An Interactive 5-Day Training Course

Mastering Generative Artificial Intelligence (Gen AI)

Harnessing Generative AI for Intelligent Automation, Business Innovation and Digital Transformation

NASBA

Course Introduction

This Mastering Generative Artificial Intelligence (Gen AI) training course provides professionals with the skills and understanding needed to make productive use of generative AI technologies in the workplace. Participants will discover how modern AI systems generate content, interpret information and assist with complex business activities. The training course introduces leading generative AI platforms and examines their applications in communication, research, knowledge management and operational improvement. Through a combination of AI concepts and practical applications, participants will learn to interact with intelligent systems more effectively, assess the quality of their outputs and identify opportunities to improve everyday business processes.

Generative AI offers considerable potential for organisations seeking to improve productivity, strengthen innovation and modernise established ways of working. However, achieving meaningful results requires an understanding of AI capabilities, effective prompting techniques and appropriate safeguards. This training course explores large language models, multimodal applications, retrieval-augmented generation, AI agents and intelligent workflows. Participants will also examine important considerations involving data protection, accuracy, intellectual property and human oversight. By the end of the training course, they will be better prepared to evaluate generative AI opportunities and contribute to the responsible integration of AI technologies within their organisations.

This Mastering Generative Artificial Intelligence (Gen AI) training course will highlight:

  • Exploring the capabilities of modern generative AI platforms
  • Improving professional tasks through advanced prompt engineering
  • Using AI to generate, organise and interpret business information
  • Understanding intelligent agents and AI-assisted workflows
  • Evaluating responsible AI practices and information reliability
  • Identifying opportunities for AI-enabled operational transformation

Objectives

By the end of this training course, participants will be able to:

  • Explain the capabilities and practical applications of generative AI technologies.
  • Develop structured prompts that improve the relevance and quality of AI responses.
  • Apply AI assistants to research, documentation and analytical activities.
  • Evaluate multimodal AI, knowledge retrieval and intelligent workflow applications.
  • Recognise potential risks and establish appropriate safeguards for AI use.
  • Assess implementation opportunities and prepare an AI adoption plan.

Training Methodology

The training methodology combines instructor-led explanations with practical demonstrations and business-focused exercises. Participants will examine the capabilities of generative AI platforms, practise effective prompting techniques and review examples of AI-assisted workflows. Structured activities will encourage participants to evaluate generated information, refine their instructions and identify suitable applications for their professional responsibilities. Discussions will also address the controls required to use AI tools responsibly and effectively.

Organisational Impact

Organisations whose professionals attend this training course can benefit from:

  • Greater understanding of generative AI capabilities across business functions
  • Improved efficiency in information-intensive activities
  • Better quality and consistency in AI-assisted business outputs
  • Increased opportunities for process innovation and automation
  • Stronger awareness of AI-related operational and information risks
  • More informed decisions concerning generative AI investments and adoption

Personal Impact

Participants will gain:

  • Practical knowledge of generative AI tools and their professional applications
  • Stronger skills in developing and refining effective prompts
  • Improved capability in AI-assisted research and information analysis
  • Greater understanding of multimodal AI and intelligent automation
  • Better judgement when evaluating AI-generated information
  • Increased confidence in contributing to organisational AI initiatives

Who Should Attend?

This training course is suitable for professionals whose responsibilities involve the adoption, evaluation or application of generative AI technologies, including:

  • AI Adoption and Implementation Managers
  • Digital Transformation Professionals
  • Business Innovation Managers
  • Business Process Improvement Specialists
  • Intelligent Automation Professionals
  • Business Analysts involved in AI applications
  • AI Product and Solution Managers
  • Knowledge Management Specialists involved in AI adoption
  • Generative AI Implementation Professionals

Course Outline

Day 1

Generative AI Fundamentals and Business Applications

  • Understanding generative AI and its capabilities
  • Large language models and foundation model principles
  • Exploring ChatGPT, Microsoft Copilot and other AI platforms
  • Text, image, audio and multimodal AI applications
  • Identifying generative AI opportunities across business functions
  • Evaluating AI capabilities, limitations and business value
Day 2

Prompt Engineering and Effective AI Interaction

  • Principles of effective prompt engineering
  • Structuring prompts using context, roles and instructions
  • Applying few-shot prompting and structured outputs
  • Developing iterative prompts for complex business tasks
  • Using AI for research, document analysis and communication
  • Evaluating and refining AI-generated responses
Day 3

Advanced Generative AI Applications and Intelligent Workflows

  • Generative AI for business analysis and decision support
  • AI-assisted content creation and knowledge management
  • Retrieval-augmented generation (RAG) and knowledge integration
  • Multimodal AI for documents, images and presentations
  • Understanding AI agents and multi-step task execution
  • Designing AI-supported business workflows
Day 4

Responsible Generative AI and Risk Management

  • Understanding hallucinations and unreliable AI outputs
  • Evaluating accuracy, consistency and AI performance
  • Protecting confidential information and sensitive data
  • Managing copyright, intellectual property and AI-generated content
  • AI ethics, bias, transparency and human oversight
  • Establishing responsible AI policies and governance controls
Day 5

Generative AI Implementation and Business Transformation

  • Identifying and prioritising generative AI use cases
  • Evaluating AI tools, platforms and implementation options
  • Integrating generative AI into existing business processes
  • Assessing organisational readiness and workforce capabilities
  • Measuring AI productivity gains and business performance
  • Developing a generative AI implementation roadmap

Certificate

  • On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
  • Upon successful completion of the online training course, an Oxford Management Centre Certificate will be awarded to all delegates. Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.

Accreditation

NASBA

In association with

GLOMACS Training & Consultancy
GLOMACS Training & Consultancy
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Mastering Generative Artificial Intelligence (Gen AI)
Duration
5 Days
Format
Classroom, Online
Language
English
Certificate
Yes
Choose the date and location that suits you:
Classroom Sessions
Dubai
07 - 11 Dec 2026
Fee: $ 5,950
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London
14 - 18 Dec 2026
Fee: $ 5,950
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Dubai
25 - 29 Jan 2027
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Istanbul
29 Mar - 02 Apr 2027
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Dubai
26 - 30 Apr 2027
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Dubai
24 - 28 May 2027
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London
19 - 23 Jul 2027
Fee: $ 5,950
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Doha
16 - 20 Aug 2027
Fee: $ 5,950
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Dubai
20 - 24 Sep 2027
Fee: $ 5,950
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Istanbul
01 - 05 Nov 2027
Fee: $ 5,950
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Dubai
06 - 10 Dec 2027
Fee: $ 5,950
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London
13 - 17 Dec 2027
Fee: $ 5,950
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Online Sessions
Online
30 Nov - 04 Dec 2026
Fee: $ 4,950
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Online
05 - 09 Apr 2027
Fee: $ 4,950
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Online
13 - 17 Sep 2027
Fee: $ 4,950
Book your place
Online
29 Nov - 03 Dec 2027
Fee: $ 4,950
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FREQUENTLY ASKED QUESTIONS

Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:

Yes, Oxford Management Centre is accredited by the following professional bodies;

National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.

Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com

Note: Discounts are not applicable with any other special offer that may be available.

All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.

Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.

There are 2 easy ways to register:

  • Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
  • E-mail: Send your details to info@oxford-management.com

We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.

For more information request, email info@oxford-management.com or call +971 50 985 0174.

The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.

While, online training fees cover the course presentation and digital documentation and relevant materials.

The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.

Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.

Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.

Upon receipt of your registration form, we will send you the following by e-mail:

  • Registration Confirmation
  • Invoice/Receipt (where appropriate)

If you register online you will receive an e-mail within 24 hours confirming your registration.

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