The Art of Managing People

Course Introduction

This Oxford Management Centre 'The Art of Managing People' training course challenges the earlier concept that management is no longer simply a responsibility. Today there is an increasing recognition of the importance of the skill of people management. How well or badly a team is managed can affect employee retention, productivity, creativity and even your employees’ health.

This practical, interactive, and participative 'The Art of Managing People' training course will enhance your management skills in order to motivate your team members by projecting a charismatic and inspiring approach to your role. With practical insights into managerial and behavioural styles, you will explore the core competencies needed in effectively managing an organisation, managing people, and managing change. It makes good business sense to be an effective people manager. If you are unsure about where to begin, we highlight the five steps to get started.

The Art of Managing People training course will highlight:

• Implement a people-focused culture
• Know your team: their strengths and goals
• Make yourself available and listen
• Encourage risk taking and innovation
• Be a leader, not a manager

Objectives

At the end of this Art of Managing People training course, you will learn to:

• Clarify your role & responsibilities as a manager
• Embrace a people-focused culture in management
• Develop your core managerial style to inspire & engage your team
• Understand how to implement successful strategies
• Take responsibility for leading change

Training Methodology

Participants in the Art of Management training course will receive thorough training on the subjects covered by the outline with the tutor using a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes highly interactive delivery, relevant and targeted video presentations, case studies, team exercises and participative discussions.

Organisational Impact

Your organisation benefits from managers who return with the skills and knowledge to give the best of themselves whilst engaging and inspiring others to engage more fully in improving their performance.

• Effective managers who take responsibility to achieve objectives & goals
• People-focused culture focus engages others to achieve their best
• Develop their core managerial style to inspire their people
• Implement alignment to achieve successful strategies
• Manage innovation to become a cutting-edge organisation
• Embrace and lead change initiatives

Personal Impact

This training course will give participants the confidence, drive, and ability to challenge themselves and develop a people-focused culture, thus achieving greater engagement.

• Understanding of their own management style and motivational drivers
• Appropriate strategies for day-to-day managing and delegating
• Listening and questioning skills for improved trust, respect, and communication
• Develop & employ a people-focused culture for improved performance
• Engage and support others in the achievement of organisational objectives
• Creative thinking and decision-making skills

Who Should Attend?

This Oxford Management Centre training course is valuable for all people who need to manage people and performance. The course covers development across a wide range of experience, both new or prospective.

This course is suitable to a wide range of professionals but will greatly benefit:

• Supervisors who are planning to become managers
• Newly appointed managers
• Team leaders
• Team managers aspiring to become leaders
• Experienced professionals wish to refresh and develop their management skills

Course Outline

DAY 1

Understanding Your Role and Responsibilities

• Taking a world view
• Define the term “management”
• The role of character in management
• The dimensions and characteristics of behavioural styles
• Your behavioural style: Strengths and areas for development
• Be a Leader

DAY 2

Developing a People-Focused Culture

• Establishing direction and communicating vision
• The impact of organisation culture
• Applying emotional intelligence in self and others
• Conflict resolution & handling pressure with EI
• Developing key elements for business excellence
• Missions, visions and success factors

DAY 3

Team Development & Engagement

• The goals of teamwork
• High performance team masterplan
• Identifying effective team behaviours
• Overcoming obstacles to effective teams
• Delegation and building trust
• Giving feedback provides engagement

DAY 4

Communication: The Key to Success

• The art of communication as a manager
• Building your skills as an effective communicator
• The power of vision
• Using language, a word pictures to demonstrate your vision
• Listening and questioning skills
• Dealing with difficult conversations

DAY 5

Managing Innovation and Leading Change

• How our thinking works in respect of team innovation
• Difference between vertical and lateral approaches; what are the benefits
• Building credibility by achieving results
• Balancing risk and capitalizing on opportunities
• Facilitating and managing change
• Action Planning