An Intensive 5-day Training Course

Stakeholder Engagement & Management

Achieving Results through Improved Relationships and Communication

NASBA

Course Introduction

Today’s successful managers and leaders must build strong relationships with stakeholders.  This is essential for successful running of projects, plans and events.  Your stakeholder relationships can best develop by improving your ability to communicate, collaborate and engage with multiple stakeholders, across all communication channels.

This Stakeholder Engagement & Management training course will help your skills in negotiating, influencing, communicating and persuading all the many internal and external stakeholders you might have to deal with.  It is an ideal training course for those who work in a busy professional organisation and are seeking more responsibility.

This Oxford Management Centre training course will feature:

  • Effective contact and communication with internal and external stakeholders
  • Successful and meaningful engagement with individuals and teams of stakeholders
  • Developing a strategic approach to stakeholder relationships
  • Effective communication and emotional intelligence for stakeholder engagement
  • Techniques for creating win-win outcomes through better negotiation
  • Collaborative and coordination skills, plus convincing, persuading and influencing techniques

Objectives

By the end of this Stakeholder Engagement & Management training course, participants will be able to:

  • Enhance and improve cross-functional relationship and build rapport, as well as manage stakeholders’ expectations and gain their buying in 
  • Negotiate, influence, conciliate, convince, compromise, concede and persuade the internal and external stakeholders with divergent interests
  • Identify, plan and execute Good, Best and Right Communication strategy to the internal and external Stakeholders
  • Navigate the organisational politics to manage and resolve conflicts due to competing priorities, needs and demands
  • Track Stakeholders expectations achievement through effective status monitoring, control, reporting and meaningful progress meetings

Training Methodology

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes individual and group activities, role-plays, small-group activities, short videos, and case studies. Enjoyable but learning based activities will be offered to the participants. This is a very practical course with many team and individual activities.

Who Should Attend?

This Stakeholder Engagement & Management training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who want to learn techniques to work with other colleagues
  • Team leaders, supervisors, section heads and managers
  • Professionals who have an interest in a management position
  • Project, purchasing, finance & production officers and personnel
  • Technical professionals including those in Maintenance, Engineering & Production
  • Secretaries, clerks, administrative and support staff

Course Outline

Day One

Stakeholders Engagement Process

  • Essentials of Stakeholders Management – Skills and Competencies
  • Cooperate, work together, join forces and team up – what is the strategy?
  • Identifying, anticipating and analysing Stakeholder’s requirements, demands and needs
  • Managing tricky, complex, complicated, challenged and difficult Stakeholders
  • The Stakeholders Prioritisation Game – Ramping Up and Ramping Down
  • How to manage stakeholders’ expectations that can’t be managed effectively
  • Strong and confident stakeholders’ relationships to ensure increased success
Day Two

Building Strategic Relationships

  • How to build and manage key relationships within a stakeholder group
  • Qualifying and managing key influencers accurately
  • Producing a ‘relationship matrix’ for each account quickly and easily
  • How best to approaching and developing new contacts
  • Developing a coach or advocate in every client site pro-actively
Day Three

Influence Skills when Working with Stakeholders

  • How to integrate your business style and solutions with the stakeholder’s needs and processes
  • Getting your message and strategy across to C-level contacts
  • Being able to better anticipate, identify, create, and develop opportunities within a group.
  • Knowing your personalised value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.
  • Tools, techniques and principles of influence.
Day Four

Communication and Negotiation with Emotional Intelligence

  • Effective Communication and Emotional Intelligence
  • Emotional Manager instead of Program/Project/Functional/Capability Lead Manager
  • Effective Convincing, Persuading and Influencing techniques
  • Collaborative and Coordinated skills – achieving commitment and consistency
  • Compromise and Concession middle point
  • Win to Win and Win to Lose
  • Stakeholders Relationship game and rapport
Day Five

Teamwork and Time Management for Stakeholder Relationship Building

  • Working with other stakeholders inside and outdies your organisation to achieve your account goals
  • Managing and working with a virtual team and creating cross-departmental communication loops
  • Managing your time and stakeholders effectively on a daily basis
  • Setting priorities, goals and account objectives for stakeholder relationship building.

Certificate

Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.

Accreditation

NASBA

In association with

GLOMACS Training & Consultancy

GLOMACS Training & Consultancy

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KC Academy

KC Academy

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PetroKnowledge

PetroKnowledge

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The Energy Training Centre

The Energy Training Centre

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Stakeholder Engagement & Management
Duration
5 days
Format
Classroom, Live/Online
Language
English
Certificate
Yes
Choose the date and location that suits you:
Classroom Sessions
London
02-06 Jun 2025
Fee: $5,950
Book your place
London
18-22 Aug 2025
Fee: $5,950
Book your place
Dubai
20-24 Oct 2025
Fee: $5,950
Book your place
London
17-21 Nov 2025
Fee: $5,950
Book your place
Dubai
01-05 Dec 2025
Fee: $5,950
Book your place
London
15-19 Dec 2025
Fee: $5,950
Book your place
London
12-16 Jan 2026
Fee: $5,950
Book your place
Online Sessions
Live/Online
02-06 Jun 2025
Fee: $3,950
Book your place
Live/Online
15-19 Dec 2025
Fee: $3,950
Book your place

FREQUENTLY ASKED QUESTIONS

Category: FAQ page

To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us

Category: FAQ page

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Category: FAQ page

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Category: FAQ page

Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]

Note: Discounts are not applicable with any other special offer that may be available.

Category: FAQ page

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to [email protected]
Category: FAQ page

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email [email protected] or call +971 50 985 0174.

Category: FAQ page

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

Category: FAQ page

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Category: FAQ page

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Category: FAQ page

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.


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