An Intensive 5-day Training Course
Business Process Analysis and Modelling
Building Fast, Efficient and Effective Processes
Course Introduction
Business Process Analysis and Modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this OXFORD Management & Leadership training Course on Business Process Analysis & Modelling, the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level.
In this Oxford Management & Leadership training course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level. This course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements. The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and enhance customer and employee satisfaction.
Delegates will learn the Business Process Modelling Notation (BPMN). This is a widely-used, open modelling standard that combines business-friendliness with the precision required to effectively implement and automate business processes. It is easy to understand and can be applied to all aspects of business process innovation.
Practical analysis and modelling work using the techniques is done throughout the Oxford training course.
Business process analysis and modelling are important because:
- The accurate description of business processes requires rigorous analysis
- Business process models provide a baseline from which to improve
- Analysis and modelling facilitates improvement through uncovering anomalies, redundancies and deficiencies
- Models provide the basis for studying and testing a process design and measuring process outcome
- Business process models transform ephemeral knowledge into a tangible business asset - reusable models that all can understand
- Models provide clear business process definitions for the effective operation of the business
This will highlight:
- The accurate description of business processes requires rigorous analysis
- Business process models provide a baseline from which to improve
- Analysis and modelling facilitates improvement through uncovering anomalies, redundancies and deficiencies
- Models provide the basis for studying and testing a process design and measuring process outcome
- Business process models transform ephemeral knowledge into a tangible business asset - reusable models that all can understand
- Models provide clear business process definitions for the effective operation of the business
Objectives
At the end of this training course, you will learn to:
- Understand business processes and their components
- Apply process analysis concepts and techniques
- Define processes using Business Process Modelling Notation (BPMN)
- Develop business process architecture
- Analyse process customer requirements
- Specify measures of business process performance
- Diagnose the health of a business process
- Use process improve techniques to transform business processes
Training Methodology
State-of-the-art business process modelling methods are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions, the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.
Organisational Impact
- Enable a process-centred organisational culture
- Enhance structuring of activities and effective allocation of activities in the organization
- Facilitate radical and continuous improvement in the organization
- Encourage design of new business directions and business processes
- Accurately define the work of the organisation through the use of business process models
- Contribute to the achievement of breakthrough organisational performance
Personal Impact
This training program will provide you with a basic fluency and literacy in business process analysis and modelling so that you are better equipped to manage the opportunities and challenges it presents.
Specifically, participants will have:
- Objectively obtain the right information to build business process models
- Effectively apply best-practice business process modelling techniques
- Confidently contribute to business process improvement initiatives
- Accurate modeling skills of the architecture of the organization’s status as a set of linked diagram
- Systematically implement the improved processes for real life execution in the organization
Who Should Attend?
This course is suitable to a wide range of professionals but will greatly benefit:
- Business Managers
- Business Process Analysts
- Process Owners
- Business and Systems Analysts
- Information Technology Professionals
- BPM Project Leaders
- BPM Project Team Members and Quality Specialists
Course Outline
Day One
Understanding Business Processes
- Overview and Key Concepts
- An Introduction to Business Processes
- Types of Business Processes
- Identifying and Naming Business Processes
- How to Analyse the Components of a Business Processes?
- Business Processes Modelling Concepts
- Practical Analysis Work
Day Two
Developing Business Process Models using Business Process Modelling Notation (BPMN)
- An Introduction to Business Process Modelling Notation (BPMN)
- The Mechanics of Business Process Modelling
- Modelling Business Processes Events
- Representing Detailed Branching and Joining Logic
- Business Processes Patterns
- Modelling Processes using the Basic BPMN Elements
- Practical Business Process Modelling Work
Day Three
Advanced Process Modelling Using BPMN
- Extended BPMN Modelling Elements
- Developing Hierarchical Diagrams
- Using Pools and Lanes
- Handling Process Exceptions
Day Four
Analysing Business Processes
- Introduction to Business Process Architecture
- Identifying and Analysing Process Customers and Gaps
- Challenging Legacy Business Rules
- Diagnosing Process Health
- Process Performance Analysis
- Identifying Process Enablers
Day Five
Improving Business Processes Using Models
- Eliciting and Discovering Business Knowledge
- Identifying Improvement Opportunities using Process Models
- Moving from as-is to to-be Models
- Describing Improvements using Process Models
- Implementing Improved Processes
- Choosing the Right Modelling Tool
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation
In association with
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FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.
