An Intensive 3-day Training Course
Building, Managing and Sustaining a World Class Reputation

Course Introduction
‘Reputation, reputation, reputation! O I have lost my reputation”! I have lost the immortal part of my self and what remains is bestial” Othello, Shakespeare.
Reputation is an “accumulated” asset –it is hard to build, and easily lost’. Dr Stephen Holmes PhD.
Reputation is the number 1 asset of any organization. Hard to build, easy to diminish or lose. In 2019, leading companies globally are premium priced or valued based on their reputation (or good or word or mouth)! Reputation is an exciting but challenging concept for managers to consider. Yet there are virtually no professional courses that focus on it. This course is a specialist course on reputation and its management, how to understand reputation, and track and sustain its development.
This Oxford course will provide a unique comprehensive toolkit for managers to put reputation and its management centre stage in their organization from an acknowledged and long-standing expert in the field. It answers key but elusive questions including – What does reputation management look like? How is a good reputation forged? How can it be protected and sustained? How do we communicate a good reputation to stakeholders? What are the components and strategies for reputation measurement? What are best practice examples of reputation management?
Objectives
Course Objective
- Approaches to Build and Sustain a First-Class Reputation
- Frameworks and Tools to Build, Manage and Measure Reputation
- Informed Strategies and Tools to strengthen whole of Organization Approach to Reputation
- Techniques to Stimulate and Build Word of Mouth and Referral
- Best Practice Metrics and Benchmarks for Organizations focusing on their Reputation
- How to Design, Implement and Measure a Reputation Management Plan for your Organization
Who Should Attend?
Designed for
Highly Beneficial Workshop for All Sectors of Managers and Supervisors including:- Government and Public Service
- Energy Sector
- Education Sector
- Legal Firms
- Hospitality
- Logistics
Course Outline
Day One to Day Three
- What is Reputation and Know your Reputation
- Identifying the Key Drivers that Influence Reputation in your Organization
- Using Key Drivers to Leverage and Develop Reputation
- How to Measure and Benchmark Reputation Over Time
- Proven, Fast Track Strategies to Build and Strengthen Reputation both Internally and Externally
- Case Studies on Reputation and its Management- Lessons and Secrets Learned
- Undertake a Reputation Self-Assessment with World Class Tools
- Conducting a Reputation Audit
- Resources to Apply to Manage Reputation
- Building an Internal Culture among Staff that understands the Power and Importance of Reputation
Certificate
Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.
Accreditation

In association with
FREQUENTLY ASKED QUESTIONS
To check on availability please call Registrar’s Office at +971 50 985 0174. If you have any questions or enquiries please feel free to contact us
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: [email protected]
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, [email protected]
Note: Discounts are not applicable with any other special offer that may be available.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to [email protected]
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email [email protected] or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.