Managing and Measuring Training, Learning and Development

Course Introduction

The importance of people in the success of an organisation cannot be underestimated. But how can we ensure that our people are developed correctly in this fast-paced, ever-changing world? It is the key responsibility of the training / learning & development function to ensure that the people are developed successfully, effectively, and efficiently to maximize and ensure organisational success.

This Managing and Measuring Training, Learning, and Development online training course will provide you with the essential knowledge and skills to gain more excellent strategic value from your investment in training and development. The key emphasis of the course will be the analysis and alignment of business objectives, competency, and talent processes to create efficient systems to achieve the maximum ROI from your learning and development. You will also learn how to produce an effective business case utilizing metrics and other sources of strategic analysis, as well as satisfy Gen Y and Gen Z expectations using integrated Learning Management Systems (LMS). This is essential for those who wish to improve their effectiveness and efficiency of managing and leading development interventions.

This Oxford Management Centre online training course will highlight:

• Dealing with issues related to the management of the training / learning budget and “training spend”
• Ensuring that proposed training / learning and development programmes are relevant and the business case to support planned expenditure can be made
• Practical training evaluation methodologies, systems, and processes
• Managing & leading the training/learning and development function
• Essential steps to becoming a learning organisation

Objectives

By the end of this online training course, participants will be able to:

• Examine the issues related to measuring and maximizing training ROI
• Apply the techniques Training / Learning Need Analysis (TNA)
• Develop and propose a business case for training / learning and development to meet strategic business objectives
• Prepare and an appropriate business model for training and people development
• Analyze cost-benefit and Return On Investment (ROI) for training and people development activities

Training Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Organisational Impact

Impact on the organisation from the participants in attending this online training course includes the following benefits: 

• More focused OD and strategic development within the business
• More effective and efficient professional skills development
• Reduced performance issues
• Higher staff retention
• Reduction in training costs and greater efficiency
• Demonstrating ROI across the business

Personal Impact

This online training course will personally benefit the participants to gain or enhance their understanding and knowledge by the following: 

• Increased confidence in managing the development function
• Greater technical and professional skills in development
• More effective and efficient methods to manage
• Techniques to demonstrate ROI in development solutions
• Knowledge to optimize the best development solutions
• Greater understanding of the impact of organisational development

Who Should Attend?

This Oxford Management Centre online training course is suitable for a wide range of professionals but will greatly benefit those who lead and manage the development function and ROI, benefits the following: 

• Human Resources (HR)
• Learning and Development (L&D)
• Training and Development
• Organisational Development (OD)
• Talent Management and Succession Planning

Course Outline

DAY 1 

The Strategic Context of Learning & Development 

• Strategic Organisational Development (OD), and HR planning
• Business strategy: Planning for future skills and competences
• Aligning development to meet business objectives
• Defining organisational learning for your organisation
• Essential steps to becoming a learning organisation
• Managing development expectations: Gen Y and Gen Z
  

DAY 2 

Organisational Learning and Development Needs 

• Understanding the organisational training / development cycle
• Conducting a Training / Learning Needs Analysis (TNA)
• The role of competencies in organisation development
• Competency frameworks, measurement, and assessment
• Talent management systems and procedures
• OCR and succession planning
  

DAY 3 

Evaluating Training and Outcome Metrics 

• Evaluation models: Levels and ROI
• Why clear and measurable learning objectives matter?
• Understanding and applying cost-benefit analysis
• How to measure training Return On Investment (ROI)
• Defining measurement parameters and metrics
• Measuring intangible impacts: Cultural, social, other
  

DAY 4 

Managing & Leading the Training / L&D Function 

• How to lead and manage the L&D function
• Quality assurance: The role of ISO:29993 standards
• Factors in the strategic planning of the training / L&D function
• Learning Management Systems (LMS) and e-learning
• How development fits with performance appraisal
• Budget planning and formulation
  

DAY 5 

The Business Case for Training, Learning & Development

• Key factors for powerful business communication
• Preparing the business case for an investment in training
• Presenting the business case to key stakeholders
• Personal action planning
• Summary & review