identity and Communicating the Vision for Change
  • Put Together a BPR Team
  • Identifying Ineffective, Inefficient and Unresponsive Processes
  • Define Relevant Process Measures
  • Analyse the Process measures and identify improvements

Day 4

Change Management Process for BPR

  • Process Reengineering and Change Management
  • Preparing for change
  • Managing change
  • Reinforcing change
  • Applying a change management model

Day 5

Using BPR as a Foundation for Continuous Improvement 

  • Ensuring thorough Analysis of Processes
  • Understanding the facets of resistance to change
  • Ensuring Project Success
  • Possible Impediments to Improvement
  • Business Process Redesign and Reengineering – the Business Case


Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.



In association with

GLOMACS Training & Consultancy

GLOMACS Training & Consultancy

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5 Days
Choose the date and location that suits you:
Classroom Sessions
Cape Town
18-22 Dec 2023
Fee: $5,950
Book your place
10-14 Jun 2024
Fee: $5,950
Book your place
07-11 Oct 2024
Fee: $5,950
Book your place



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