An Intensive 5-day Training Course

Operational Excellence for Leaders

Guiding Breakthrough Strategies for Enhanced Competitive Advantage

Course Introduction

Organizations need products that people want, and since technology and people’s needs change over time, you must continually improve your products and services, and this is where an organization’s operations should focus in. You are about to make an investment, an investment of your valuable time. As a leader, you could spend your time on many different activities in order to grow the business that you work for. 

This Operational Excellence (Op Ex) for Leaders training course will equip the you with the knowledge, skills, and behavioural competencies required to lead an Operational Excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste, and costs within your operations.

Operational Excellence goes beyond continuous improvement, cost minimisation and productivity maximisation. Op Ex supports the drive for sustainable profitability and growth within your organisation by adopting a holistic approach to improvement. The essence of Op Ex is an organisational culture that achieves long-term sustainable growth and performance development by enhancing employee empowerment and motivation. The core of Op Ex is applying the right tools to the right processes in the right culture. It is a crucial element of organisational leadership focusing on the continual development of organisational culture and operational processes.

This Oxford Management Centre training course is designed for leaders and practitioners wishing to transform their organisations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools.

This Operational Excellence for Leaders training course will highlight:

  • The business case for Operational Excellence (Op Ex)
  • The project-based approach to achieving strategic operational objectives
  • A variety of practices and methodologies for Operational Excellence
  • Lean organization principles and practices
  • Leading cultural change for Operational Excellence


By the end of this Operational Excellence for Leaders training course, participants will be able to:

  • Align strategy and operations management to enhance organization’s competitive advantage
  • Prioritise and link improvement activities to achieve the organisation’s strategic objectives
  • Review processes, suggest improvements and monitor the progress of the changes
  • Evaluate proposed projects and work processes to improve effectiveness and efficiency of business operations
  • Focus on developing people and having a clear understanding of where the business is going
  • Lead the implement lean organization principles, methodologies to achieve key operational excellence goals – easier, better, faster, and cheaper
  • Influence organisational culture and employee behaviour to support Operational Excellence

Training Methodology

This Op Ex for Leaders training is based on a combination of (a) coach led training, (b) practical application of techniques through individual and group activities, and (c) discussion and reflection of delegates’ real-life experiences. The training course manual provides a guide to all tools, techniques, and methodologies covered for future reference.

Organisational Impact

Organisations will benefit from participants adopting holistic thinking, avoiding the sub-optimisation that can result from fragmented improvement activity. The benefits are as follows:

  • A business that can adapt to changing markets and customer needs rather than react to them
  • A culture of striving for Op Ex to enhance value creation and sustain business growth
  • Aligning improvements to strategic imperatives
  • Engaging all stakeholders in the improvement efforts
  • Reducing defective products and waste across the whole value stream
  • Promoting organisational learning and engagement
  • A significant competitive advantage - it will be hard to compete with a company that has achieved Operational Excellence

Personal Impact

This Operational Excellence for Leaders training course will enable the participants to identify, evaluate, and improve issues affecting them in the workplace.

  • Leading and guiding implementation and practices for operational excellence
  • Applying project-based management skills to enhance efficiency and effectiveness of initiatives for operational excellence
  • Mastering practices and methodologies for operational excellence
  • Guiding and supervising the implementation of lean management in their organizations
  • Leading the corporate cultural transformation effectively in the contexts of operational excellence

Who Should Attend?

This Operational Excellence for Leaders training course is appropriate for everyone in the organisation but may be of special interest to anyone charged with driving the improvement of operating performance.

This Oxford Management training course will benefit in personnel in the executive roles in all types of organisations. It will particularly benefit:

  • C-level Personnel
  • Departmental Heads
  • Managers
  • Team Leaders
  • Operations Personnel

Course Outline

Day 1

Getting the Essentials in Order - before you start to draft

  • Introduction, objectives, and scope of this programme
  • Why contract drafting skills are important?
  • What is the “deal” behind the Contract?
  • How to reflect the “deal” in the contract?
    • What is the relationship that the contract is seeking to create?
    • Who does what, when and how?
    • When does payment occur?
    • What happens if things go wrong?
  • What form will our contract take?
  • Considering risk in our contracts

Day 2

Principles of Contract Drafting

  • Choosing an appropriate contract structure
  • Using preliminary commercial agreements to make progress with the contract
    • NDAs / Letters of intent / Heads of terms / Memorandum of Understanding
  • Model contracts and templates to consider
  • Include the essential legal elements to make the agreement legally binding
  • Setting the right tone for the contract
  • Using appropriate contract language
  • Using Artificial Intelligence to create or improve your contract drafts?

Day 3

Preparing the Draft – techniques to use

  • Drafting Techniques
    • Adopt the Principle of Clarity – who is the audience?
    • Ordering the material, to tell the story
    • Avoid unnecessary repetition
    • Avoid Risky Legal phrases
    • KISS – Keep it Short and Simple
    • Gender Neutral Drafting
  • Include the principal clauses that impose obligations or create rights
    • The Scope of Work
    • Payment and other financial terms
    • Timing clauses
    • Performance measurement clauses
  • Consider the contents of the front and back of the contract

Day 4

Using Contract Clauses to Provide Protection

  • Spotting hidden risks in contract clauses
  • Clauses that manage, mitigate or transfer your risk
    • Default and Liability clauses
    • Exclusion and limitation of liability
    • Indemnity and insurance clauses
    • Bonds and Guarantees
    • Liquidated damages clauses and penalties
    • Warranties and representations
    • Retention of title
    • Force Majeure

Day 5

How the Moving Parts of a Contract Should Work Together

  • Contractual Machinery Clauses
    • Definitions clause
    • Contract variation mechanisms
    • Notices and communication clause
    • Dispute resolution process
    • Termination clauses
  • Boilerplate Clauses
    • Entire Agreement
    • Hierarchy of terms
    • Confidentiality
    • Inspection
    • Governing law clause
    • Assignment and sub-contracting


Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.

In association with

GLOMACS Training & Consultancy

GLOMACS Training & Consultancy

Visit website

KC Academy

KC Academy

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5 Days
Choose the date and location that suits you:
Classroom Sessions
06-10 May 2024
Fee: $5,950
Book your place
22-26 Jul 2024
Fee: $5,950
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26-30 Aug 2024
Fee: $5,950
Book your place
14-18 Oct 2024
Fee: $5,950
Book your place
02-06 Dec 2024
Fee: $5,950
Book your place



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