Many organizations all-over the world have used the ISO9001 quality management system (QMS) standard as a framework for managing quality assurance within their operations and meeting the expectations of their customers. They have enjoyed the benefits of this structured approach to the control of risk and opportunities in their business.
Quality Assurance in Practice will provide delegates with a sound understanding of a practical approach to developing quality assurance in their organizations. This Oxford Management & Leadership training seminar examines the well-known ISO9001 framework as a foundation for developing quality assurance. This Oxford Quality Assurance in Practice training seminar goes on to look at the importance of risk-based thinking, the PDCA approach and the process approach. Additionally, this training seminar explores other importance aspects of developing a quality management system including the role of audit in organizational improvement and the development of document control to support your system are encompassed in this highly practical and participative training seminar.
Specifically, you will learn to:
Recognize the Benefits of the PDCA Approach
Understand the Importance of Risk-Based Thinking in a Quality Management System
Be aware of Organizational Context and what it means in the Quality Management System
Appreciate the Benefits of Audit in a Quality Management System and understand some Practical Requirements of Management Systems Auditing
Practice Audit Techniques
Appreciate the Essentials of Document Control Systems
Who should attend?
All individuals who have a stake in building successful teams and providing effective leadership:
Human Resources Managers
Finance Professionals who want to know more about Quality Assurance
Finance Audit Professionals who want to understand more about Management Systems Auditing
Designing and Implementing an ISO9001-Compliant QMS
Requirements; The PDCA Approach, Risk Based Thinking, Organizational Context, Interested Parties, Leadership & Culture, Operations, Planning & Control
Establishing Policies & Planning for a QMS, Assessing Risk & Supporting your System – Resources, Competence
Implementation; Going Live
Document Management in your QMS
Management Systems Auditing
Requirements of ISO19011 – Guidelines for Auditing Management Systems
Developing a Programme of Audits & Planning an Audit
Audit as Part of Performance Monitoring and Organizational Improvement