An Intensive 5-day Training Course
Enterprise Content Management
Managing Records on the Enterprise Level
Course Introduction
As the companies strive to work in a paperless environment, and information is the real intellectual property of an organization they usually focus on implementing Enterprise Content Management (ECM) solutions which can be either successful and lead the company or organization far in front of their peers or unsuccessful and create a problem and even a pullback system for an organization.
The main difference between successful ECM projects and disasters indicate either people behavior (acceptance, training, involvement) and planning problem.
It is often the case that business users are demanding an ECM solution and just expect IT departments to implement it, without the understanding that the solution is actually not a department wise but rather company wise.
But just managing the content is not enough, the content needs to be managed in line with legal and auditing requirements, and provide for the safety and security of the enterprise data.
Therefore, managing the documents in line with the international standard is of the paramount importance.
This Enterprise Content Management training course will highlight the elements, principles and implementation paths for e successful ECM solution for any organization, in accordance to key ISO standards such as ISO9001, ISO15489 (Records Management) and ISO27001 (Information Security).
This Oxford Management Centre training course will highlight:
- Enterprise Content Management (ECM) strategy in conjunction with records management and information security
- Enterprise Content Management (ECM) architecture
- Procedures and standards including ISO15489, ISO9001 and ISO27001
- Records management business tools like electronic file plan, retention and disposal rules, security rules, archiving, confidentiality and privacy
- Link between the hardcopy and electronic documentation systems and records management systems
- Metadata creation and importance
- Enterprise Content Management (ECM) resource requirements
- Enterprise Content Management (ECM) and GDPR
Objectives
The delegates will:
- Understand Content Management legal requirements, standards and best practice
- Create information and documentation policies, procedures and requirements
- Understand the ECM structures, architecture and team organization
- Learn how to use metadata, business classification scheme for ECM implementation
- Learn the requirements of ISO 15489 Records Management and ISo 27001 Information Security
- Recognize the requirements of GDPR in relation with ECM
- Prepare for ECM implementation in relation to content lifecycle
- Understand the use of eDiscovery
- Develop content maturaity model for their enterprise
- Acquire the insight into available ECM software
- Prepare for ECM change management as well as implementation of future trends
Training Methodology
- Hands-on training rather than theoretic learning (examples based on real life cases)
- Interactive training, using the video materials, and examples of ECM success stories
- The delegates will be presented with real-life cases and implementation issues, as well as the best case scenarios implemented in different industries
Organisational Impact
The organization will acquire structured and effective method to implement ECM solutions, satisfy stakeholders and legal requirements, as well as manage to cut costs and improve their organization workflow through the proper application of ECM systems and software.
- Benefiting from clarifying and summarizing the complex information
- Train the workforce to adopt effective and concise method for retaining information
- Adopt organized and planned way of metadata creation
- Reveal the document relations and structure for general use
- Improve the comprehension of the complex document creation and retention
- Improve its operational processes, polices and work flows
- Apply ISO 15489 Records Management and ISO 27001 Information Security
- Reduce operational risks, meet compliance and regulations, reduce costs and improve overall efficiency
- Implement cost effective, efficient and sustainable ECM solutions
- Comply with the data protection laws and regulations, domestic and international (GDPR)
- Maintain or improve their public image
Personal Impact
The personal impacts for all participants is to gain a deep and solid understanding and practical experience in application and operation of ECM systems through:
- Lear how to organize the documents
- Develop a clear metadata creation process
- Learn the steps of implementing ECM solutions
- Learn how to protect the data
- Learn how to eliminate the personal data and comply with GDPR
- Use the modern solutions like Cloud computing and Intent-Based Networking
Who Should Attend?
This is a course for all involved in data analysis, presentation and graphic design, but will be especially beneficial for:
- Document Controllers
- Secretaries
- Administrators
- People Supporting Management and/or Working in Project Teams
- Marketing Specialist
- Project Managers
- Public Relations Specialists
- Marketing Managers
- Campaign Managers
- Business Development Managers
Course Outline
Day One
Enterprise Content Management Project Cycle
- Enterprise Content Management (ECM) Definition
- ECM Cost/Benefit Analysis
- ECM Storage and Delivery
- ECM Audit
- The Need for the ECM
Day Two
ECM Related Standards
- ISO 15489
- ISO 27000
- ISO 9000
- Scanning and Legal Issues
- Archiving and Retention Requirements
- Digital Signatures and Digital Rights Management
Day Three
ECM Project Planning
- Developing a ECM Business Case
- ECM Project Plan
- ECM Management of Change
- Determining Tangible and Intangible ECM Benefits
- Developing a ECM Road Map
- ECM Team
Day Four
ECM Content Control
- Content Management
- Security
- Repository
- Document vs Record
- Document Management
- Record Management
- Content Consistency
- Browsing and Navigation through ECM
- Viewing, Editing, Updating
- Preservation of Content
Day Five
ECM Present and the Future
- Cloud computing, Big Data, IoT and AI
- Intent Based Networking
- Compliance, Controls and Security
- Legislation, Standards and Regulation
- Business Classification Scheme and Taxonomy
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
