An Intensive 5-day Training Course
Quality Assurance in Practice
Implementation of ISO 9001 and Assessment

Course Introduction
Many organizations all-over the world have used the ISO9001 quality management system (QMS) standard as a framework for managing quality assurance within their operations and meeting the expectations of their customers. They have enjoyed the benefits of this structured approach to the control of risk and opportunities in their business.
Quality Assurance in Practice will provide delegates with a sound understanding of a practical approach to developing quality assurance in their organizations. This Oxford Management & Leadership training Course examines the well-known ISO9001 framework as a foundation for developing quality assurance. This Oxford Quality Assurance in Practice training Course goes on to look at the importance of risk-based thinking, the PDCA approach and the process approach. Additionally, this training Course explores other importance aspects of developing a quality management system including the role of audit in organizational improvement and the development of document control to support your system are encompassed in this highly practical and participative training Course.
Objectives
Specifically, you will learn to:
- Recognize the Benefits of the PDCA Approach
- Understand the Importance of Risk-Based Thinking in a Quality Management System
- Be aware of Organizational Context and what it means in the Quality Management System
- Appreciate the Benefits of Audit in a Quality Management System and understand some Practical Requirements of Management Systems Auditing
- Practice Audit Techniques
- Appreciate the Essentials of Document Control Systems
Who Should Attend?
All individuals who have a stake in building successful teams and providing effective leadership:
- Department Managers
- Team Supervisors
- Human Resources Managers
- Finance Professionals who want to know more about Quality Assurance
- Finance Audit Professionals who want to understand more about Management Systems Auditing
Course Outline
Day One to Day Five
- Designing and Implementing an ISO9001-Compliant QMS
- Requirements; The PDCA Approach, Risk Based Thinking, Organizational Context, Interested Parties, Leadership & Culture, Operations, Planning & Control
- Establishing Policies & Planning for a QMS, Assessing Risk & Supporting your System – Resources, Competence
- Implementation; Going Live
- Document Management in your QMS
- Management Systems Auditing
- Requirements of ISO19011 – Guidelines for Auditing Management Systems
- Developing a Programme of Audits & Planning an Audit
- Audit as Part of Performance Monitoring and Organizational Improvement
- Opening & Closing Meetings
- Audit Questions and Use of Check Lists
- Conducting the Audit
Certificate
On successful completion of this training course, Oxford Management Centre Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor will be awarded to the delegates
Accreditation

In association with
This training course is also part of below 10-day title:
FREQUENTLY ASKED QUESTIONS
Yes, we provide assistance in securing both hotel reservations & entry visa on all our international training venues, for delegates attending our training courses. For further information / assistance, please contact our Customer Service at:
- Telephone: +971 50 985 0174
- E-mail: info@oxford-management.com
Yes, Oxford Management Centre is accredited by the following professional bodies;
National Association of State Board of Accountancy (NASBA)
The Oxford Management Centre is registered with NASBA as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors. NASBA have final authority on the acceptance of individual courses for CPE credit.
Yes, discounts are available. For further information please call +971 50 985 0174 or email, info@oxford-management.com
Note: Discounts are not applicable with any other special offer that may be available.
All course bookings made through Oxford Management Centre are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
Oxford Management Centre reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
There are 2 easy ways to register:
- Online: Select the training course you want to register for, Click the “Book Your Place” button on the course page, complete the form and click submit.
- E-mail: Send your details to info@oxford-management.com
We request that all cancellations be made at least one week before the class start date. You may reschedule this class without any penalty. If not, a $250 fee will be charged for cancellations received less than one week before a class begins and for no-shows. Cancellation penalties and any fees incurred by Oxford Management Centre will be deducted from refunds.
For more information request, email info@oxford-management.com or call +971 50 985 0174.
The classroom training fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation and transportation are not included in the training course fees.
While, online training fees cover the course presentation and digital documentation and relevant materials.
The Oxford Management Centre Certificate of Completion with corresponding CPE credits shall be awarded to delegates who has successfully completed the training course.
Payment must be received before the training course commences. You can make payment by bank draft, cash, credit card or wire transfer.
Note: If the payment is not received, Oxford Management Centre has the right to refuse admission.
Upon receipt of your registration form, we will send you the following by e-mail:
- Registration Confirmation
- Invoice/Receipt (where appropriate)
If you register online you will receive an e-mail within 24 hours confirming your registration.