Coaching Skills for Police Supervisors

Course Introduction

This OXFORD Coaching Skills for Police Supervisors training course will help the participants develop their coaching, mentoring, performance review, and interaction skills with colleagues, line managers, stakeholders, and service users to improve personal and organisational performance. Helping others achieve their potential is a key leadership skill; this course will assist in recognising and supporting the development of themselves and their staff.

It will allow the participants to consider their learning, coaching, and mentoring styles and how best to adapt these to any given coaching / developmental situation, e.g., a challenging staff appraisal. This highly interactive course explores underpinning theories and best practices allowing the participants to put knowledge and skills into practice in a safe learning environment before identifying time, place, and opportunities to transfer learning back into their workplace.

Key areas of coaching and mentoring, such as communication, body language, cultural considerations, contracting, and skills required, will be explored and set within the culture and context of 21^st Century Policing. 

This training course will highlight:

• Coaching and Mentoring – Similarities and Differences
• Understanding Self and Others - using a Myers Briggs Type Instrument (MBTI) to explore delegates preferences including Communication and Leadership
• Coaching Models and Processes
• Coaching in Action
• Learning into Action – Planning for Success

Objectives

By the end of this training course, participants will be able to:

• Understand their preferences (MBTI) and how to adapt these to people and situations
• Plan and prepare a coaching session
• Deliver coaching sessions
• Recognise differences and similarities of coaching and mentoring
• Develop an action plan to support the transfer of learning back into the workplace

Training Methodology

This Coaching Skills for Police Supervisors training course will be highly interactive employing group and individual work, video and audio clips, and team exercises with opportunities for the participants to practice skills and knowledge in a safe learning environment. During the course, the participant will coach and be coached to gain a deeper understanding of the process, techniques and challenges.

Organisational Impact

Policing is a service built on effective communication and coaching as a form of communication that supports personal development and performance improvement.

Impact on the organisation from the participants in attending this Oxford Coaching Skills for Police Supervisors training course includes the following benefits:

• Improved staff confidence leading to improved performance
• Improved communication skills with a focus on questioning and listening
• Develop feedback skills to improve performance
• Recognise coaching and mentoring as tools to develop the performance of staff
• Improve organisational appraisal processes
• Identify communication tools and situations in which to apply them to the best effect

Personal Impact

This training course will focus on key aspects of coaching, which will assist the participants in their professional and personal life, helping to identify, plan, and realise their goals, as follows:

• Enhanced self-confidence, improving personal, and professional relationships
• Provide with a suite of communication tools and how to utilise the best effect
• How to employ coaching and mentoring to support personal development and career goals?
• Help develop appraisal and goal-setting skills
• Improved communication skills
• Help with action planning and turning plans into actions

Who Should Attend?

This OXFORD training course is aimed at all levels of Policing Leadership, whether you are front-facing or in support roles.

It will significantly benefit the following:

• Team Leaders
• First Line and Middle managers
• Senior Leaders
• HR Professionals and those in teaching / training roles
• Support Functions
• Specialist Roles including Traffic Officers and Criminal Investigations

Course Outline

Day 1

Coaching and Mentoring (C&M) in Policing 

Day 2

Coaching Models and Theories used in Policing 

Day 3

Emotional Intelligence and Understanding Self

Day 4

Coaching in Action I 

Day 5

Coaching in Action II