WhatsApp: +971 52 121 9638

Dubai office: +971 4 589 6164

Subscribe to
our newsletter

Get the latest information delivered directly to you

An Interactive 10-Day Training Course

The Oxford Healthcare Leadership Certificate

Leading Complex Healthcare Organisations Effectively

course categories

21 Nov - 02 Dec 2022



Book your place

Course Introduction

This OXFORD 10-day Oxford Healthcare Leadership Certificate training course in development of leadership capabilities in healthcare seeks to develop leaders in the healthcare sector. The course is run in workshop format to encourage sharing of ideas and good practice. It seeks to help delegates understand the importance of effective leadership in delivery of quality health care.

The first week of the course will address the global context of healthcare management, for instance the impact of the global Covid-19 pandemic on organisations, communities, clinicians, and non-clinicians in developed and developing countries. Week 2 of the programme focuses on delegates’ leadership capabilities.

The importance of followership as well as leadership. Leadership styles: innate leadership and employing new techniques and approaches. The importance of communication with all stakeholders - internal and external. The need to encourage innovation. The importance of organisational culture in delivering quality of care.

This OXFORD training course will highlight:

  • Current issues and challenges in global delivery of healthcare
  • The importance of leadership in health care provision
  • The impact of the Covid-19 pandemic and preparing for the future
  • Key elements in organisational leadership
  • Personal leadership capabilities


This course is split in two modules:

Module 1: Leadership and Organisational Development in Healthcare

Module 2: Leadership & Management in Healthcare

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.


At the end of this OXFORD training course, you will learn to:

  • Explore leadership theory and practice
  • Build confidence and self-awareness
  • Gain perspectives on current healthcare management challenges
  • Develop understanding of how organisations work
  • Understand the impact of culture on innovation

Training Methodology

This OXFORD training course utilizes a range of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes discussions, case studies, presentations and exercises.  Above all the course leader will make extensive use of real-life case examples of organisations with which they have been personally involved.

Each session provides opportunities to develop skills using case experience and apply them to your organisation generating improvements in efficiency and effectiveness.

Organisational Impact

What will your organisation gain from employees attending this OXFORD training course?

  • More confident and effective leaders
  • Understanding of key healthcare challenges
  • Recognition of leaders’ impact on organisational culture
  • Improved communications with stakeholders
  • Better teamwork
  • Enhanced quality of care

Personal Impact

Participants will be able to further develop their personal management skills by being:

  • Greater understanding of different leadership styles
  • More self-awareness
  • Better able to lead teams
  • More effective communicating with stakeholders
  • Greater understanding of global healthcare opportunities and challenges
  • Greater recognition of the impact of leadership on quality of healthcare delivery

Who should attend?

This OXFORD training course is suitable to a wide range of healthcare professionals and managers who will greatly benefit:

  • Managers and clinicians jointly responsible for leading healthcare organisations
  • Managers and clinicians responsible for quality care provision
  • Line and functional managers, team leaders and supervisors
  • Managers and leaders new to leadership roles
  • Managers and leaders wanting to further develop leadership capabilities


Course outline

Day 1

Health and Social Care Context

  • Global perspectives on health and social care
  • Different business models for delivery
  • The impact of Covid-19 on delivery in the UK
  • Review and discussion of the impact in your country/region?
  • How could world health be improved?
  • What is the role of innovation in delivering healthcare?

 Day 2

Ethics in delivery of Healthcare

  • The Four principles of health care ethics
  • Different perspectives: manager, clinician, patient
  • Case Study
  • Advances in science, technology and telehealth
  • Psychological biases in decision-making
  • Healthcare as a business

 Day 3

 The Pandemic - lessons learned?

  • Business continuity
  • Crisis management
  • Was Covid-19 a Black Swan?
  • An example of Good Hospital Practice
  • Lessons learned?
  • Past and future pandemics…

Day 4

Leading Healthcare Organisations

  • Are healthcare organisations different?
  • Why is health the focus and care overlooked?
  • Different health & social care structures
  • Managing Key Stakeholders
  • How to assess and manage risk
  • Performance measurement and management

 Day 5

 Future Opportunities and Challenges

  • External environment
  • Telehealth
  • Innovations in health & social care
  • Organisational capabilities
  • Using SWOT analysis and results
  • The planning process

Day 6

Leadership Styles

  • Transactional & Transformational Leadership Styles
  • Goleman and Emotional Intelligence
  • Servant Leadership
  • Dispersed Leadership
  • Leader - Follower relations
  • Motivating self and others

Day 7

Focus on Self

  • Working Styles
  • Interpersonal Skills
  • Delegation
  • Persuasion/Negotiation
  • Managing conflict
  • Achieving outcomes

 Day 8

 Focus on teams

  • Teams/Silos/Groups
  • Exploring team working
  • Team effectiveness/high performance
  • Team leadership
  • Team boundaries
  • Effective meetings

Day 9

Focus on Quality Outcomes

  • Defining outcomes
  • Delivering Objectives/Targets
  • Balancing need with resources
  • Developing a culture of continuous improvement
  • Encouraging decision-making on the front line
  • Ethical challenges

 Day 10

 Review and Further Development

  • Navigating the health and social care system as a leader
  • The importance of developing key relationships
  • Managing the clinical v. management collaboration
  • A review of practical tools for effective leadership & management
  • Personal Action Planning


Oxford Management Centre Certificate will be provided to delegates who successfully completed the training course.


All Training Courses delivered by Oxford Management by default are eligible for CPE Credit.

In association with

GLOMACS Training & Consultancy
GLOMACS Training & Consultancy Visit website
Reserve your place

Book now

To reserve a seat for this course

Reserve your place

Need more information?

If you have any further questions, we are here to help you

Reserve your place

Custom solutions

This course is available for In-House

Related Courses