An Intensive 5-day Training Course
Managing Project Stakeholders
Plan and Manage Effective Stakeholder Engagement
Course Introduction
This Managing Project Stakeholders training course will help you to cultivate your skills and knowledge of stakeholders. It includes the processes required to identify the people, groups or organisations that could impact or be impacted by a project, before moving on to analyze stakeholder expectations and develop appropriate management strategies for engaging stakeholders.
Do you properly involve stakeholders on your projects? Have you ever had a key stakeholder complain they don’t know what is going on? Have you delivered products into the business only to find users don’t like the new system or worse don’t even use it? Projects will not be successful without regular continuous close contact interactions with all the stakeholders. This training course will provide you with a traditional stakeholder management process but will also go further by examining communications management, project leadership, governance, and change management.
Participants attending the Managing Project Stakeholders training course will develop the following competencies in line with the PMI A Guide to the Project Management Body of Knowledge Seventh Edition:
- To confidently identify stakeholders
- Plan and manage effective stakeholder engagement
- Plan and carry out effective communications using persuasive messages
- Monitor stakeholder engagement
Objectives
This Managing Project stakeholders training course aims to enable participants to achieve the following objectives:
- Use techniques to identify all stakeholders
- Determine stakeholder requirements and expectations
- Determine interest and level of influence
- Plan how to communicate with influence using change management techniques
- Build expectations through project information
- Monitor stakeholder engagement, adjusting if relationships are breaking down
Training Methodology
This Managing Project Stakeholder training course is highly interactive & practical. Participants learn through a range of teaching & personal development methods including presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, short team exercises, video material & real-life case studies aiming at stimulating these discussions & providing maximum benefit to the participants. Active participation & involvement will be encouraged throughout the training course to promote the sharing of ideas & expertise within the group.
Who Should Attend?
This Oxford Management Centre training course is suitable for a wide range of professionals, but will be particularly beneficial to:
- Business Functional Management or personnel
- Team Leaders / Workstream Leaders
- Project Sponsors / Project Managers
- PMO staff
Course Outline
Day One
Stakeholder Identification
- Project basics
- Stakeholder definition
- Stakeholder identification techniques
- Project Governance
- Internal & external stakeholders
- Project leadership
Day Two
Stakeholder Analysis
- Power, interest and influence
- Stakeholder salience
- Stakeholder mapping
- Setting expectations using the Project Mission
- Public relations
- The art of active listening
- Determining requirements
Day Three
Plan your Stakeholder Tactics
- Planning Stakeholder Management
- Change Management
- Traditional vs iterative project management
- Lean project management
- Project branding
- Negotiation and delegation
Day Four
Stakeholder Communication
- Importance of verbal, vocal and visual communication
- Assertive communication to control situations
- Giving and receiving criticism
- Resolving conflicts constructively
- Risk management
Day Five
Manage and Control Stakeholder Engagement
- Project control - How are you?
- Earned Value Management
- Change and Issue logs
- Benefits Plan
- Post Project Review
- Celebrate milestones and success with stakeholders
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
