An Intensive 5-day Training Course
Artificial Intelligence in Banking
Using AI for Credit Default Prediction, Fraud Detection, and Smart Customer Assistants

Course Introduction
Artificial intelligence has been successfully applied to various fields to create quantum-leap improvements across the entire supply and value chains. Artificial intelligence applications include recommender systems, smart assistants, chatbots, classifiers, and predictive engines. Recommender systems are currently able to recommend the right product to the right person at the right time. Smart assistants are part of everyday life. Chatbots are becoming more and more common in customer service applications. Classifiers can detect fraud, and predictive engines can predict credit defaults.
With the ever-increasing use of social networks by customers, organizations are more inclined to analyze trends and sentiments. Natural Language Processing provides suitable solutions to this problem. Moreover, data visualization tools are becoming crucial to gain insights from the huge amount of data available to organizations.
The participant to this Artificial Intelligence in Banking training course will learn how to apply artificial intelligence to the banking sector. In particular, the participant will learn how recommender systems, chatbots, classifiers, and predictive engines can provide value in the banking sector.
This OXFORD Management Centre training course will highlight:
- Data Analysis and Visualization
- Clustering and Customer Segmentation
- Machine Learning for Credit Default Prediction and Fraud Detection
- Natural Language Processing
- Chatbots and Smart Assistants
Objectives
By the end of this training course, participants will learn to:
- Develop a credit default predictor
- Develop a fraud detection system
- Develop a recommender system
- Develop a customer segmentation system
- Build a chatbot that assists customers
Training Methodology
Participants in this training course will receive thorough training on the subjects covered by the course outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Training methodology includes combining a presentation of the main concepts and hands-on practical exercises to be completed by the participant.
Organisational Impact
The organization will ensure that the participant employees know the latest developments in Artificial Intelligence and how it can solve business problems.
Organisations will:
- Learn to identify opportunities for applying Machine Learning to solve business problems
- Learn to use the most commonly employed software in AI and data analytics
- Learn to build prediction systems
- Learn to build customer segmentation and recommender systems
- Learn to build and effectively use chatbots
- Learn how Natural Language Processing could be used to solve business problems
Personal Impact
The participant will become familiar with one of the most exciting technologies that are expected to have a huge impact on all aspects of life.
As a participant, you will:
- Become familiar with Artificial Intelligence and its applications
- Learn how to visualize and interpret data to make recommendations
- Learn how to build and use predictive engines to make informed decisions
- Learn how to extract knowledge from raw text
- Learn how chatbots could be helpful in your job instead of being a risk
- Become familiar with AI tools such as Python, R, and WEKA
Who Should Attend?
This training course is intended for professionals interested in solving problems in the Banking sector using Artificial Intelligence.
This is suitable for a wide range of professionals but will greatly benefit:
- Risk Managers
- Marketing Managers and Professionals in the Banking sector
- Computer Programmers who intend to understand the applications of Artificial Intelligence in Banking
- Technologists and Researchers interested in Banking and Artificial Intelligence
- Customer Service Managers and Professionals in the Banking sector
- Senior Corporate Leaders, Managers, and Department Heads in the Banking sector
Course Outline
Day One
Artificial Intelligence Basics
- Artificial Intelligence and Machine Learning
- Typical applications
- The Architecture of a System
- Software tools: Python
- Software tools: R
- Software tools: WEKA
Day Two
Data Analytics and Visualization
- Data Gathering
- Feature Engineering
- Statistical Analysis
- Data Visualization
- Dimensionality Reduction
Day Three
Unsupervised and Supervised Learning
- Similarity estimation
- Clustering
- Association rules
- Recommender systems
- K-Nearest Neighbors
- Decision Trees
- Naïve Bayes
- Artificial Neural Networks
Day Four
Natural Language Processing
- Extracting structure from raw text
- Regular expressions
- Word features and semantics
- Text classification
- Information extraction
- Question answering systems
Day Five
Building a Chatbot
- Extracting information from conversations
- Chatbot as a search engine
- Natural Language Understanding
- Natural Language Generation
- Building a System
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.